Tropical Chevrolet

Great Service and amazing employees I want to thank the employees from service as they did a great job not only in servicing my vehicle but making sure I was comfortable while waiting. A I want to thank the employees from service as they did a great job not only in servicing my vehicle but making sure I was comfortable while waiting. And I didnt wait too long to have my vehicle returned to me. I now know where to take my vehicle for any services I might need in the future. Thank you! More

Best customer service Roxy Kattan is always very professional and helpful towards all her customers. Without her there the tropical Chevrolet wouldn't run smoothly. Thanks Roxy Kattan is always very professional and helpful towards all her customers. Without her there the tropical Chevrolet wouldn't run smoothly. Thanks Roxy , Martha Jackson More

I had a great experience at Tropical Chevrolet I took my vehicle in for service and the work was done in a timely manner and the employees were very helpful I'll recommend anyone to get their car s I took my vehicle in for service and the work was done in a timely manner and the employees were very helpful I'll recommend anyone to get their car service needs there. More

Over on accomplishing and taking care of the customer Of any I bought a Brand-new Silverado from Tropical Chevron with 0 MI the car and is now about to have 3000Ml and giving me problems car doesn't want to tur I bought a Brand-new Silverado from Tropical Chevron with 0 MI the car and is now about to have 3000Ml and giving me problems car doesn't want to turn over the engine makes weird noises and all that could get of response from tropical Chevrolet is that it has a battery problem I have took in the truck 2 time get repaired and the car now I just picked it up a week ago and has the engine symbol light on in the Dashboard and the engine is making Weird noises the worst customer-service by telephone ever every time I call and try to get through the service department go straight to a machine and I asked for a manager a go straight to a machine if I asked for anybody a go straight to a machine what kind of place this is.. More

HAPPY CUSTOMER CHRIS in the Service Department is great. HE always go above and beyond to please. I am a very busy person on a tight schedule and CHRIS comes throug CHRIS in the Service Department is great. HE always go above and beyond to please. I am a very busy person on a tight schedule and CHRIS comes through on time each time. It's always a pleasure to interact with Roxy the Cashier on the way out. She remembers her customers and always very welcoming. Thank you everyone.. More

Excellent Service Lisa in the Service Department is great. She always go above and beyond to please. I am a very busy person on a tight schedule and Lisa comes through Lisa in the Service Department is great. She always go above and beyond to please. I am a very busy person on a tight schedule and Lisa comes through on time each time. It's always a pleasure to interact with Roxy the Cashier on the way out. She remembers her customers and always very welcoming. Thank you everyone.. More

Horible service Do not go to this place.To make story short its the worst dealership around miami.I have own many different kind of vehicles,so i've dealt with differ Do not go to this place.To make story short its the worst dealership around miami.I have own many different kind of vehicles,so i've dealt with different dealers throughout the years.Bough my van here,check engine comes on,no big deal so I bring it in to get checked out,since its under warranty.They make me wait 3 hours to tell me that they could not find anything wrong,so they reset the check engine light and send me on my way.Check engine light comes back on the next day,so I drive to their service department again,this time i wait for 4 hours,service advisor tells me that mechanic found the sensor to be loose,and that he fixed the problem,and told me if the light comes back on I will have to leave my car there for a full day(guess they knew already ,that the light will be on because there is a problem).Guess what? Light comes back on the very next day, so I am calling the dealership to schedule an appointment this time so I dont have to wait there all day and get a loaner.First call to them the service advisor girl tells me hold on a second and hangs up(i heard the phone being put down)Call number 2 she again tells me to hold on and puts me on 15 minutes hold,so I call again and yet again she says hold on and transfers me to the voicemail that its full.Call number 4 just rings and rings no answer.Horrible service,with purposely lying advisors.Management does not look like they care,and let the advisors treat customers like this.They lost me as the customer,and I warn you , if you want a better service go somewhere else,this is not a place for customer satisfaction. More

Awesome service in the service department On January 16th I have a great experience in the service department, prior to making an appointment I called Miss Lisa in the service department to se On January 16th I have a great experience in the service department, prior to making an appointment I called Miss Lisa in the service department to see if I needed an appointment to do and transmission fluid change and oil change she advised me it will be about an hour and a half but to bring it in if she will work around me arriving to the dealer I have Mr Steven process the paperwork did not have me waiting and I had a pleasant. Experience while Lisa was on her lunch break the young lady that receives the car at the beginning and Miss Roxie at the cashier it's a pleasure meeting all of them yesterday made my day high quality employees thank you.Mr Colon, A. More

The worst experience leasing a car I have leased all types of cars through all my life and leasing a car through Tropical Chevrolet its the worst. Most of the dealers make the leasing e I have leased all types of cars through all my life and leasing a car through Tropical Chevrolet its the worst. Most of the dealers make the leasing experience go smoothly but with Tropical Chevrolet its a night mare. There is nobody to speak to before returning the vehicle. I have spend hours trying to schedule a pre return visit, To avoid any surprises and be able to take of any little repairs and its impossible. Never again i'll be leasing, nor buying a car through this dealership. More

bien mala y no se lo recomiendo a nadie no le recomiendo este dealer a nadie porque son unos estafadores, no compren un carros ahí porque si le sale algún problema se lo tratan de resolver a no le recomiendo este dealer a nadie porque son unos estafadores, no compren un carros ahí porque si le sale algún problema se lo tratan de resolver a su manera ,yo hace 6 meses q compre un chevy malibu 2016 y el carro se le fundio el motor un carro nuevo, lo lleve mas de dos veces y la ultima ves se paso 20 días y la solución q buscaron ellos fue repara el motor y le cambiaron los pitone y otras cosas ya mi carro no es nuevo es un carro remendado y yo tengo q pagarlo como si fuera nuevo y ellos no trataron de ayudar de otra manera porque a ellos no les importa después q cojen su dinero y bien caro q me salio, no confíen en nadie se quieren ser los mas amables y luego te dicen q vallas a la computadora para q les des buen comentario como lo hicieron con migo y te ofrecen hasta q te van a dar una tarjeta de 100 dólares More