Trophy Nissan

Everyone at Trophy Nissan has always been very nice and upfront with us. We've not only dealt with Trophy Nissan on the sales part but also maintenance of our vehicles and including collision. They did a upfront with us. We've not only dealt with Trophy Nissan on the sales part but also maintenance of our vehicles and including collision. They did a good job on repairing my Quest when I was involved in a minor accident and returned it to me fast. Everyone was great and did a good job. More

everyone is always friendly and i don't feel pushed to add additional services. waiting for the quick oil change is always done under the time allotted even with a car wash that is included. the waiting add additional services. waiting for the quick oil change is always done under the time allotted even with a car wash that is included. the waiting area is nice with the tv and snacks available. More

The service handled by Bryan was good. The time I had to wait was a bit lenthy considering. My visit was on a snow day & there wasn't hardly anyone waiting. I was upset w/ the tech tht worked on my car beca wait was a bit lenthy considering. My visit was on a snow day & there wasn't hardly anyone waiting. I was upset w/ the tech tht worked on my car because he caused damage 2 my to the driver seat & when I brought it to Bryan's attention he said tht he didn't believe the tech was responsible, mind u I bought the car the day before I brought it in and I can assure u there wasn't any damage to the seat prior to my visit. I decided insted of making an issue I went 2 autozone and purchased seatcovers. More

Good job after having a bit of a tough first go around. Good job after having a bit of a tough first go around. I appreciated the care and attention to me and to my truck. It does say something about Good job after having a bit of a tough first go around. I appreciated the care and attention to me and to my truck. It does say something about the dealership when they inspect the whole vehicle for the benefit for the customer. I will stay with Trophy as long as Pansy is there as someone I can trust. More

I had a great experience with Trophy Nissan. I was met at the door with immediate service. My car was serviced pronto right the first time and totally car was cleaned spic and span and return to me in good the door with immediate service. My car was serviced pronto right the first time and totally car was cleaned spic and span and return to me in good time. Thanks for great service. I will return. More

I purchased a used nissan altima from trophy nissan and it was the WORST purchasing experience that I have EVER had. Not only did they make the entire process needlessly difficult and long, but they were it was the WORST purchasing experience that I have EVER had. Not only did they make the entire process needlessly difficult and long, but they were not honest about anything they promised. I purchased the car with the understanding that it was certified. When it went to the shop a few months later I was informed of several things that were wrong with the car. These issues should have kept the car from ever passing inspection. They also lost my registration and told me that I was wrong and that I had received it. Only after threatening them did they offer to fix some of the issues. After I received the car back the issues were only barely taken care of. I would NEVER recommend this dealership to anyone. In fact, please steer clear of them. They are rude, dishonest and unprofessional. More

Well I came up to trophy Nissan to look at a truck but immediately fell In love with a black 350z. Alex immediately welcomed me and Daniel starting telling about the car. The deal they gave me was very go immediately fell In love with a black 350z. Alex immediately welcomed me and Daniel starting telling about the car. The deal they gave me was very good on the car and were very easy to talk to. Chad walked me thru every step of the financing process and got me completely done in about two hours which is very fast for trading in a car. Buying a new one. And getting the financing taken care of. Thanks trophy Nissan. More

Please read what youre signing in the final step of the finance process. The finance agent was very misleading. Please review your contract before you sign it. Coverage was added to my car with emphasis finance process. The finance agent was very misleading. Please review your contract before you sign it. Coverage was added to my car with emphasis that it was apart of the GAP coverage when it was not. More

Buying the car with Trophy Nissan was pleasant, Geoffrey Lemmons was a pleasure to deal with and Delvin Wright in finance was awesome. The service dept. on the other hand is horrible. I bought a used vehicl Lemmons was a pleasure to deal with and Delvin Wright in finance was awesome. The service dept. on the other hand is horrible. I bought a used vehicle that only had 1 key, they told me no problem we will get you one made. 3 trips later the service dept. they still could not program me a key, so I was handed a key and told to go to Courtesy Nissan in Richardson to get it programmed!!! Never again will I deal with the idiots at their service dept. More

The very atmosphere at TN is so inviting. I was treated as if I bought my car there. Danny never meets a stranger. The facility is comfortable and meets customer needs. Best of all, you wash my car after as if I bought my car there. Danny never meets a stranger. The facility is comfortable and meets customer needs. Best of all, you wash my car after servicing it. I feel that I you actually care for me. More