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Truck City Ford

Buda, TX

Overview
Employees
Reviews
Vehicles
4.9
2,833 Reviews
We are conveniently located at 15301 Interstate Highway 35, Buda, TX 78610, just outside of Austin. If you're coming from Austin, take Interstate 35 South and then Exit 220. Turn left at the overpass, and then head north on Frontage for about a block, and we'll be waiting for you on your right! If you're visiting from San Marcos or New Braunfels, take Interstate 35 North and then Exit 220. After the traffic light, keep going straight on Frontage road until you see us on the right. For those around Bastrop, get onto TX-21 W to Niederwald. From there, continue on FM2001. Turn right on S IH 35 Frontage Road and we'll be to your right!
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15301 I-35

Buda, TX

78610

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Showing 2,833 reviews

April 04, 2023

Andy is awesome. He found the Explorer I wanted, had it ready to test drive when I arrived and made the sales experience perfect. More

by Jim G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Moradi
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April 03, 2023

Thanks for the fast turn around. Travis was very friendly and helpful. would defiantly use you guys for service again. More

by R Perry
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
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Apr 04, 2023 -

Truck City Ford responded

Thanks for your review and your business. Travis is highly recommended, and works hard for the customer. Our service team is among the best in the state.

April 03, 2023

I have only interacted with the service department but find them to be:Respectful, punctual, efficient and friendly More

by RUDERATX52
Recommend Dealer
Yes
Employees Worked With
Richard
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April 03, 2023

Worst experience. . Dropped off my vehicle for 3 days for a recall I was not informed y’all did not have the part. The person in change was unprofessional and rude, For More

by CINDYRAZO50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raul Sanchez
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Apr 06, 2023 -

Truck City Ford responded

“I appreciate your feedback and your concerns are important to me. I will reach out to you to explain why the recall part was not yet available and to sincerely apologize for any lack of communication that occurred during your visit. I look forward to speaking with you soon. Sincerely, Mike Rodgers, Service Director, Truck City Ford.”

April 03, 2023

All the staff was very friendly and attentive. The process was concise and relatively quick. Will recommend to friends! More

by DEEDER91Z
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Jones, Jason Harper
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April 02, 2023

Great customer service so far. Mario was excellent it getting me serviced in a timely manner. I call to let them know my schedual and they always fit me in. Thanks More

by REBELOBSESSION1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2023 -

Truck City Ford responded

To say it short and sweet, you were working with the "cream of the crop" from our Service Group. We have a reputation of being the best in the state, and Mario exemplifies that spirit. Thanks for your time and your business.

April 02, 2023

Made it easy to do business, very prompt and helpful salesman, accurate advertising as well More

by Arun_kumar_d
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Rodriguez
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Apr 04, 2023 -

Truck City Ford responded

Arun, the team at the dealership works hard to grow and maintain our client list through a renewed dedication to the customer. Thanks for the review and your business. Daniel does a great job, and is very transparent to keep the process simple. Thanks for your business and the rating.

April 01, 2023

Everyone was super accommodating, helpful, and made the process of buying a new car smooth and enjoyable. More

by LINDSY.YORO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Jones, Stephen Polasek, Charles Moradi
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Apr 04, 2023 -

Truck City Ford responded

Lindsy, the team at Truck City is one of the best in the business. They are customer centric with the focus to exceed your expectations, find the right vehicle at the right deal, and continue to work to earn your business. We appreciate your time and your rating.

March 31, 2023

He did an amazing job by helping me get into an affordable car. Thank you very much. More

by LISASALINAS30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Harper, Charles Moradi
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March 31, 2023

My wife called ahead to make sure they could do the recalls on our fusion and they said absolutely. After dropped it off and left they text us later that day saying they only had parts for one of them More

by TRAVIS.NARANCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk what his name was
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Apr 06, 2023 -

Truck City Ford responded

“We appreciate your comments. Your shifter bushing recall was completed because parts are readily available and needed to be done immediately. Your second recall was advanced notice only, meaning when parts are available from Ford you will notified again that now is the time to visit your dealer. I apologize if this was not clarified to you in more detail. I will give you a call to be sure you received this information. Thank you, Mike Rodgers, Service Director, Truck City Ford.”

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