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Trophy Nissan

Mesquite, TX

Overview
Reviews
Vehicles
4.6
2,523 Reviews
About Trophy Nissan in Mesquite Texas If you grew up in Dallas in the '80s, you might know us from our hit rap song, "Trophy-Trophy-Trophy Nissan!" While our rap-star days are behind us, people still know our name today, not only because of this catchy song, but also because we've become known far and wide for our outstanding deals, customer treatment and community service. When you visit Trophy Nissan in the Dallas-Fort Worth metro area, you'll have a Grammy-worthy shopping experience. Our Nissan Certified associates put people first, interacting in a pleasant, professional and upbeat manner that our customers love. Plus, they have a vast knowledge of our products, which enables them to provide you with all the info you need to make a smart purchase. To further enhance the sales experience, our dealership is designed in a fashion that's conducive to the shopping process. A newly renovated showroom puts popular Nissans on display, using a clutter-free and modern layout that truly highlights individual models, so you can really get to know each of our vehicles. There's also a children's play area, so you can keep your kids busy but in close proximity while viewing cars in the showroom. For service and collision customers, our facility includes high-tech repair equipment and ASE-Certified Nissan mechanics. At any given time, we have up to six Master Technicians and 20 additional manufacturer-taught technicians at the helm. Additionally, Trophy's service center and independent body shop cover sizeable areas, meaning that our skilled mechanics can work on many vehicles at once. Along with our work at the dealership, we also go to work for our community, helping to fight hunger and poverty in Mesquite and the Dallas area by supporting Share the Blessings, a venerable organization that disperses funds to charities like the North Texas Food Bank, North Texas Habitat for Humanity and other nonprofits. Along with this, we're known for our fun truck giveaways and New Owners Dinners, where Trophy's new car buyers get delicious free meals and handy information about their vehicles. If you're in the market for a new or new-to-you car, or if you're looking for a mechanic you can trust, visit Trophy-Trophy-Trophy Nissan in Dallas County, a business where people and community come first! Read more @ TrophyNissan.com.
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5031 N Galloway Ave

Mesquite, TX

75150

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Showing 2,523 reviews

January 03, 2025

Very attentive service advisor and clean waiting area. Fast service too. Waiting time is acceptable. More

by mightyclark75
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Guillermo
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Jan 08, 2025 -

Trophy Nissan responded

Thank you for your thoughtful review! We're delighted to hear that our team delivered a positive experience across multiple dimensions. Our goal is always to provide personalized, attentive customer service, a comfortable waiting environment, and efficient and timely service. Your feedback confirms we're meeting these important customer expectations. We appreciate you taking the time to share your observations and will continue working to maintain these high standards.

January 03, 2025

The sales team made my buying decisions pleasant and provided excellent service. The sales person Johnny Rios and his sales manager were great to work with and the finance manager explained the sales ag More

by DONVAUGHN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Carroll
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Jan 08, 2025 -

Trophy Nissan responded

Thank you for your positive feedback regarding your recent experience at our dealership. We're thrilled to hear that the sales team contributed to making your buying decisions pleasant and that you received excellent service throughout the process. Johnny and his sales manager appreciate your kind words, and we're glad to know that our finance manager took the time to explain the sales agreement and address all your questions. Your satisfaction is our top priority, and we’re pleased to have met your expectations. We look forward to serving you again in the future and ensuring your continued satisfaction with our services. Thank you for choosing us!

January 03, 2025

I've been here several times for maintenance on my car, and the staff here are always very knowledgeable and professional. Plus the Service Advisors, this time was Danny Slatinsky, also very knowledgeable, More

by roostersec
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Danny Slatinsky, Marvin Guerrero, Jennifer Carroll
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Jan 08, 2025 -

Trophy Nissan responded

We are thrilled by your comprehensive and heartfelt review highlighting the exceptional service at our facility. Your detailed feedback showcases our team's commitment to technical expertise, customer communication, and professional service. Your specific recognition of Danny and previous positive experience with Marvin demonstrates the consistent quality of our staff. We appreciate how you noticed the thoroughness in explaining recommended maintenance, addressing unexpected issues, and delivering tangible improvements in your vehicle's performance. The fact that our knowledgeable team and comprehensive service approach have earned your repeated business is the ultimate compliment. Our technicians take pride in not just fixing cars, but in providing transparent, expert care that gives customers confidence and peace of mind. Thank you for being a loyal customer and for taking the time to share such a positive and detailed review. Customers like you inspire our entire team to maintain the highest standards of automotive service.

