Trophy Nissan

I had made an appointment with a female salesperson over the internet to purchase a Nissan Cube. When I got there nobody would let her know I was there and was very rude in the process. The 4 sales associa the internet to purchase a Nissan Cube. When I got there nobody would let her know I was there and was very rude in the process. The 4 sales associates were all trying to take her business. When I told them that I ony wanted to deal with her, they all walked away and left me standing there in the showroom. When I finally found the sales manager he informed me that yes she was there, but she wasn't allowed to sell cars only allowed to make appointments. When I told him that I had driven from NE Arlington to buy a vehicle and would ony buy it from the female (I believe her name started with a L) he made a derogatory comment about me and walked off. More

misleading salesman, no response from management to emails or return calls. salesman lied about financing company and also said car came with a few options that it didnt. they didnt even fill the car u emails or return calls. salesman lied about financing company and also said car came with a few options that it didnt. they didnt even fill the car up with gas, i drove it off the lot with the LOW FUEL reading across the display. More

The prices to service a car is high compared to what I can get outside the dealership. For example, I was able to put new brakes for one third the price. Oil change would take a long time. But now with th can get outside the dealership. For example, I was able to put new brakes for one third the price. Oil change would take a long time. But now with the express service, it has improved considerably. Now I try to change oil at the dealership. When I go in to service, I avoid a black lady. I forget her name. I try to find Jeff. He is awesome. More

We bought my daughters car from yall I was going to try and buy one for me from yall but the man that I spoke with was not willing to help in any way can't remember his name the reason I wanted to buy from and buy one for me from yall but the man that I spoke with was not willing to help in any way can't remember his name the reason I wanted to buy from you all was because the owner was giving away cars and we were so blessed by that but I always recondmen yall to buy from you I just had to find a car that was in my price range. More

Pansy Freeman has always provided me with excellent service. She definately is the reason why I continue to do busines with Trophy Nissan Dealership. THere has been several times I was concerned about service. She definately is the reason why I continue to do busines with Trophy Nissan Dealership. THere has been several times I was concerned about having my 2002 Altima serviced and Pansy was there to answer my questions at any time. I feel that she has the expertise about my vehicle and I don't feel that she has mislead me in any way. I feel very comfortable and confident working with Pansy. She's an excellent addition to the Trophy Nissan Family. Thanks you Trophenia Kineard More

My husband needed it car fixed first then we decided to bring my car as well. When I called to ask if we can have both of our cars fixed at the same time they said they could do it. When we got there, they bring my car as well. When I called to ask if we can have both of our cars fixed at the same time they said they could do it. When we got there, they did my oil change and did not do my husband car until 9am. The 9am was his original time and they told me if would not be a problem to pull his car in with mine. We were not happy that they lied to us. We had to end of leaving his car and come back later that day to come get it. I would had been happy if they would of told me the truth the first time instead of just telling us to both come in at the same time. More

I followed up on an online ad for a vehicle six months ago. Since then I have been barraged by unwanted emails and solicitations even though I have already purchased another vehicle from another dealersh ago. Since then I have been barraged by unwanted emails and solicitations even though I have already purchased another vehicle from another dealership. I am currently responding to one of the FOUR emails I received asking me to please complete this survery. Buyer Beware. More

i last went in because my brake light was out and they figured out the problem in no time.i was greeted as soon as i walked in. the people are always very helpful and friendly whenever i go to trophy niss figured out the problem in no time.i was greeted as soon as i walked in. the people are always very helpful and friendly whenever i go to trophy nissan. the atmosphere is great and the service is excellent. More

I have had a long standing relationship with Trophy Nessian. i bought cars in 2002 and 2003. youall have serviced them both from the beginning. you have always done a great job working with me and my w Nessian. i bought cars in 2002 and 2003. youall have serviced them both from the beginning. you have always done a great job working with me and my wife. you have always been on time and our cars have always been in wonderful shape. we appreciate all of your hard work. More

I wanted a used SUV,but finacially could not afford it. Nissan helped me get into a brand new Sentre at payments that I can afford.I recommend Nissan to anyone becuse they are not just trying to sell Vehic Nissan helped me get into a brand new Sentre at payments that I can afford.I recommend Nissan to anyone becuse they are not just trying to sell Vehicles but are concerned about the customer's benefit as well. More