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TruWorth Auto - Carmel, IN

Indianapolis, IN

4.3
3,266 Reviews

3006 E 96th Street

Indianapolis, IN

46240

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3,266 Reviews of TruWorth Auto - Carmel, IN

January 01, 2017

Superb custmer services They dealing with you with all respect and honestly Excellent services that make ensure that the customer is happy. They tried their best to help as More

by manokli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pautsch, Joe Fontan
Jan 10, 2017 -

TruWorth Auto - Carmel, IN responded

Thanks so much for this review! We're glad your experience was a positive one.

January 01, 2017

My son's first car From the moment we walked into the dealership, we were greeted by several employees making us feel welcomed and at ease. We came in with our mind mad More

by Mary Jo Wright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Johnson
Jan 10, 2017 -

TruWorth Auto - Carmel, IN responded

Having a non-commissioned sales staff makes things a lot easier for our customers. Every car on our lot is weighted the same whether it's a 2015 Land Rover or a 2002 Honda Accord. Thanks for sharing your experience with us! We hope you'll choose us again if you're ever looking to buy or sell.

December 31, 2016

Excellent customer service The team at TruWorth is excellent and easy to work with. They all work well together to ensure the customer is happy. I utilized the service departmen More

by Kburke442
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Clark, Robert LaSalle
Jan 10, 2017 -

TruWorth Auto - Carmel, IN responded

Thanks very much! We do our best to make sure every customer is well-cared for from beginning to end.

December 29, 2016

Perfect buying experience After spending almost a month online in search of one specific model I hit the jackpot. I emailed the salesman and had a quick response the following More

by HondaGuy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Holthouse, Casey Niles, Dave Ross
Dec 30, 2016 -

TruWorth Auto - Carmel, IN responded

Thank you for the positive feedback! Very glad we were able to help!

December 28, 2016

Poor customer service after sale. Everything was great while we were there. But as soon as you drive off the lot you are no longer a concern to them as they already have your money. More

by Jugglahomie15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Holthouse, Casey Niles
Dec 30, 2016 -

TruWorth Auto - Carmel, IN responded

Hello! My name is Kane, I work at TruWorth Auto. First, let me apologize for your sub-par experience. That's definitely not the impression we want to give any customer that walks in or out of our doors. May I ask what specifically happened after the sale? Did you have an issue with your vehicle? Lack of communication? Please be as detailed as possible. I want to see if there's any way we can turn this negative situation into a positive one. Also, so I can find any relevant information, may I have: 1. Your first and last name 2. The vehicle you purchased (year, make, model) 2. The month and year you purchased this vehicle (ex. March 2016) Thanks! I look forward to hearing from you.

Jan 02, 2017 -

TruWorth Auto - Carmel, IN responded

Hello! Happy New Year to you. Just wanted to follow up on my previous message so I can carry this information to my manager and see if we can possibly take some sort of action to turn this situation around. Thanks!

December 28, 2016

great buying experience! Working with the no pressure sales personnel (Mike Pautsch and others) was great! I was looking on line and scheduled and went for a test drive and More

by James Tillett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pautsch, Joe Fontan, Jess Johnson
Dec 30, 2016 -

TruWorth Auto - Carmel, IN responded

Enjoy your new ride! Thanks for the review!

December 24, 2016

Looking at a Hyandai Elantra that I saw on line. My brother-in-law purchased a Hyandai Santa Fe last May and was very pleased with it and his salesman Mike Pauch. We had great service and I ended up More

by Wells
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Holthouse, Michael Pautsch
Dec 30, 2016 -

TruWorth Auto - Carmel, IN responded

Thanks for leaving this feedback! Hope you enjoy your Elantra!

December 23, 2016

We are returning customers and probably always be :) Thanks Mike and Joe for a great service. We came back because the first time you guys were amazing and we'll keep on coming back. More

by Guisselle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pautsch, Joe Fontan
Dec 23, 2016 -

TruWorth Auto - Carmel, IN responded

Thanks for the review! We hope you'll choose us again if you're ever looking to buy or sell.

December 23, 2016

No haggle plus high transparency Found exactly what I wanted and love my Mazda 3. I was in and out in three hours tops and the no haggle policy is always great. Highly recommend Tru More

by Apknotts
Recommend Dealer
Yes
Employees Worked With
Scott Holthouse, Joe Fontan
Dec 23, 2016 -

TruWorth Auto - Carmel, IN responded

Thanks for the review!

December 23, 2016

Great Experience I was in a situation that made me need a car as quickly as possible. After doing some research with my father about options at True Worth, we went to More

by Rachel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Johnson
Dec 23, 2016 -

TruWorth Auto - Carmel, IN responded

Thanks so much! Glad we were able to help you come to a decision!

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