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Truck City Ford

Buda, TX

Overview
Employees
Reviews
Vehicles
4.9
2,830 Reviews
We are conveniently located at 15301 Interstate Highway 35, Buda, TX 78610, just outside of Austin. If you're coming from Austin, take Interstate 35 South and then Exit 220. Turn left at the overpass, and then head north on Frontage for about a block, and we'll be waiting for you on your right! If you're visiting from San Marcos or New Braunfels, take Interstate 35 North and then Exit 220. After the traffic light, keep going straight on Frontage road until you see us on the right. For those around Bastrop, get onto TX-21 W to Niederwald. From there, continue on FM2001. Turn right on S IH 35 Frontage Road and we'll be to your right!
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15301 I-35

Buda, TX

78610

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Showing 2,830 reviews

May 17, 2023

Nate was very thorough and kept me up to date on my truck while it was in the shop More

by LLLOWDEN
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2023

Great service. Friendly and knowledgeable and kept me up to date with work. Adrain always a great job. More

by BOERNEMILLER
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Adrain
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May 17, 2023 -

Truck City Ford responded

We work hard to provide great service and a wonderful customer experience. Your feedback helps us keep the processes working and we can make changes where necessary. Thanks for your business, and your rating.

May 16, 2023

The repairs were handled professionally and with limited down time for the the vehicle. We had no issues with warranty coverage. More

by LONHMORRIS
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Recommend Dealer
Yes
Employees Worked With
Don’t recall
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May 17, 2023 -

Truck City Ford responded

Our service team works hard to keep the process smooth and transparent for the customers. We pride ourselves on the professionalism of our staff, and appreciate your business. We are here for any future needs you may have.

May 16, 2023

Service technician Rich was excellent. Very professional, courteous and kept me informed of the status of my maintenance. He is probably the best technician I have dealt with at your fac More

by GETZGEORGE46
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Richard Hauser
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May 17, 2023 -

Truck City Ford responded

Rich does a terrific job keeping his customers in the loop during the visit, and is professional in all transactions. We appreciate your feedback and your business.

May 16, 2023

Excellent service Thanks to Noe Avila ,and his staff good job,I would recommend other people to your Dealer ship,Thanks again. More

by 8710ALFRED
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Noe Avila
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May 17, 2023 -

Truck City Ford responded

Thanks for your feedback. We look at every review as an opportunity to improve our processes, and ensure a great customer experience for all customers. We appreciate your recommendation, and the five star rating.

May 16, 2023

Amazing people. Oscar is the kindest person explains everything very well. Would totally recommend this place. More

by Jorge Hernandez
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Recommend Dealer
Yes
Employees Worked With
Oscar Gonzales
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May 17, 2023 -

Truck City Ford responded

Jorge, thanks for the great feedback. Your business is important to us, and we will continue to work hard to retain your business. Oscar does a super job with customers, listening to their requirements, and helping them through the process. We appreciate the recommendation, and are here for any future needs.

May 16, 2023

Nathaniel was great to work with! The work completed was top notch. I would definitely recommend Truck City Ford's service department. More

by CHRIS.CULP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2023 -

Truck City Ford responded

Chris, we appreciate your feedback as it gives us an opportunity to keep the process simple and timely for the customer. Nathaniel does great work, and is recommended often by repeat customers. We are grateful for your recommendation.

May 15, 2023

William was great to work with and the dealership was very nice. Came out with snacks for the kiddos and everyone there was super friendly. Highly recommend! More

by Atxguy24
Recommend Dealer
Yes
Employees Worked With
William Martinez
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May 15, 2023

I have never been in and out of a Ford Dealership so fast! Excellent experience and I will definitely be back to this location. More

by CINDYCANTU24
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Richard Heuser
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May 15, 2023

Truck City has a great service department. Travis Guerrero was my service coordinator. He did a great job of working with me to schedule my service when it was most convenient with me. He expl More

by RMS2514
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Travis Guerrero
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