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Truck City Ford

Buda, TX

4.9
2,823 Reviews
We are conveniently located at 15301 Interstate Highway 35, Buda, TX 78610, just outside of Austin. If you're coming from Austin, take Interstate 35 South and then Exit 220. Turn left at the overpass, and then head north on Frontage for about a block, and we'll be waiting for you on your right! If you're visiting from San Marcos or New Braunfels, take Interstate 35 North and then Exit 220. After the traffic light, keep going straight on Frontage road until you see us on the right. For those around Bastrop, get onto TX-21 W to Niederwald. From there, continue on FM2001. Turn right on S IH 35 Frontage Road and we'll be to your right!
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15301 I-35

Buda, TX

78610

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Showing 2,823 reviews

May 09, 2023

MY WIFE WAS IN THE ICU AND I HAD TROUBE THINGING THINGS THRU .TRAVIS WAS VERY HELPFULL AND UNDERSTANDING WITH ME AS I CHANGED MY MIND MANY TIMES,IN THIS HARD TIMES. MANY IN SELLS STAFF WHER VERY HELPFULL W More

by DRICHARDSON40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TRAVIS GUERRERO, Eddie Haddad, Freddie Brown
May 10, 2023 -

Truck City Ford responded

DRICHARDSON40, let me start by thanking your for your time, your business and your rating Travis is very thorough, and never disappoints his customers. I hope your wife is doing better, and will be home soon. Congratulations on your purchase.

May 10, 2023 -

DRICHARDSON40 responded

THANK YOU FOR YOUR KIND WISHES

May 09, 2023

Service was very fast, even as a Walk In (oil change) Richard my service advisor was courteous. More

by BLACKGT99
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard. Service advisor
May 10, 2023 -

Truck City Ford responded

We appreciate your time, your business and your rating on your recent Service visit. The team works hard to keep you informed, and provide a timely experience. Richard does a great job, and is often recommeded.

May 08, 2023

Personnel were great and communicated well. However, they implemented a credit card service fee which is very archaic and unfortunate for such a good service center. More

by Wg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hailey - 5 stars
May 08, 2023

Hailey was extremely customer service oriented, kept me updated on the status of my vehicle and was super friendly. All the staff including the cashier was wonderful. I will definitely bring my vehicle b More

by RON@ABENEFITSOLUTIONS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey
May 07, 2023

Bob Salinas is one of the most genuine sales person I’ve ever dealt with! I’ve bought two vehicles and will buy more as long as he is there. The entire dealership is very welcoming and not pushy. More

by Dwilly2968
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Brown
May 06, 2023

Fantastic experience buying my new car. We have bought 4 vehicles from Truck City. Always a great experience!! We will definitely be back!! Thank you!! More

by Larry C.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anita is finance was wonderful too!!, Jeremy Harper
May 06, 2023

The buying experience was great at truck city Ford ! The dealership did a great job. More

by RENACOZBY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Harper, Raul Sanchez
May 05, 2023

Internet ordering was easy. Sales kept me updated on build progress. The pick-up and transfer process was very well managed with minimal idle time. More

by Kevin B
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Zachary Krischke
May 05, 2023

Needed to get my locking lug nuts installed. Also, had to replace and setup my LoJack device that apparently became damaged due to a recent battery replacement by a different Ford dealership. More

by GLOLLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes - Service Advisor Lori Grove-Thornburg - Receptionist, Jeremy Harper, Jason Harper
May 05, 2023

Excellent Customer Service! This place is awesome from start to finish. I bought my car quickly and hassle free. Pleasant and painless...they way it should be when you spend mon More

by Adrianjtrevino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

Truck City Ford responded

what a great review, and it seems our goal to increase customer satisfaction is making traction. We appreciate your feedback, and your business as well. What a great recommendaton.

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