Troy Honda

excellent experience While I was skeptical of getting a lease initially, Honda did a great job of setting me up with a plan that works well for me. I worked with Joe who d While I was skeptical of getting a lease initially, Honda did a great job of setting me up with a plan that works well for me. I worked with Joe who did an excellent job. More

I ❤️ Troy Honda Just bought my 2nd CRV from Harry Merced at Troy Honda. I've been to other dealerships that lack personality and are only Interested in how much $$ t Just bought my 2nd CRV from Harry Merced at Troy Honda. I've been to other dealerships that lack personality and are only Interested in how much $$ they can make. Yes , Troy Honda is a small dealership, but Harry goes above and beyond the competition! Kind, Friendly, caring service offering the best deals! I am loyal to Honda and Harry Merced at Troy Honda More

Zero Energy I walked in going to buy a 16' Civic and ended up pulling out of the dealer because of how uncomfortable I felt. The Salesman Tom had absolutely no pe I walked in going to buy a 16' Civic and ended up pulling out of the dealer because of how uncomfortable I felt. The Salesman Tom had absolutely no personality and no energy. The dealership is very small and super low budget. They're are so many bigger and better Honda dealer to take my business so I did. The carpet and chairs in the dealer were old and stained. I felt like I was buy a car in 80's. More

Another perfect sales experience at Troy Honda I only buy Hondas from John Yost at Troy Honda. My first experience was leasing my wive's CRV and next was my Accord. John is an attentive, empathetic I only buy Hondas from John Yost at Troy Honda. My first experience was leasing my wive's CRV and next was my Accord. John is an attentive, empathetic sales person who I feel truly understands what people want to experience when buying a car. His follow through and commitment to deliver me exactly what I wanted for what I wanted to pay took less than 48 hours with no details unchecked and no last minute surprises. Troy Honda's handling of financing was also seamless. I highly recommend Troy Honda and especially John Yost. More

Bad serivice The service salesman, Rich Smiley cost me $800.00 extra. My Odyssey had a problem with rear back door, The cable was lose or came out from roller. He The service salesman, Rich Smiley cost me $800.00 extra. My Odyssey had a problem with rear back door, The cable was lose or came out from roller. He told me it will cost $1100.00. I declined the job. He asked me if want to cut the cable so i can close the door, I said yes, Guess what by cutting the cable i found out i have to change the whole motor assembly otherwise i need the change only the roller cost was $55.00 plus labor of $200.00. This was my stop at this dealer never going back there again. i'll be calling my layer to discuss my legal options. More

Recommended CRV-Love It! Harry Merced at Troy Honda sold me my last Honda (2011 CrossTour). It was a very dependable vehicle and it never needed service, just maintenance. I Harry Merced at Troy Honda sold me my last Honda (2011 CrossTour). It was a very dependable vehicle and it never needed service, just maintenance. I originally wanted to purchase a CRV. However, I did not like the CRV after driving it. So Harry recommended the CrossTour. Since that was such a good recommendation, I decided to return to Troy Honda and seek out Harry for the new vehicle. He told me that the CrossTour was not available for 2016 and suggested trying the CRV once more since he felt it has only gotten better. Again Harry was right on. Both vehicles were great recommendations and he handled the transaction with ease. More

Honda Accord Admirer We were looking for a new Accord, as we have been very pleased with Accords that we have purchased in the past since 1988. Our sales person, Tom Thei We were looking for a new Accord, as we have been very pleased with Accords that we have purchased in the past since 1988. Our sales person, Tom Theisen, has sold us the last three that we have purchased. He is very knowledgeable and precise when he sells us a Honda vehicle. Tom took the time to gives us every option in our purchase. Tom came in on his day off to complete the paperwork and spent over an hour making sure we knew how to operate the car properly. I have always been pleased with the Service Department, as they are very thorough and pleasant. We can't thank Tom enough for all that he has done. More

Expeditious and Efficient Excellent last minute service without an appointment! It's nice yo see consistent faces and receive consistent service for my four car Honda fleet!! T Excellent last minute service without an appointment! It's nice yo see consistent faces and receive consistent service for my four car Honda fleet!! Thank you!! More

Excellent service I brought my car in for service for airbag recall. It was completed within the estimated time frame, friendly service, No problems whatsoever with th I brought my car in for service for airbag recall. It was completed within the estimated time frame, friendly service, No problems whatsoever with the entire experience. More

Great experience The rating explains it all. I bought a new car and it happened fast. Service was friendly and it was always easy to contact Tom Theisen at any time. I The rating explains it all. I bought a new car and it happened fast. Service was friendly and it was always easy to contact Tom Theisen at any time. I didn't feel hassled or pressured so that made the experience even better. I love my brand new car and I'm a happy camper! More