Trophy Nissan - Service Center

Javuan Banks is a very hard worker, makes very entertaining videos and is an overall great person. entertaining videos and is an overall great person. More

Fraud, fraud, fraud. Stay away from Trophy Nissan. I had a VERY bad experience with Trophy Nissan. I dropped my SUV off with rear corner small damage including rear Stay away from Trophy Nissan. I had a VERY bad experience with Trophy Nissan. I dropped my SUV off with rear corner small damage including rear light damage. (Picture attached) First, they quoted 6k and the insurance approved. They noticed the insurance is good insurance so they revised the quote to 12k after a few days. I questioned them and tried to move the SUV out to some other place. But the Trophy Nissan guy (Mr. Dustin) wanted to see me and he kept asking me a lot of questions. He said that I need to pay nearly 500 dollars and need to tow the SUV. It was not true, he was telling me a lie. My SUV was perfectly alright and there was no need to tow it at all. Finally, I agreed to go with them. But I did a big mistake and I shouldn't have agreed. I was thinking later on that I should’ve paid and taken it away from them. They took 52 days to complete my SUV. It was a horrible horrible service. Finally, they invoiced 16k. Wow, from $6000 to $12000 then $16000. For a small corner damage???? Since I am an aviation mechanical company employee and technician, I can easily say that my SUV had a small damage and I can say that it would be less than 5k to repair it. I got the SUV back with very dirty conditions inside & outside and I questioned them and showed them. He said he can take it back and clean it. I told him I don't have time because I have to go to work. Be careful with Trophy Nissan. They are a big fraud and they are not straight forward guys. Don't go there at all, believe me. My suggestion is to go with a Bodyshop that you or your friends already know. If I can put zero stars, I would put that. Thanks EJ More

Wonderful Staff Members They Will Help You To Get The Vehicle You Want Great Staff Vehicle You Want Great Staff More

Horrible service every time I come. Unfortunately, I can't change since I bought the services here. It shouldn't take 3 hours for an oil change and tire rotation and get yelled at whe Unfortunately, I can't change since I bought the services here. It shouldn't take 3 hours for an oil change and tire rotation and get yelled at when I ask about my car. I wish I never bought my car with them. More

Good service, they communicated to me the best options I had available, Ms freeman was really helpful I really appreciate her service. had available, Ms freeman was really helpful I really appreciate her service. More

Awesome service provider very professional and walked me through the process every step of the way. through the process every step of the way. More

Love my sales rep Ray. I have purchased many cars and trucks since the 80’s from Trophy Nissan. And Danny my service Rep is the Bomb. He is always there when I need help. I have purchased many cars and trucks since the 80’s from Trophy Nissan. And Danny my service Rep is the Bomb. He is always there when I need help. More

We both felt at home! And Jennifer the owner, she made us laugh and laughter is the best policy. Very happy with our service, Ashley, Caesar, and Jennifer in management….. And Jennifer the owner, she made us laugh and laughter is the best policy. Very happy with our service, Ashley, Caesar, and Jennifer in management….. More

Amazing , great customer service, and a very easy process. They treated me like i would treat my customers when i am getting them a new roof . process. They treated me like i would treat my customers when i am getting them a new roof . More

Excellent and fast service Marvin Guerrero is one of my favorite guests. He is so polite and friendly. I love this place favorite guests. He is so polite and friendly. I love this place More