Back

Trophy Nissan - Service Center

Mesquite, TX

4.5
831 Reviews

831 Reviews of Trophy Nissan - Service Center

Sort by
January 01, 2025

Excellent service! Always takes great care of our vehicle needs! They are the gold standard for how a dealership should run! More

by MBRITTDPM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael conley and pansy freeman, Jennifer Carroll
Jan 02, 2025 -

Trophy Nissan responded

We're glad to hear that you consistently receive excellent service and feel well taken care of! We take pride in setting a high standard, and it's great to know that we’re meeting your expectations. We look forward to continuing to serve all your vehicle needs!

January 01, 2025

The staff goes above and beyond to help with all your needs. Very friendly and make sure that all your issues are resolved. Pansy freeman is top notch and wonderful and Mike service is a great guy. Than More

by JACKC0NAWAY24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Carroll
Jan 02, 2025 -

Trophy Nissan responded

We're so glad to hear that our team, including Pansy and Mike, went above and beyond to assist you! We truly appreciate your kind words and are happy to know that you had a great experience. We'll continue working hard to ensure all your needs are met. Thank you for choosing us!

December 31, 2024

Enrique was very consistent with his efforts to make sure I was taken care of. More

by kethanjuan4891
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique , Jennifer Carroll
Jan 06, 2025 -

Trophy Nissan responded

Thank you for your feedback! We're thrilled to hear that Enrique provided you with consistent and attentive service. Our team is dedicated to ensuring that every customer feels well cared for, and it’s wonderful to know that Enrique exemplified this commitment. We appreciate you taking the time to share your experience, and we look forward to serving you again in the future!

December 31, 2024

service was awesome my whole family owns Nissans this is the only way to go More

by PANSYJONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray, Jennifer Carroll
Jan 06, 2025 -

Trophy Nissan responded

Thank you for your fantastic review! We’re thrilled to hear that you and your family had an awesome experience with our service. It’s wonderful to know that you trust us for your Nissan needs. We truly appreciate your loyalty and recommendation. If there's anything more we can do for you, please don’t hesitate to reach out. We look forward to serving you and your family again in the future!

December 31, 2024

Danny and Rusty made my experience fantastic. Exceptional customer service! Service was above and beyond expectation More

by khgpie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny and Rusty
Jan 02, 2025 -

Trophy Nissan responded

We're thrilled to hear that Danny and Rusty provided you with exceptional customer service and went above and beyond your expectations! We truly appreciate your feedback and are so glad they made your experience fantastic. We look forward to serving you again in the future!

December 27, 2024

All maintenance was done and no unexpected problems occurred. A very professional and courteous staff. More

by KMARABLLESR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Conley
Dec 30, 2024 -

Trophy Nissan responded

We're glad to hear that your maintenance was completed smoothly and that there were no unexpected issues. Our team works hard to provide professional and courteous service, and we're happy to know that made a difference in your experience. If you need anything else in the future, don’t hesitate to reach out!

December 25, 2024

I am truly Blessded to work with 2 of the very Best service advisor and service manager. Pansy and Antez are a Huge asset to the Dealership. Their absence would be a Big demise for Trophy Nissan. Kev More

by LWKBW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pansy Freeman and Antez Coleman.
Dec 26, 2024 -

Trophy Nissan responded

Thank you for your heartfelt review! We’re thrilled to hear about your exceptional experience with Pansy and Antez. They truly are invaluable members of our team, and we’re so glad their dedication made such a positive impact on you. We’ll be sure to share your kind words with them. Thank you for being a part of the Trophy Nissan family, and we look forward to serving you again!

December 25, 2024

Cesar is the best service advisor at Trophy Nissan. He always takes care of customers and follows up to keep them updated. With the status of the vehicle. More

by Jan Bartholomew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar
Dec 26, 2024 -

Trophy Nissan responded

Thank you for sharing your experience! We're thrilled to hear that Cesar provided you with exceptional service and consistent updates on your vehicle's status. At Trophy Nissan, we strive to ensure our customers feel valued and well-informed, and it’s clear Cesar excels in doing just that. We’ll be sure to pass along your kind words. If there’s anything else we can assist you with, please let us know!

December 25, 2024

Excellent service with knowledgeable staff. They explain all work completed with excellent detail. The wait times are outrageous, but the work is excellent. More

by DAVONTE R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Dec 26, 2024 -

Trophy Nissan responded

Thank you for your feedback! We’re glad to hear you appreciated our knowledgeable staff and their detailed explanations of the work completed. While we’re thrilled, you’re happy with the quality of service, we regret that the wait times didn’t meet your expectations. We’re continuously working to improve efficiency without compromising on quality. Thank you for your patience, and we look forward to providing you with excellent service again in the future!

December 25, 2024

I enjoyed the information given by my Service advisor. .. I am waiting for the next service on my NV.. (But NOT really) 😂😂😂 THANK YOU to the staff of Trophy Nissan More

by Mr.toliver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Dec 27, 2024 -

Trophy Nissan responded

Thank you for your review! We're glad to hear that you had a great experience with your service advisor and that the information provided was helpful. We understand that waiting for the next service isn’t always fun, but we appreciate your sense of humor! Thank you for choosing Trophy Nissan, and we look forward to assisting you again in the future!

...
41
...