Troy Honda

Good experience Tom in sells was the best auto sells man I have worked with I have worked with More

Michael Smith was phenomenal helping make the decision to either lease another Honda Accord Hybrid or purchase the one I currently lease. He ran the numbers for me as he knows I like all things shiny and new either lease another Honda Accord Hybrid or purchase the one I currently lease. He ran the numbers for me as he knows I like all things shiny and new but I ended up purchasing the one I have. I would highly recommend this dealership and Michael for any purchases or leases you make be looking to do in the future. More

Pleasant personnel and timely maintenance. Making an appointment was also easy. The waiting room was clean and neat. Making an appointment was also easy. The waiting room was clean and neat. More

Sheri was great to work with. I was very frustrated in trying to find a decent used vehicle over the past month. She was very accommodating to my needs and the entire buying pro I was very frustrated in trying to find a decent used vehicle over the past month. She was very accommodating to my needs and the entire buying process was easy and quick. Sheri even had the interior cleaned again, even though we thought it was good. More

The best service from John Yost our sale person. Extremely helpful and knowledgeable. Whe we walked into the dealership everyone was friendly and willing to help. The paperwork was ready and very Extremely helpful and knowledgeable. Whe we walked into the dealership everyone was friendly and willing to help. The paperwork was ready and very well explained to me by John. More

Sheri Lynn was amazing in working with us and I would say she is the go to in getting a car at a great price. She was friendly and incredibly efficient. she is the go to in getting a car at a great price. She was friendly and incredibly efficient. More

If I could give 0 stars for the service department, I would. We had tires replaced on our Civic SI due to losing air. Assumed they needed replaced due to age (low mileage). After a couple of days driving would. We had tires replaced on our Civic SI due to losing air. Assumed they needed replaced due to age (low mileage). After a couple of days driving it with the "new" tires, the low pressure light came on again. I looked at the paperwork, and the tires were all checked off in good condition. Why wouldn't we at least get a call to ask what the issue is since the tires didn't need to be replaced? Instead, we pay for new tires and still have the issue. I received a text from Ken Kline following up to make sure we were satisfied. Mind you, this was in August. I replied that we were still having the issue with no response. My spouse left multiple voicemails with no response. I sent another text, but there was still no response. I also requested them to look at the breaks as the front end seemed to be having issues. They were surprised by the request due to the low mileage, but guess what, they replaced the back brakes! I had issues with the front! So the front still has issues, and my tire pressure issue still isn't fixed. I want a refund so I can go elsewhere to get this resolved! More

Mike Smith is a great guy, ask for him if you're interested in buying a new Honda. Recently, I purchased a Civic Hatchback from him at Troy Honda. Unfortunately, a month later, an accident caused th interested in buying a new Honda. Recently, I purchased a Civic Hatchback from him at Troy Honda. Unfortunately, a month later, an accident caused that car to be totaled by insurance. After I got the news from the insurance, I went back to Troy Honda and told Mike my situation. Within a few days, he tracked down another Civic Hatchback--same trim, same color--and helped me to get the same deal from before the accident. The professionalism and kindness was something that I greatly appreciated after having been shaken up and extremely bummed out from the accident. I will undoubtedly be going back to Troy Honda for my next new vehicle purchase. More

After I found the vehicle I wanted was on their list of incoming vehicles, they made it very easy to purchase in a timely manor. incoming vehicles, they made it very easy to purchase in a timely manor. More

Polite, professional, competent, & helpful. That is it for me. N n n n n n That is it for me. N n n n n n More