TruWorth Auto - Carmel, IN

Car buying experience with peace of mind This place is great so far. Only one complaint: come on folks! You need a couple of vending machines for hungry people waiting for service. Some pean This place is great so far. Only one complaint: come on folks! You need a couple of vending machines for hungry people waiting for service. Some peanuts or chips and a pop would go a long way. We've had some awful experiences with dealers and were on the fence about buying something. The most recent bad experience was with a large dealer who misrepresented a car. TruWorth pictures were real, we didn't get there and find junk like with so many dealers. These folks were patient, took time to explain things and didn't lie. So far they've seemed to really work with us and I'm impressed. TruWorth had no problem with our mechanic checking it out, which after prior experiences surprised me. They've even agreed to make a few repairs to the vehicle to make us happy. Most impressive: Everyone missed a rock chip in the windshield that was under the sticker and they agreed to fix it no questions asked. So far I'm happy, but will definitely let folks know if something changes. So far my only complaint is that we don't have a TruWorth on our side of town yet to compete with these huge "monopoly" dealers. We really need more choices on this side of town, sooner rather than later. So far my 5 stars are real. I can't rate quality of work, because they haven't worked on it yet. More

Pleasantly surprised. Feeling a little frustrated after dealing with and getting no where with an insurance company due to my wife being side swiped in an auto accident. W Feeling a little frustrated after dealing with and getting no where with an insurance company due to my wife being side swiped in an auto accident. We found ourselves looking for a new car to replace the one damaged in the accident. After looking online and checking out some of the other dealers I came across a car that I liked at TruWorth and decided to check it out. After arriving at the lot I noticed 2 things reasonably priced, clean cars. I was happy to see the prices of the cars on the cars which wasn't the case at some of the other dealerships that I had visited. While I was on the lot Rodney, came out and introduced himself and simply asked if he could assist me and what I was looking for. After a brief conversation about what things were most important to me, we were off test driving a really nice Ford Fusion, after a short test drive I decided that I was interested and he introduced to Michael Paustsch who assisted with the financing and was able to get a low interest rate and a low monthly payment... The entire process was stress free... Thanks Rodney/Michael More

Fantastic Service! We had an absolute amazing experience. Lauryn was very informed on any questions we had and was extremely helpful as well as professional. I will high We had an absolute amazing experience. Lauryn was very informed on any questions we had and was extremely helpful as well as professional. I will highly recommend your establishment to all my friends! Thanks again for everything! More

TruWorth exceeded our expectations! After a week of trying to help my dad find a new or used vehicle we decided to drive to TruWorth (50 miles away from home) to look at a vehicle on the After a week of trying to help my dad find a new or used vehicle we decided to drive to TruWorth (50 miles away from home) to look at a vehicle on their website. Dad made some phone calls to make sure the vehicle was still available and Rodney was very helpful over the phone and said to come on up and we could take a look at it. I have never seen such friendly staff at a car dealership before. I will definitely be going to TruWorth when my lease is up in 2 years to find a car. Rodney was working so hard to try and accommodate all FOUR of the customers he had at the same time while we were there. Purchasing the car took time after they closed at 7pm and no one was frustrated or rude because we still had to be there. Chip in Finance was wonderful to work with as well. Very helpful It was a great car buying experience overall! My dad loves his new car! More

Great service Rodney Razor was our sales associate. He was awesome. He was very friendly and courteous and very knowledgeable about the vehicle we were purchasing. Rodney Razor was our sales associate. He was awesome. He was very friendly and courteous and very knowledgeable about the vehicle we were purchasing. Offered after we met him to test drive the car. They offered a good price on our trade-in that lowered our purchase price which was a blessing. Rodney and Mike Pautsch provided outstanding service. I will recommend others if looking for another vehicle to go to TruWorth Auto in Carmel. More

Great service!!! Great dealership. Gave me a decent price for my trade in and Casey helped me find a vehicle better than the one I came for. Great dealership. Gave me a decent price for my trade in and Casey helped me find a vehicle better than the one I came for. More

They'll find he car you want We were looking for a car for our 17 year old son and we needed to sell another one. It was great to work with the team at TruWorth. They made the p We were looking for a car for our 17 year old son and we needed to sell another one. It was great to work with the team at TruWorth. They made the process easy. We dropped by the dealership on a Saturday and two weeks later they had found a car that we requested and we made the trade. Rodney. Tom, and Mike made the entire transaction easy. We would highly recommend TruWorth Auto to anyone looking to buy or sell a vehicle. Now we know where to go to buy or sell our vehicles. More

Great experience Robert lasalla and partsch where a big help to me today. The experience was inviting and helpful with friendly staff. I give a thumbs up for the great Robert lasalla and partsch where a big help to me today. The experience was inviting and helpful with friendly staff. I give a thumbs up for the great deal. More

Great Experience It was a nice experience and they got me in a vehicle. I truly appreciate you guys great service and will recommend more customers!! Thank you It was a nice experience and they got me in a vehicle. I truly appreciate you guys great service and will recommend more customers!! Thank you More

Incredible Buying/Selling Experience TruWorth Auto is by far the best dealership I've ever dealt with - Robert LaSalle and Mike Pautsch were awesome to deal with. I found an SUV on-line TruWorth Auto is by far the best dealership I've ever dealt with - Robert LaSalle and Mike Pautsch were awesome to deal with. I found an SUV on-line at a great price and drove in from Cincinnati to check it out with my wife. The car was in like-new condition as advertised, and although I wasn't planning on trading in the car I drove in, the offer they gave me was too good to pass on, so I ended up purchasing the SUV and trading my car in as well. The transaction was quick, painless and pressure-free. I've already recommended several friends to TruWorth and will be purchasing all my future cars from these guys - amazing experience. More