
Trophy Nissan
Mesquite, TX
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Staff were direct and honest. I didn’t feel pressured at all. They sought me out when they had something that would work with my needs. Trace was awesome and took care of everything. all. They sought me out when they had something that would work with my needs. Trace was awesome and took care of everything. More
Dealer was excellent. The dealer was very helpful. The process was excellent. This dealership, I will never forget. I see good things in the future for this dealership. You made sure all customers were ha process was excellent. This dealership, I will never forget. I see good things in the future for this dealership. You made sure all customers were happy. The concern for the customer was outstanding. Keep doing an excellent job. More
Last week, I had my Altima diagnosed by Trophy Nissan, because it would not start. They told me it had lost compression on 3 cylinders and required a new $6,000 engine. I had it towed back to my home, bec because it would not start. They told me it had lost compression on 3 cylinders and required a new $6,000 engine. I had it towed back to my home, because I didn't believe them. 2 salesmen called my wife and I trying to sell us a new vehicle, to which we declined. Today, I finally decided to try and troubleshoot the problem. I watched a YouTube video that suggested the car had gone into a cold start mode, and that giving it gas while starting it could get it to start. Low and behold, the first time I tried to start it while pressing the accelerator, it started right up. I drove it around and came back home. I turned it on and off 4 times, and it fired up every time. My conclusion is that Trophy Nissan blatantly tried to scam and rip me off. I'm livid with Trophy Nissan. They also left grease all inside the driver side door. They wouldn't take my diagnostic fee over the phone either. The whole experience was terrible. If you need service for your Nissan, don't take it to this place. They don't care about you. They want to take advantage of you and get as much money out of you as they can. This place is terrible. More
I came in. I knew what I wanted which was a Porsche Macan Twin Turbo. I told the salesman that this would be the easiest, fastest deal if we could get the numbers right. He went to the finance team, and they Twin Turbo. I told the salesman that this would be the easiest, fastest deal if we could get the numbers right. He went to the finance team, and they worked out the deal the way I wanted. Out of the 20+ cars I've purchased various dealerships this was the best experience I've had. I even had people that weren't working with me stopping by to ask me about my day, and congratulate me on the purchase. Even the next day I got a call about if I was still satisfied with my purchase, and if there was anything I needed to reach out. I will be writing a positive review on all platforms about the team, and my experience. Give a huge thank you to the team at Trophy for making my day. Special shout out to Anmar, and Ivan for making me feel as comfortable as possible, and leaving with the confidence to come back for another purchase in the future. More
I had a great car buying experience! Patient and attentive customer service! Ashley helped me look at new cars, and Anmar Bataineh helped me find and purchase my used car! Financing was also a good attentive customer service! Ashley helped me look at new cars, and Anmar Bataineh helped me find and purchase my used car! Financing was also a good experience. More