Jennifer Odom took over from Zach Hale to get me into the vehicle I needed and wanted. Trust was established, and that's a big deal. All of the folks in new and used sales were supportive. While it takes a while to get through the standard processing for sale and loan, I was not just left to drift off in my waiting room chair. I felt transported back in time to the small town dealership that would encourage high school kids to come in and look at new cars coming in and talk to you about what you were doing in the scout troop, where you were going for college or, most importantly, who was going to ride in one of the dealer's convertibles in the homecoming parade. I felt like a connection was being made, a relationship was being built, not just a sale being racked up.
Something I hope to be a part of sustaining now. I have never been a Ford buyer in the past, but Leif Johnson's excellent reputation in this community was well-served by what I experienced.