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Trophy Nissan

Mesquite, TX

4.6
2,520 Reviews
About Trophy Nissan in Mesquite Texas If you grew up in Dallas in the '80s, you might know us from our hit rap song, "Trophy-Trophy-Trophy Nissan!" While our rap-star days are behind us, people still know our name today, not only because of this catchy song, but also because we've become known far and wide for our outstanding deals, customer treatment and community service. When you visit Trophy Nissan in the Dallas-Fort Worth metro area, you'll have a Grammy-worthy shopping experience. Our Nissan Certified associates put people first, interacting in a pleasant, professional and upbeat manner that our customers love. Plus, they have a vast knowledge of our products, which enables them to provide you with all the info you need to make a smart purchase. To further enhance the sales experience, our dealership is designed in a fashion that's conducive to the shopping process. A newly renovated showroom puts popular Nissans on display, using a clutter-free and modern layout that truly highlights individual models, so you can really get to know each of our vehicles. There's also a children's play area, so you can keep your kids busy but in close proximity while viewing cars in the showroom. For service and collision customers, our facility includes high-tech repair equipment and ASE-Certified Nissan mechanics. At any given time, we have up to six Master Technicians and 20 additional manufacturer-taught technicians at the helm. Additionally, Trophy's service center and independent body shop cover sizeable areas, meaning that our skilled mechanics can work on many vehicles at once. Along with our work at the dealership, we also go to work for our community, helping to fight hunger and poverty in Mesquite and the Dallas area by supporting Share the Blessings, a venerable organization that disperses funds to charities like the North Texas Food Bank, North Texas Habitat for Humanity and other nonprofits. Along with this, we're known for our fun truck giveaways and New Owners Dinners, where Trophy's new car buyers get delicious free meals and handy information about their vehicles. If you're in the market for a new or new-to-you car, or if you're looking for a mechanic you can trust, visit Trophy-Trophy-Trophy Nissan in Dallas County, a business where people and community come first! Read more @ TrophyNissan.com.
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5031 N Galloway Ave

Mesquite, TX

75150

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Showing 2,520 reviews

July 02, 2024

By far one of the best car purchasing experiences that I have had thus far. Very friendly, professional and accommodating process from start to finish. I would highly recommend this dealership. More

by wrobinson1911
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammed A, Drew Martinez, Drew(Sales), Jennifer Carrol
June 28, 2024

Najee was great to deal with. Open and honest and everything was done that he said would be done. No surprises! More

by jefferytheprinter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Najee (sales)
June 19, 2024

Trophy Nissan always makes it stress free on me when I come in to buy a car. They take good care of me More

by Greg Smith
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Andrew Maritim
June 14, 2024

Angel and everyone that helped was great! Angel went out of his way to make sure I understood everything and delivered my car! Thanks again! More

by rociogodines
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel
Jun 17, 2024 -

Trophy Nissan responded

Thank you so much for your fantastic review! We're thrilled to hear that Angel and our team provided you with great service. It's wonderful to know that Angel went above and beyond to ensure you understood everything and that your car was delivered to your satisfaction. Your kind words mean a lot to us, and we'll be sure to pass on your appreciation to Angel and the rest of our team. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future!

June 10, 2024

Most definitely the best dealership in my opinion! Will definitely recommend and I will be back for my next vehicle! The staff always goes above and beyond to make the experience enjoyable More

by KRae
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pei Hu, Andrew, Eshay
Jun 11, 2024 -

Trophy Nissan responded

Thank you for your wonderful feedback! We're honored to be considered the best dealership in your opinion. It's great to hear that our staff made your experience enjoyable by going above and beyond. We appreciate your recommendations and look forward to welcoming you back for your next vehicle. Thank you for choosing Trophy Nissan!

June 03, 2024

Awesome - seamless process- amazing customer service! They made the entire process so easy. Would definitely buy More

by Khijuana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Najee
Jun 04, 2024 -

Trophy Nissan responded

Thank you for your fantastic review! We're thrilled to hear that you had an awesome experience and found our process seamless with amazing customer service. Making things easy for our customers is our goal. We look forward to serving you again at Trophy Nissan!

May 29, 2024

Great experience with Sales Executive. Great vehicle. One power window ceased working as well as the rear camera. I have had to take the vehicle in three times. The next to last time, More

by fred.lowstetter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Multiple
May 31, 2024 -

Trophy Nissan responded

We appreciate you taking the time to share your feedback regarding your experience. While we're glad to hear that you had a great experience with our Sales Executive and are enjoying your vehicle, we sincerely apologize for the inconvenience and frustration you've encountered with your power window and rear camera issues. Your feedback is incredibly important to us, and we want to address your concerns promptly and effectively. We encourage you to contact our Service Director, Kevin Shutter, at 855-971-9379. Kevin is dedicated to ensuring customer satisfaction and will work diligently to address any outstanding issues you may have. We apologize for any delays and miscommunications you experienced regarding the repair of your vehicle. Rest assured, we take your feedback seriously and will use it to improve our processes moving forward. Thank you for bringing this matter to our attention, and we hope to have the opportunity to regain your trust in the future.

May 26, 2024

Great experience. In and out. No hassle at all. Thank you so much for your help. More

by lily2012ab.lh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Ruiz
May 29, 2024 -

Trophy Nissan responded

Thank you for your review! We're thrilled to hear that you had a great experience and that you were in and out without any hassle. Providing a seamless and efficient experience for our customers is our priority, and we're glad that we could help. If you ever need anything else or have any questions, please feel free to reach out. We appreciate your feedback and look forward to serving you again in the future!

May 21, 2024

Salesman Bret Palmer worked the deal over the phone and text. Price was reduced as advertised from MSRP and then we negotiated a reduction in dealer add on costs. The sales sheet was sent to me for review. More

by Louisiana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bret Palmer, Ivan Green
May 22, 2024 -

Trophy Nissan responded

Thank you for your fantastic review! We're thrilled to hear that Bret Palmer provided you with exceptional service at Trophy Nissan, working with you efficiently over the phone and text to finalize the deal. We're glad that the price was reduced as advertised and that you were able to negotiate a reduction in dealer add-on costs. Providing transparent and upfront pricing is important to us, and we're delighted that you found the process to be satisfactory. We'll be sure to pass along your kind words to Bret and Mr. Ivan Green. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

May 19, 2024

Greaf experience buying a car. I actually bought two in a week… just due to the simplified and transparent sales process. More

by jitenvakharia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis
May 20, 2024 -

Trophy Nissan responded

Thank you for the fantastic review! We're absolutely thrilled to hear that you had such a positive experience buying a car, not just once, but twice in one week! At Trophy Nissan, we strive to make the car-buying process as streamlined and transparent as possible, and it sounds like we achieved that for you in a big way. Buying two cars in a week is a testament to the exceptional service you received. We truly appreciate your business! Congratulations on your new vehicles! We know you'll enjoy them. We look forward to seeing you again in the future for your service needs.

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