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Trophy Nissan
Mesquite, TX
2,519 Reviews
About Trophy Nissan in Mesquite Texas
If you grew up in Dallas in the '80s, you might know us from our hit rap song, "Trophy-Trophy-Trophy Nissan!" While our rap-star days are behind us, people still know our name today, not only because of this catchy song, but also because we've become known far and wide for our outstanding deals, customer treatment and community service.
When you visit Trophy Nissan in the Dallas-Fort Worth metro area, you'll have a Grammy-worthy shopping experience. Our Nissan Certified associates put people first, interacting in a pleasant, professional and upbeat manner that our customers love. Plus, they have a vast knowledge of our products, which enables them to provide you with all the info you need to make a smart purchase.
To further enhance the sales experience, our dealership is designed in a fashion that's conducive to the shopping process. A newly renovated showroom puts popular Nissans on display, using a clutter-free and modern layout that truly highlights individual models, so you can really get to know each of our vehicles. There's also a children's play area, so you can keep your kids busy but in close proximity while viewing cars in the showroom.
For service and collision customers, our facility includes high-tech repair equipment and ASE-Certified Nissan mechanics. At any given time, we have up to six Master Technicians and 20 additional manufacturer-taught technicians at the helm. Additionally, Trophy's service center and independent body shop cover sizeable areas, meaning that our skilled mechanics can work on many vehicles at once.
Along with our work at the dealership, we also go to work for our community, helping to fight hunger and poverty in Mesquite and the Dallas area by supporting Share the Blessings, a venerable organization that disperses funds to charities like the North Texas Food Bank, North Texas Habitat for Humanity and other nonprofits. Along with this, we're known for our fun truck giveaways and New Owners Dinners, where Trophy's new car buyers get delicious free meals and handy information about their vehicles.
If you're in the market for a new or new-to-you car, or if you're looking for a mechanic you can trust, visit Trophy-Trophy-Trophy Nissan in Dallas County, a business where people and community come first! Read more @ TrophyNissan.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,519 reviews
December 21, 2018
Excellent Service I got an appointment on the same day around 10:15am for 12.00 noon & I arrived at 12:10pm & I was told it will be done in an hour or 90 minutes & it I got an appointment on the same day around 10:15am for 12.00 noon & I arrived at 12:10pm & I was told it will be done in an hour or 90 minutes & it was 50000 miles service. It was completed before that. More
by Rashid56
Employees Worked With
Micheal Conley
December 20, 2018
First time I ever experience and dream to get a brand new ca Ashley craven and Aaron justice help me out a lot the service they put in to help me get a new car thank u so much Ashley craven and Aaron justice help me out a lot the service they put in to help me get a new car thank u so much More
by Ernest
Employees Worked With
Ashley craven and Aaron justice
December 12, 2018
Milestone maintenance Was not aware there would be a charge of $600 at time of visit . Went for free service according to agreement only to find it was going to cost me $60 Was not aware there would be a charge of $600 at time of visit . Went for free service according to agreement only to find it was going to cost me $600 More
by Leonardjr08
Employees Worked With
Danny Slatinsky
December 08, 2018
Nanaa It was great staff very helpful. Made getti g up early in cold rainy weathet very much worth it. Than you very much for the tumblet It was great staff very helpful. Made getti g up early in cold rainy weathet very much worth it. Than you very much for the tumblet More
by Apfazio
Employees Worked With
Ralph
December 07, 2018
Service They did a really Good job on my vehicle maintenance service was excellent as usual I will come back in the near future thank you They did a really Good job on my vehicle maintenance service was excellent as usual I will come back in the near future thank you More
by Loretta1954
Employees Worked With
Antez
December 07, 2018
Great Service Excellent service, and on time, I did not have to wait long. Another thing they did't have surprise charges, I'm very satisfied Thanks Excellent service, and on time, I did not have to wait long. Another thing they did't have surprise charges, I'm very satisfied Thanks More
by Mi Guagua
Employees Worked With
Don't remember his name
December 05, 2018
As long as Mike Conley is there. As far as the dealership, I would NEVER recommend anyone to make a purchase at Trophy Nissan. My husband and I were lied to and taken advantage of whe As far as the dealership, I would NEVER recommend anyone to make a purchase at Trophy Nissan. My husband and I were lied to and taken advantage of when purchasing our 2015 Altima and we refuse to allow anyone we know (family, friends or enemies) to consider purchasing anything from Trophy. This was the 1st Nissan I’ve ever purchased. Trophy left a bad impression on us. The only reason we return is because of the maintenance pkg. At least you have a man like Conley as a bright spot. Also when calls for return for maintenance svc are made the svc ctr sb knowledgeable to answer inquiries. More
by Badtrophy
Employees Worked With
Mike Conley and Mel in Zaktek
August 10, 2018
They will lie over the phone to get you to walk in the door. You have better luck going up the road to Nissan in Rockwall. Way better staff, better deals, so much more professional and an overall cleaner facilit You have better luck going up the road to Nissan in Rockwall. Way better staff, better deals, so much more professional and an overall cleaner facility. This is regarding the pre-owned side of Trophy Nissan. Terrible customer service. They will tell you a car is available all day but then you will stop into the lot and it won't be there, or they will tell you 5 minutes before you get there. They will lie and deceive you to come into their dealership just to sell you cars that do not even come close to what you came their to look at. Then when they do wrong, they will do nothing to fix it. When you call you will hear staff in the background cussing and socializing. This is not an office willing to do business in a professional manner at all. More
by lgkusse
Employees Worked With
Richard and William (managers)
July 31, 2018
GREAT CUSTOMER SERVICE MY CREDIT WAS challenging but i did go to the pre owned dept and talked with micheal moreno He was very helpful and did not give up on me talked to c MY CREDIT WAS challenging but i did go to the pre owned dept and talked with micheal moreno He was very helpful and did not give up on me talked to carlos the finance manger they they gave me a great car and a deal im very happy and greatfull to God . IF your looking to buy a nissan go and see micheal moreno at the pre owned he will make it happen God Bless DANIEL More
by ravi daniel
Employees Worked With
MICHEAL MOREANO/ CARLOS
April 23, 2018
Nissan I went to Trophy nissan and my salesmen was Mike White. He went anove and beyond my expectations. It was the best car buying experience ever. I went to Trophy nissan and my salesmen was Mike White. He went anove and beyond my expectations. It was the best car buying experience ever. More
by asiaaaa
Employees Worked With
Mike White
