Trophy Nissan - Service Center

Lady in a hurry. My service adviser was both warm and professional. He explained everything to me, including the costs and time frame to complete the work. They were My service adviser was both warm and professional. He explained everything to me, including the costs and time frame to complete the work. They were able to complete the work in a timely manner and stay within my time frame. The next time my car is in need of service, I will be back. Thank you Mr. Diaz. More

Excellent Always have great service there. The car buying was fine. But the service on my vehicle I have had since then has been above and beyond Always have great service there. The car buying was fine. But the service on my vehicle I have had since then has been above and beyond More

Regular Maintenance Service I had my appointment at 1:00 pm but I arrived early due to my work was around 11:00 am and they took the car to start working, they arrange for a ride I had my appointment at 1:00 pm but I arrived early due to my work was around 11:00 am and they took the car to start working, they arrange for a ride back to work and to return when the car was ready, everything was done in a timely manner and with a great service and care More

went for oil change Everybody was very Friendly and nice time wise service was great all my paper was ready went l got there they took my car straight to the shop. Everybody was very Friendly and nice time wise service was great all my paper was ready went l got there they took my car straight to the shop. More

I went in for my 15,000 mile service Everybody was very Friendly and nlce time wise service was great all my paper was ready went l got there they took my car straight to the shop. Everybody was very Friendly and nlce time wise service was great all my paper was ready went l got there they took my car straight to the shop. More

Excellent service I would like to point on exceptionally earnest and devoted to customer work of a service adviser Daniel Slatinsky. He is very knowledgeable, patient, I would like to point on exceptionally earnest and devoted to customer work of a service adviser Daniel Slatinsky. He is very knowledgeable, patient, and explains all details of the work performed and car features, including history of the car production or any other questions about a car you might have. I highly recommend this service adviser. More

Most Professional Car Dealer I personally love EVERYTHING of this dealership! I've been taken care of for any issue or request I've had...they're professional dealers. I personally love EVERYTHING of this dealership! I've been taken care of for any issue or request I've had...they're professional dealers. More

I went to throphy nissan because of the customer appreciation event. I got a "free" oil change. After they were done, i notice on the receipt that they were charging for the filter and the oil. Of c appreciation event. I got a "free" oil change. After they were done, i notice on the receipt that they were charging for the filter and the oil. Of course, being free i payed nothing. I open the hood, and i noticed, that the filter was not changed. How do i know that? Well, i bought my car there, very expensive, and with a pretty bad customer service(i can tell now, after buying two more cars somewhere else), and after buying the car i went religiously for every single service on my car. But, at some point, i notice that they were not changing even the oil. So i draw some line over the filter, included my signature, with a indilbe marker. After the service was done, i found that the filter was the same. Even though i was charged for it. The Cory Prevost was so rude, that i just throw the money and left. Since then, i just wonder, how many people are charged for filters? oil? services that they dont really do? If you can, go some where else, and make sure that they do what they are supposed to do. (smell the oil, check the filter, etc). More

Customer service has always been great everytime I have visted. Although some of the prices are a little too high, I still come back for my car service. visted. Although some of the prices are a little too high, I still come back for my car service. More

every time I come to trophy I am always greeted with a smile. The service people are always pleasent. They are very helpful. I like the detail report that they give on all the things that need to be repla smile. The service people are always pleasent. They are very helpful. I like the detail report that they give on all the things that need to be replaced or fixed. More