Trophy Nissan - Service Center

Randy has the best personality I've ever encountered at a dealership. Most times it's a bit intimidating when visiting a car dealership, whether for service or to finance a car, but Randy makes every transac dealership. Most times it's a bit intimidating when visiting a car dealership, whether for service or to finance a car, but Randy makes every transaction a piece of cake. Actually, all my interactions with the staff on 4-16-11 were pleasant; from Randy down to the friendly smiles at the check-in desk, as well as the courtesy drivers. Also, I told Randy that I needed the repairs to my car done by 4pm and they were back at my house to pick me up by 3. I also recieved a complimentary car wash. Wow! What a treat!! My visit on 4-16-11 was actually only my 2nd visit since financing my vehicle, but I will definitely be back! Thanks Trophy Nissan! More

I really liked how quickly I was updated through via email and phone the status of my car. I will definitely refer family and friends to have their vehicles serviced at Trophy Nissan due to the friendly email and phone the status of my car. I will definitely refer family and friends to have their vehicles serviced at Trophy Nissan due to the friendly staff and precise time. I am very happy with the service given to myself and vehicle I sure will return for further services! More

The service is always really good, and they do the work needed. However on several occasions they have not called me when my car was ready to be picked up and i've almost had to go an entire weekend withou needed. However on several occasions they have not called me when my car was ready to be picked up and i've almost had to go an entire weekend without a car because I turned it in for an oil change and didn't get a call back saying it was ready. Other than that I've been extremely happy with the dealership. More

I have bought my last two Muranos from Trophy due to the great sales staff and the service department. I've been doing business with them for the last 20 years and have never had a single incident where I great sales staff and the service department. I've been doing business with them for the last 20 years and have never had a single incident where I left unhappy. When I came by on my last trip, it was to have my Infiniti G35 serviced. Since I've trusted then with my wife's Muranos in the past I trust them to keep my Infiniti on the road as well. I was in and out in less than 30 minutes and they even offered to wash it even though it was just washed. They really go out of their way to make sure you get friendly and timely service without making you feel rushed. More

the service is always very good, but the prices are a the service is always very good, but the prices are a little high. of course, all dealerships are like that, but if prefer to have my car worked on the service is always very good, but the prices are a little high. of course, all dealerships are like that, but if prefer to have my car worked on by someone that is knowledgeable with nissans. i also like the fact that they provide transportation to and from my house while my car is getting serviced. More

I frequently bring my Nissan in to be serviced and I am always treated fantastically, no matter who I deal with. After each 100 point inspection, the service writer goes over it with me to ensure I underst always treated fantastically, no matter who I deal with. After each 100 point inspection, the service writer goes over it with me to ensure I understand the findings. I always leave feeling well taken care of. My only complaint, if I had to list one, is that every time I bring my car in, I tell my handler that my name is spelled wrong and they assure me they will take care of it. My name is still spelled wrong to this day. If it was something that really mattered to me, I would probably fuss about it, but it does not really bother me that much. More

The service department was friendly and they did take care of my car, i went in for an oil change, and they did more than just that, They did a 40 point inspection on my car and Cleaned it as well. I did care of my car, i went in for an oil change, and they did more than just that, They did a 40 point inspection on my car and Cleaned it as well. I did like the service here, but it did take a little longer than it should have taken but it was during lunch time so Its understandable. More

I bought my new car and have been taken my car for oil services there and everyone seemsvery friendly with good customer service. The only thing I didn't like one of the times I went was that I drove up services there and everyone seemsvery friendly with good customer service. The only thing I didn't like one of the times I went was that I drove up and no one was there so I got off and waited for awhile for someone to come help me. More

I have been coming to this dealership service department since I purchased my Murano they have keeps up with all me car maintenace and notify me when services are due on my car. I really appreciate helpful since I purchased my Murano they have keeps up with all me car maintenace and notify me when services are due on my car. I really appreciate helpfullness and input on the services that are required and the ones that can hold off for maybe next time. More

Actually I was trying to contact Jeff because her handle my oil change and 21 point inspection but he wasn't available didn't return my call. But there was another gentleman that was just as proficient. U my oil change and 21 point inspection but he wasn't available didn't return my call. But there was another gentleman that was just as proficient. Unfortunately, I can't recall his name at the moment. More