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Trophy Nissan

Mesquite, TX

Overview
Reviews
Vehicles
4.6
2,517 Reviews
About Trophy Nissan in Mesquite Texas If you grew up in Dallas in the '80s, you might know us from our hit rap song, "Trophy-Trophy-Trophy Nissan!" While our rap-star days are behind us, people still know our name today, not only because of this catchy song, but also because we've become known far and wide for our outstanding deals, customer treatment and community service. When you visit Trophy Nissan in the Dallas-Fort Worth metro area, you'll have a Grammy-worthy shopping experience. Our Nissan Certified associates put people first, interacting in a pleasant, professional and upbeat manner that our customers love. Plus, they have a vast knowledge of our products, which enables them to provide you with all the info you need to make a smart purchase. To further enhance the sales experience, our dealership is designed in a fashion that's conducive to the shopping process. A newly renovated showroom puts popular Nissans on display, using a clutter-free and modern layout that truly highlights individual models, so you can really get to know each of our vehicles. There's also a children's play area, so you can keep your kids busy but in close proximity while viewing cars in the showroom. For service and collision customers, our facility includes high-tech repair equipment and ASE-Certified Nissan mechanics. At any given time, we have up to six Master Technicians and 20 additional manufacturer-taught technicians at the helm. Additionally, Trophy's service center and independent body shop cover sizeable areas, meaning that our skilled mechanics can work on many vehicles at once. Along with our work at the dealership, we also go to work for our community, helping to fight hunger and poverty in Mesquite and the Dallas area by supporting Share the Blessings, a venerable organization that disperses funds to charities like the North Texas Food Bank, North Texas Habitat for Humanity and other nonprofits. Along with this, we're known for our fun truck giveaways and New Owners Dinners, where Trophy's new car buyers get delicious free meals and handy information about their vehicles. If you're in the market for a new or new-to-you car, or if you're looking for a mechanic you can trust, visit Trophy-Trophy-Trophy Nissan in Dallas County, a business where people and community come first! Read more @ TrophyNissan.com.
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5031 N Galloway Ave

Mesquite, TX

75150

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Showing 2,517 reviews

March 11, 2025

Too high but the service is good as always, I wouldn't go to any other dealerships. More

by ajohnson7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Cardenas
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Mar 12, 2025 -

Trophy Nissan responded

Thank you for your feedback! We appreciate your loyalty and are glad to hear that you find our service consistently good. We strive to provide the best experience possible and look forward to serving you again in the future.

March 11, 2025

I was misled. The $200 diagnostic fee would go towards a repair. I opted for a $189 brake fluid exchange to see if that would remedy my brake light issue. It did n More

by MariaChele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Advisor
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Mar 14, 2025 -

Trophy Nissan responded

We apologize for the confusion regarding the diagnostic fee and the brake fluid exchange. We understand how frustrating this situation can be and appreciate your feedback. Please contact our Service Director, Kevin Shutter, at 855-971-9379 to discuss your situation further and work towards a resolution.

March 10, 2025

Took a week to even look at car I bought there. Charged over a thousand for on ignition coil which didn't fix the problem. Took to a real mechanic and he replaced 6 coils and plus for 200....also t More

by WESTLEYC6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin or mike
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Mar 12, 2025 -

Trophy Nissan responded

We sincerely apologize for the experience you had with us. It is concerning to hear that it took so long to address your car and that the ignition coil issue was not resolved. We strive to provide quality service and it seems we fell short in this instance. We appreciate your feedback regarding our communication and oil specifications, and we will address these matters internally. For further assistance, please contact our Service Director, Kevin Shutter, at 855-971-9379.

March 10, 2025

Buen servicio. Contentos con la persona que nos patience con los servicios de nuestro carro. More

by Miriam Valdez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Guerrero
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Mar 11, 2025 -

Trophy Nissan responded

Thank you for your feedback! We're glad to hear that you were happy with the service and the person who assisted you. We appreciate your business and look forward to helping you again in the future!

March 10, 2025

My experience was great as usual. I was there for about an hour or so but i was getting a lot on my car so I didn't mind the wait and Cesar was great from beginning to end. More

by ENISMITH
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar
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Mar 11, 2025 -

Trophy Nissan responded

Thank you for your feedback! We're so glad to hear that your experience was great, and we appreciate your patience during your visit. It's wonderful to know that Cesar took great care of you from start to finish. We look forward to serving you again!

March 10, 2025

Good service, very dependable dealership, good customer service will recommend to any family and friends More

by Nery Ayala
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
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Mar 11, 2025 -

Trophy Nissan responded

Thank you for your great feedback! We're so glad to hear you had a positive experience with our service and customer care. We truly appreciate your recommendation and look forward to helping your family and friends in the future!

March 10, 2025

Muy amable serviciales siempre atentos a lo que le ocurre a tu auto muy rápidos cualquier cosa que necesite siempre te ayudan More

by rayz_64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
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Mar 11, 2025 -

Trophy Nissan responded

Thank you for your wonderful feedback! We're thrilled to hear that our team was friendly, helpful, and attentive to your car’s needs. We always strive to provide fast and reliable service, and we’re so glad to know you had a positive experience. We look forward to assisting you again in the future!

March 10, 2025

Es muy bueno y de calidad siempre llevo mis carros ahi gracias por todo siempre More

by MARIBELSOLIS079
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Cesar chamorro
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Mar 11, 2025 -

Trophy Nissan responded

¡Gracias por tu continua confianza en nosotros! Nos alegra saber que siempre estás satisfecho con la calidad del servicio. Apreciamos tu lealtad y esperamos poder ayudarte nuevamente en el futuro. ~ Thank you for your continued trust in us! We’re so glad to hear that you’re always satisfied with the quality of service. We appreciate your loyalty and look forward to assisting you again in the future!

March 10, 2025

They did their job however they will send you the recommendation services via phone while you're in their lobby before you respond or time to check the assume you don't want the recommended service a More

by BROOKMESFEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No idea
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Mar 11, 2025 -

Trophy Nissan responded

Thank you for your feedback! We appreciate you sharing your experience. We always aim to provide clear communication and allow our customers time to consider their options. Your comments will help us improve our process to ensure better service moving forward. If you have any further concerns, feel free to reach out!

March 10, 2025

Dependable and good dealing and very glad to recommend to friends and relatives that's why I got all my 6 vehicles from you More

by MATHEW879
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis and Mercado
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Mar 12, 2025 -

Trophy Nissan responded

Thank you for your kind words! We are thrilled to hear that you found our service dependable and that you are glad to recommend us to your friends and relatives. It's wonderful to know that you chose us for all your vehicles. We look forward to serving you again in the future.

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