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Trophy Nissan
Mesquite, TX
2,523 Reviews
About Trophy Nissan in Mesquite Texas
If you grew up in Dallas in the '80s, you might know us from our hit rap song, "Trophy-Trophy-Trophy Nissan!" While our rap-star days are behind us, people still know our name today, not only because of this catchy song, but also because we've become known far and wide for our outstanding deals, customer treatment and community service.
When you visit Trophy Nissan in the Dallas-Fort Worth metro area, you'll have a Grammy-worthy shopping experience. Our Nissan Certified associates put people first, interacting in a pleasant, professional and upbeat manner that our customers love. Plus, they have a vast knowledge of our products, which enables them to provide you with all the info you need to make a smart purchase.
To further enhance the sales experience, our dealership is designed in a fashion that's conducive to the shopping process. A newly renovated showroom puts popular Nissans on display, using a clutter-free and modern layout that truly highlights individual models, so you can really get to know each of our vehicles. There's also a children's play area, so you can keep your kids busy but in close proximity while viewing cars in the showroom.
For service and collision customers, our facility includes high-tech repair equipment and ASE-Certified Nissan mechanics. At any given time, we have up to six Master Technicians and 20 additional manufacturer-taught technicians at the helm. Additionally, Trophy's service center and independent body shop cover sizeable areas, meaning that our skilled mechanics can work on many vehicles at once.
Along with our work at the dealership, we also go to work for our community, helping to fight hunger and poverty in Mesquite and the Dallas area by supporting Share the Blessings, a venerable organization that disperses funds to charities like the North Texas Food Bank, North Texas Habitat for Humanity and other nonprofits. Along with this, we're known for our fun truck giveaways and New Owners Dinners, where Trophy's new car buyers get delicious free meals and handy information about their vehicles.
If you're in the market for a new or new-to-you car, or if you're looking for a mechanic you can trust, visit Trophy-Trophy-Trophy Nissan in Dallas County, a business where people and community come first! Read more @ TrophyNissan.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,523 reviews
April 09, 2011
from the moment i sent out a request for a quote someone got right on it and responded with an email followed by a phone call faster than any other dealerships i had emailed. I want to thank you for your h got right on it and responded with an email followed by a phone call faster than any other dealerships i had emailed. I want to thank you for your honesty and great customer service. i will definitely be coming back in the future to do business. More
by mofosking
Employees Worked With
Bryan Brooks
April 09, 2011
I did not have time to go around to numerous dealerships while deciding which vehicle I will choose for my next purchase. I dropped an email to the Internet Mananger at Trophy and received an immediate resp while deciding which vehicle I will choose for my next purchase. I dropped an email to the Internet Mananger at Trophy and received an immediate response, with no high pressure sales, but with a follow up phone call. I did decide to wait a few months to make my next purchase, but when I am ready...I will be visiting the Trophy showroom. Thanks!! More
by sagehawk1
Employees Worked With
Wendy
April 08, 2011
Everytime I have gone into Trophy Nissan for service, they have been very attentive and nice. The details provided regarding the services that will be performed have been very detailed and any questions they have been very attentive and nice. The details provided regarding the services that will be performed have been very detailed and any questions that I had were answered without any hesitation. More
by CMejia2
Employees Worked With
Bryan Brooks
April 08, 2011
The Dealership was very helpful in buying a use truck. We have bought a total of three vehicles from them because of how much we love and trust the service. They are always upfront with the cost everything. have bought a total of three vehicles from them because of how much we love and trust the service. They are always upfront with the cost everything. I would not only recommend this to friends but also family. More
by cmejest
Employees Worked With
unknown
April 08, 2011
Danny, Has always been so helpful. He explains Danny, Has always been so helpful. He explains everything to me and when there is a long wait time he often checks up on me. I really appreciate Danny, Has always been so helpful. He explains everything to me and when there is a long wait time he often checks up on me. I really appreciate him! Trophy Nissan has a real excellent employee on their hands. If Danny leaves- they will never be able to replace him! More
by ybombach
Employees Worked With
Danny Slatinsky
April 08, 2011
I brought my car in to be service for a recall and to get some service done to the display screen,my car was there for almost 4 weeks,due to the fact waiting for a part to be shipped.I was told that it will some service done to the display screen,my car was there for almost 4 weeks,due to the fact waiting for a part to be shipped.I was told that it will take a least 5 to 7 days and oh my God it was at least 20 days.Everything was great the service was great but the communication with the parts was awful. More
by pprice65
Employees Worked With
KEVIN S.
April 08, 2011
we brought our 2008 infiniti into your shop for an oil change and was very impressed with the mechanical service we received and the customer service. we will definitely be back to your service center whe change and was very impressed with the mechanical service we received and the customer service. we will definitely be back to your service center when our car is due for it's next service. I will also recommend you to others. More
by cgman1966
Employees Worked With
dont remember
April 07, 2011
I had work done on my Nissan Frontier. I took my car and had to leave it. I was taken home by a very friendly driver. I can't remember his name but he was very customer service friendly. They picked me up t had to leave it. I was taken home by a very friendly driver. I can't remember his name but he was very customer service friendly. They picked me up the next day. This was a really awesome expereience and my car was service well. They even vacummn and washed it. More
by linwilbel
Employees Worked With
don't remember names there were several.
April 07, 2011
Carl is a great Customer Service Rep. I will be back, no doubt. I have been to this dealership several times, and I have some general feedback. Most of the time, I get the distinct feeling that my issue doubt. I have been to this dealership several times, and I have some general feedback. Most of the time, I get the distinct feeling that my issue with the vehicle is not fully understood. By this I mean that dealership personnel don't take the time to make sure they listen to my issue. THe last couple of times I have visited, the dealership would have recieved more work (i.e. oil change) if they had listened more closely to what I said I wanted to have done. Further, notes regarding the service requested are often short and don't fully explain the problem. you have to balance speed, and customer service with taking time for good notes that the technicians will understand. More
by clay.tauzin
Employees Worked With
Carl
April 07, 2011
Great experience with Oscar and all employees there at the dealership. Oscar did a great job helping me feel comfortable with this experience. It was simple, efficient and left me feeling like I was a va the dealership. Oscar did a great job helping me feel comfortable with this experience. It was simple, efficient and left me feeling like I was a valued customer. Thanks to allf or the wonderful experience. More
by sina4got
Employees Worked With
Oscar Melgar