January 02, 2025

I’m happy to know you guys got to work my Pathfinder right away, and sent me an estimate very quickly More

by PERKINSMGT
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Carroll
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Jan 06, 2025 -

Trophy Nissan responded

Thank you for your feedback! We’re thrilled to hear that we were able to get to work on your Pathfinder right away and provide you with a quick estimate. Ensuring timely service and clear communication is important to us, and we’re glad to know we met your expectations. We appreciate you taking the time to share your experience, and we look forward to assisting you again in the future!

January 02, 2025

I'm always satisfied with Trophy Nissan service. You guys have the most polite service men and women there, very friendly and courteous! More

by DROSS0568
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anteus Coleman , Jennifer Carroll
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Jan 06, 2025 -

Trophy Nissan responded

Thank you for your fantastic feedback! We’re thrilled to hear that you’re always satisfied with our service. Our team takes pride in being polite, friendly, and courteous, and it’s wonderful to know that their efforts have made a positive impression on you. We truly appreciate your continued support and look forward to serving you again in the future!

January 01, 2025

Awesome place they take good care of you. Customer service was great! Will be back in the future. More

by rudiezaymd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez
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Jan 06, 2025 -

Trophy Nissan responded

Thank you for your wonderful feedback! We’re delighted to hear that you had an awesome experience and that our team took great care of you. Providing excellent customer service is our mission, and it's fantastic to know we met your expectations. We truly appreciate your kind words and look forward to welcoming you back in the future!

January 01, 2025

Excellent service! Always takes great care of our vehicle needs! They are the gold standard for how a dealership should run! More

by MBRITTDPM
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Michael conley and pansy freeman, Jennifer Carroll
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Jan 02, 2025 -

Trophy Nissan responded

We're glad to hear that you consistently receive excellent service and feel well taken care of! We take pride in setting a high standard, and it's great to know that we’re meeting your expectations. We look forward to continuing to serve all your vehicle needs!

January 01, 2025

The staff goes above and beyond to help with all your needs. Very friendly and make sure that all your issues are resolved. Pansy freeman is top notch and wonderful and Mike service is a great guy. Than More

by JACKC0NAWAY24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Carroll
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Jan 02, 2025 -

Trophy Nissan responded

We're so glad to hear that our team, including Pansy and Mike, went above and beyond to assist you! We truly appreciate your kind words and are happy to know that you had a great experience. We'll continue working hard to ensure all your needs are met. Thank you for choosing us!

January 01, 2025

I am the husband of the recipient who recently purchased a car from trophy nissan and I must say Jonathan Rodriguez was very professional and respectful of what we as customers were trying to accomplish I h More

by TIFFANY_31539
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Rodriguez,Ryan Reed,Armando, Jennifer Carroll
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Jan 02, 2025 -

Trophy Nissan responded

We're so glad to hear that Jonathan Rodriguez provided such a professional and respectful experience during your recent purchase! It's wonderful to know that our team at Trophy Nissan met your expectations and helped you achieve your goals. We truly appreciate your kind words and respect, and we’re here for you whenever you need us in the future!

January 01, 2025

Buen trato buena calidad del trabajo buenas opciones el personal de servicio ofrecen un buen trato More

by MEILINJZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Roche, Jennifer Carroll
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Jan 02, 2025 -

Trophy Nissan responded

We're glad to hear that you received great treatment and were pleased with the quality of work and options we provided. Our service staff takes pride in offering excellent care, and we're happy to know it made a positive impact on your experience!

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