Troy Honda

The service took the exact time we had been quoted. Service team members were courteous. Waiting area was comfortable. Service team members were courteous. Waiting area was comfortable. More

Always helpful, kind, attentive and friendly. Been going here for over a decade, even though I live 1 block away from a closer Honda, I head to Troy for the experience! Been going here for over a decade, even though I live 1 block away from a closer Honda, I head to Troy for the experience! More

Professional & work done in a timely manner. Nice the ride is offered to your home. Very prompt. Nice the ride is offered to your home. Very prompt. More

Michael Smith helped me decide to buy a new Honda Civic over the used. We waited almost a month after we were told it would be there but it was worth it, we finally got the car in June. We were able to sig over the used. We waited almost a month after we were told it would be there but it was worth it, we finally got the car in June. We were able to sign all the paperwork quickly, they are very organized here, and I drove away in less than an hour. I would recommend Troy Honda and Mr. Smith to anyone interested in buying a Honda. More

Rich is the best service advisor. Unfortunately I had a brake job done 3 months ago and now one caliper is bad and not covered under warranty. My thought is that this should have be Unfortunately I had a brake job done 3 months ago and now one caliper is bad and not covered under warranty. My thought is that this should have been found during the brake job and now I have to pay a 2nd time for a new rotor that was just replace 3 months ago. More

I found the service I received fr Bill Ladd was excellent. I had visit another Honda Dealership and wasn't please. Mr. Ladd was very professional and took time to answer all my questions as well as excellent. I had visit another Honda Dealership and wasn't please. Mr. Ladd was very professional and took time to answer all my questions as well as explaining the features on the car and my financial options. He also said I vot call him any time I had questions or concerns about the features on the car. This was welcome because I had not bought a car in quite a long time. I would highly recommend BIll Ladd to my friends. I More

Had a very good experience purchasing my Accord here. Michael Smith was instrumental in securing my Accord before it even left the factory, in a time when vehicle demand is high and new Accords are hard Michael Smith was instrumental in securing my Accord before it even left the factory, in a time when vehicle demand is high and new Accords are hard to find. Michael made the purchasing process very smooth and efficient, with no hassle involved. More

Mike Smith was very helpful and responsive during the process and after the cars arrival. process and after the cars arrival. More

I've been happy with my CR-V and Civic over the past 4 years. This includes sales with Michael Smith and the service department. years. This includes sales with Michael Smith and the service department. More

I have always been comfortable getting my vehicles at the dealership. I like their quality of service and professionalism. I certainly would not mind the price quotes to come down a bit :). Thanks. dealership. I like their quality of service and professionalism. I certainly would not mind the price quotes to come down a bit :). Thanks. More