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Trophy Nissan - Service Center

Mesquite, TX

4.5
831 Reviews

831 Reviews of Trophy Nissan - Service Center

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January 30, 2025

Very prompt, professional and courteous. They immediately got on it and out in excellent timing More

by BEVERL2OO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Slatinsky
Jan 31, 2025 -

Trophy Nissan responded

Thanks for your fantastic review! We're thrilled to hear you had a great experience with our team. Your feedback on our promptness and professionalism means a lot to us. We look forward to serving you again soon!

January 30, 2025

Muy contenta con el servicio que recibí especial para Marvin que ISO todo para ayudarme en todo lo relacionado con el problema del carro More

by alarconmyspace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin is the best
Jan 31, 2025 -

Trophy Nissan responded

Thank you for the fantastic feedback! We're thrilled to hear Marvin provided excellent service and assistance with your car issue. Your satisfaction is our priority, and we appreciate your support!

January 30, 2025

Friendly associates, quick service. Use exclusively for all service needs on my vehicle. Thank you for keeping me on the road More

by CHITMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr coleman
Jan 31, 2025 -

Trophy Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear you appreciate our friendly service and quick turnaround. Keeping you on the road is our top priority, and we look forward to serving you again for all your vehicle needs!

January 30, 2025

Friendly, nice people, great service Close to home, good atmosphere, good attitude, and good customer care. More

by REBECABARRERA11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin was very attentive and very helpful.
Jan 31, 2025 -

Trophy Nissan responded

Thanks, Rebeca! We're thrilled you enjoyed the friendly service and atmosphere. Your support means a lot to us, and we look forward to welcoming you back soon!

January 30, 2025

Friendly staff. Quick check in by the worker. Completed work within the estimated time frame. More

by SEALARK59
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Jan 31, 2025 -

Trophy Nissan responded

Thanks! We're thrilled to hear you had a great experience with our friendly staff and timely service. Your feedback means a lot to us, and we look forward to welcoming you back soon!

January 30, 2025

Great service and good communication when it comes to what's needed to get the job done More

by Obrewer100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Feb 03, 2025 -

Trophy Nissan responded

Thank you for your feedback! We’re glad to hear that you had a great experience with our service and appreciated the clear communication about what was needed to get the job done. Keeping our customers informed is always a priority for us. If you ever need further assistance, feel free to reach out to us. We look forward to serving you again!

January 29, 2025

El mejor servicio al cliente en todo el metroplex! Marvin Guerrero siempre muy atento y amable! More

by NHGP27
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Guerrero
Jan 31, 2025 -

Trophy Nissan responded

¡Gracias por la fantástica reseña! Nos alegra mucho saber que Marvin Guerrero le brinda constantemente un servicio útil y amable. Significa mucho para nosotros que considere que nuestro servicio de atención al cliente es el mejor del área metropolitana. Realmente apreciamos sus comentarios y esperamos poder atenderlo nuevamente pronto. Thank you for the fantastic review! We’re so happy to hear that Marvin Guerrero consistently provides you with helpful and friendly service. It means a lot to us that you consider our customer service the best in the metroplex! We truly appreciate your feedback and look forward to serving you again soon.

January 28, 2025

Great people and prompt service at a fair price. Miles better than the other nissan dealerships in the area. More

by grantbonston3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coleman
Jan 29, 2025 -

Trophy Nissan responded

We are truly grateful for your outstanding review and appreciation of our team and service. Your recognition that we stand out among other Nissan dealerships in the area means a great deal to us. We consistently strive to provide prompt, fair-priced service with a commitment to excellence. Our team works hard to distinguish ourselves through quality customer care, and feedback like yours validates our ongoing efforts. Thank you for choosing our dealership and for sharing your positive experience.

January 28, 2025

EXCELLENT Service from Pansy/ Guillermo on Monday. They showed me the problem w/ my brakes & explained things so I could understand. Overall GREAT visit at Trophy Nissan Service Dept. 10/10* More

by Sanchez Rose Anne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pansy, Guillermo
Jan 29, 2025 -

Trophy Nissan responded

We are delighted to hear about your exceptional experience with Pansy and Guillermo in our service department. Their commitment to clear communication and thorough explanation is exactly what we aim to provide to every customer. We appreciate that they took the time to help you understand the details about your brakes, ensuring you felt informed and comfortable. Your 10/10 rating means a great deal to us and reflects the high standards of service we strive to maintain at Trophy Nissan. Thank you for recognizing the hard work of our team members and for sharing your positive experience.

January 28, 2025

Very knowledgeable helpful. Gave informative choices, waiting room was clean and people are nice and helpful. More

by CALMAZAN5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Jan 29, 2025 -

Trophy Nissan responded

We appreciate your positive feedback about our service experience. Our team takes pride in being knowledgeable and providing informative options to our customers. We're glad to hear that our staff was helpful and that you found our waiting area clean and welcoming. Your review confirms that we are meeting our goals of delivering high-quality, customer-focused service. Thank you for taking the time to share your experience and for choosing our dealership.

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