Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Trophy Nissan - Service Center

Mesquite, TX

4.5
831 Reviews

831 Reviews of Trophy Nissan - Service Center

Sort by
December 25, 2024

They were friendly and helpful throughout the process. Made the experience of purchasing a vehicle from them very pleasant More

by lamont_fisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Najee, and Mr. Reed
Report | Print
Dec 26, 2024 -

Trophy Nissan responded

Thank you for your wonderful review! We're so glad to hear that our team made your vehicle purchasing experience pleasant with their friendly and helpful service. Ensuring a smooth and enjoyable process for our customers is always our goal. If there’s anything more, we can assist you with, please don’t hesitate to reach out. We appreciate your business and look forward to serving you again in the future!

December 24, 2024

Trophy Nissan treated me very well. I am very grateful to have been able to get my car serviced with them. More

by TIMEKEEPERBOI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Report | Print
Dec 27, 2024 -

Trophy Nissan responded

Thank you for your kind review! We’re so glad to hear that you had a great experience at Trophy Nissan. We truly appreciate your trust in us to service your car and are grateful for the opportunity to assist you. We look forward to serving you again in the future!

December 24, 2024

Have always have good service. Marvin has always treated me good as well as being friendly and courteous. More

by BILLY1SCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin and Pansy
Report | Print
Dec 27, 2024 -

Trophy Nissan responded

Thanks for the kind words, Billy! We're glad to hear you've had great experiences with Marvin. Our team strives to provide friendly and courteous service, and it's always rewarding to know we’re hitting the mark. We appreciate your support and look forward to serving you again!

December 24, 2024

5-Star service as always provided. by Trophy Nissan Team and staff never change a thing !!!!! More

by JC4164
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Report | Print
Dec 27, 2024 -

Trophy Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear you consistently enjoy our service. Our team is dedicated to maintaining that high standard, and your support means the world to us. Looking forward to seeing you again soon!

December 22, 2024

It was the best experience ever. No problem dropping it off and getting a loaner. And the turnaround was perfect. More

by timothy.carroll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Report | Print
Dec 27, 2024 -

Trophy Nissan responded

Thank you for the amazing review! We're thrilled to hear that you had the best experience with us. We're glad the drop-off and loaner process went smoothly, and that the turnaround was just right. We truly appreciate your feedback and look forward to serving you again!

December 22, 2024

Purchased my first vehicle at this dealership, I’ve been to others but they’re my preference at trophy Nissan. More

by MOORECARLOS39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antes Coleman
Report | Print
Dec 27, 2024 -

Trophy Nissan responded

Thank you for the great review! We're thrilled to hear that you chose Trophy Nissan for your first vehicle purchase and that we’ve become your preferred dealership. We truly appreciate your feedback and look forward to assisting you again in the future! If there's anything we can do to make your next experience even better, please let us know!

December 22, 2024

I sent my Rouge in for a 60k service and had a great experience. Will definitely go back for 65k. More

by OMAR.GUERRA.G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antez
Report | Print
Dec 27, 2024 -

Trophy Nissan responded

Thank you for the great review! We're so glad to hear that you had a positive experience with your Rogue's 60k service. We look forward to serving you again at 65k and beyond! We truly appreciate your trust in us.

December 15, 2024

Everyone was extremely courteous and did everything they could to please us as a customer. More

by g46penn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Conley, Ray Maghammi
Report | Print
Dec 17, 2024 -

Trophy Nissan responded

Thank you for your kind words! We truly appreciate your positive feedback and are glad to hear that our team went above and beyond to ensure your satisfaction. If you have any future needs or questions, please don’t hesitate to reach out. We look forward to serving you again!

May 29, 2024

Great experience with Sales Executive. Great vehicle. One power window ceased working as well as the rear camera. I have had to take the vehicle in three times. The next to last time, More

by fred.lowstetter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Multiple
Report | Print
May 31, 2024 -

Trophy Nissan responded

We appreciate you taking the time to share your feedback regarding your experience. While we're glad to hear that you had a great experience with our Sales Executive and are enjoying your vehicle, we sincerely apologize for the inconvenience and frustration you've encountered with your power window and rear camera issues. Your feedback is incredibly important to us, and we want to address your concerns promptly and effectively. We encourage you to contact our Service Director, Kevin Shutter, at 855-971-9379. Kevin is dedicated to ensuring customer satisfaction and will work diligently to address any outstanding issues you may have. We apologize for any delays and miscommunications you experienced regarding the repair of your vehicle. Rest assured, we take your feedback seriously and will use it to improve our processes moving forward. Thank you for bringing this matter to our attention, and we hope to have the opportunity to regain your trust in the future.

March 23, 2024

The dealership with water for everything was great and smooth no problem no nothing everything was just great you have a great team working for you also keep up the good one More

by humphreyralph36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Ben hernandez
Report | Print
Mar 25, 2024 -

Trophy Nissan responded

We're so glad your experience at our dealership was smooth and problem-free! We appreciate you mentioning our great team – they work hard to ensure everything goes well for our customers. We look forward to seeing you again soon!

1
...
41
42
43
...
84