
TruWorth Auto - Carmel, IN
Indianapolis, IN
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3,265 Reviews of TruWorth Auto - Carmel, IN
All they did was lie from the start They contacted me wanting to buy my truck from a ad i had posted online. I asked them not to waste my time. The salesman i talked to said they should They contacted me wanting to buy my truck from a ad i had posted online. I asked them not to waste my time. The salesman i talked to said they should be able to get me what i wanted for my truck, and not waste my time. I went to the dealership and had another person come in another car thinking i was going to sell my truck. They looked at my truck then offered me over 6k less then what i wanted. I talked to a manager he said sorry. The next day i got a call from another manager and he apologized for what happen and told me they would send me a gas card for driving to the dealership. I never got the gas card. About a week later they texted me again wanting to buy my truck again. I called and talked to a manager and told them what happened last time about being lied to. He apologized again and looked my information up and said he would make sure to send me a gift card never happened. More
Friendly. No hassle, very straightforward. Showed me what I wanted to see, and let me drive those models. Gave good advice. I would buy from truWorth again. Showed me what I wanted to see, and let me drive those models. Gave good advice. I would buy from truWorth again. More

Honesty and straightforwardness creates trust! Using used car apps to locate a couple potential Ford Explorers, we decided to see theirs first. The dealership was attractive, well-run, and we wer Using used car apps to locate a couple potential Ford Explorers, we decided to see theirs first. The dealership was attractive, well-run, and we were assigned to Robert LaSalle right away. Within a minute or two we were on our way to inspect the vehicle we were interested in Robert showed us all the features of the car and we all went on a test drive . That and along with the details of the deal, we decided to not go on to Alexandria Indiana to check out another Ford Explorer-- this was the one we wanted So the rest of the team got involved telling us about possible warranties, the payment arrangements through our credit union, and information about the license plate and registration We soon had the key and we're on our way home . Because we were impressed with everyone's honesty and straightforwardness on the details of this SUV, we will be back the next time we need a car ! More

Very pleasant buying experience! Very easy buying experience - Not the typical dealership pressures and negotiation games - that I have had in the past from other dealers! TruWorth h Very easy buying experience - Not the typical dealership pressures and negotiation games - that I have had in the past from other dealers! TruWorth has a knowledgeable and friendly team of employees - that are all willing to help out. Robert was very helpful, friendly and most importantly low pressure. I highly recommend TruWorth Auto! More

Flawless experience It was refreshing to purchase an automobile from TruWorth! Robert was extremely professional from initial introduction to me walking out the door wit It was refreshing to purchase an automobile from TruWorth! Robert was extremely professional from initial introduction to me walking out the door with keys to the car. I am so happy to have experienced a car purchase at TruWorth from Robert and I recommend it to everyone. More

First rate sales experience This experience was by far the least stressful car purchase I have ever had. Jake was great, the car is terrific, and I will absolutely consult TruWo This experience was by far the least stressful car purchase I have ever had. Jake was great, the car is terrific, and I will absolutely consult TruWorth first when it's time to buy again. This is a great way to buy a car. More

The best experience I've ever had! This was the most painless process both of us have ever been through. I had to trade in my two door eclipse when I found out we had a baby on the way. This was the most painless process both of us have ever been through. I had to trade in my two door eclipse when I found out we had a baby on the way. We've spent a whole month trying to get rid of it! We were losing hope that we would be stuck with it. Then we walked into Truworth and in the first 30 minutes we were approved for the loan! We were so impressed at how hassle free it was! No haggling! They really are there to help you. They even offer you coffee right when you walk in! I'll only be buying cars from them in the future. I would even send my grandma to this place by herself and not be worried about it. They make you feel like friends. Thank you so much Truworth! More

Fast and easy experience! I prefer a no hassle concept like TruWorth because I see the price online then can look it up on Kelly Bluebook. The truck I bought came in well unde I prefer a no hassle concept like TruWorth because I see the price online then can look it up on Kelly Bluebook. The truck I bought came in well under that price so I was happy to stop in and purchase the vehicle. The process was fast and easy with friendly staff. Robert was very accommodating and it was a pleasure buying from TruWorth. I would highly recommend. More

The Best Car Buying Experience The team at TruWorth was very friendly from the moment we walked in the door to the moment we left and were very easy to work with. I enjoyed the no The team at TruWorth was very friendly from the moment we walked in the door to the moment we left and were very easy to work with. I enjoyed the no haggle pricing and they offered a far trade for my car. Even the owner of the dealership took time to talk to us for 10-15 minutes. The best car buying experience I have ever had. More
Excellent customer service The team at TruWorth is excellent and easy to work with. They all work well together to ensure the customer is happy. I utilized the service departmen The team at TruWorth is excellent and easy to work with. They all work well together to ensure the customer is happy. I utilized the service department with the assistance of Robert LaSalle. I'm very happy with the service I received. I would highly recommend anyone needing to sell a car, buy a car or have a car serviced, to use TruWorth. I used "the other guy" to have my car fixed and wasted time, money and my car still wasn't working properly. The service department went above and beyond to make sure my car is in working order. More