Trophy Nissan - Service Center
Mesquite, TX
815 Reviews of Trophy Nissan - Service Center
Went in to ask questions about my dad’s Nissan. The service was very attentive and answered all my questions. Also added additional information that was very valuable for our next visit! What a gre The service was very attentive and answered all my questions. Also added additional information that was very valuable for our next visit! What a great team. More
A great experience every time! Been doing my car shopping there for many years! And will continue to get all my vehicles there!! Been doing my car shopping there for many years! And will continue to get all my vehicles there!! More
This is the worst place I have ever visited. Their service dept was the most unprofessional bunch of as...... you've ever seen. Service dept employee,"Antaeus Coleman "sent me a bill for $900. W Their service dept was the most unprofessional bunch of as...... you've ever seen. Service dept employee,"Antaeus Coleman "sent me a bill for $900. When I questioned him about it he dropped it to $199. He said he made a mistake but I needed to come pay him before my car was finished because he had to go get his kids. Wait...what ?? I can't wait to file a complaint against this dealership. I'm contacting EVERYBODY !! BBB, Consumer affairs, Chanel 11 news etc...Needless to say...my car was NOT fixed. But I paid him and got outta there, fast !! More
Best car buying experience! Very indepth with explsining and answering questions.All the way through and very quick and easy process. Very indepth with explsining and answering questions.All the way through and very quick and easy process. More
My salesperson, Malik Joseph, took time to explain the features of the Nissan Rogue I ultimately purchased. He answered all questions in an extremely professional and personable manner. The sales and purc features of the Nissan Rogue I ultimately purchased. He answered all questions in an extremely professional and personable manner. The sales and purchase process was conducted without pressure and all options were presented without attempts to influence my decision. I’ve been contacted several times after the purchase to ensure I’m satisfied. Every single person I’ve communicated with has treated me with respect and gratitude. It’s been a great purchasing experience. I recommend Trophy Nissan to anyone searching for a new car. I also suggest asking for Malik when you walk through the door. And, if you want a nice mid-sized SUV, the Rogue is a great choice. More
Last week, I had my Altima diagnosed by Trophy Nissan, because it would not start. They told me it had lost compression on 3 cylinders and required a new $6,000 engine. I had it towed back to my home, bec because it would not start. They told me it had lost compression on 3 cylinders and required a new $6,000 engine. I had it towed back to my home, because I didn't believe them. 2 salesmen called my wife and I trying to sell us a new vehicle, to which we declined. Today, I finally decided to try and troubleshoot the problem. I watched a YouTube video that suggested the car had gone into a cold start mode, and that giving it gas while starting it could get it to start. Low and behold, the first time I tried to start it while pressing the accelerator, it started right up. I drove it around and came back home. I turned it on and off 4 times, and it fired up every time. My conclusion is that Trophy Nissan blatantly tried to scam and rip me off. I'm livid with Trophy Nissan. They also left grease all inside the driver side door. They wouldn't take my diagnostic fee over the phone either. The whole experience was terrible. If you need service for your Nissan, don't take it to this place. They don't care about you. They want to take advantage of you and get as much money out of you as they can. This place is terrible. More