Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Truck City Ford

Buda, TX

Overview
Employees
Reviews
Vehicles
4.9
2,833 Reviews
We are conveniently located at 15301 Interstate Highway 35, Buda, TX 78610, just outside of Austin. If you're coming from Austin, take Interstate 35 South and then Exit 220. Turn left at the overpass, and then head north on Frontage for about a block, and we'll be waiting for you on your right! If you're visiting from San Marcos or New Braunfels, take Interstate 35 North and then Exit 220. After the traffic light, keep going straight on Frontage road until you see us on the right. For those around Bastrop, get onto TX-21 W to Niederwald. From there, continue on FM2001. Turn right on S IH 35 Frontage Road and we'll be to your right!
Contact Dealership
View Awards

15301 I-35

Buda, TX

78610

Directions

By Type

Showing 2,833 reviews

March 28, 2023

WORKED W/TRAVIS IN SERVICE ON A FEW VEHICLES SENT OVER. HE IS VERY GOOD AT COMMUNICATING AND GIVING UPDATES AS NEEDED. More

by MELISSAM2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TRAVIS GUERRERO
Report | Print
March 28, 2023

The gentleman that scheduled the appointment was very efficient and found me an appointment in the same week I called to inquire about my recall notice. The technician that came to my home was very know More

by ANTHONY.MATULA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked with
Report | Print
March 28, 2023

Truck City Ford is accomidating and polite. The service is fast and they respect their customers. More

by sl121258
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
March 28, 2023

The car buying experience was extremely easy. The team at Truck City Ford took good care of us. Daniel our sales person reviewed the 2023 Ford Explorer’s bells and whistles. We love the new E More

by Cstransou
Recommend Dealer
Yes
Employees Worked With
Jeremy Harper
Report | Print
March 27, 2023

Everything went well, this was my third vehicle from Truck City. I got the truck I wanted at a price that works for me. Would recommend. More

by danny.w.jackson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Haddad, Stephen Polasek, Charles Moradi
Report | Print
Mar 28, 2023 -

Truck City Ford responded

Congrats on a smooth process for your recent purchase. We sincerely appreciate your loyalty and your support for the dealership. Truck City works hard for their customers, and will review details as often as needed for the best customer satisfaction. We appreciate your business and the recommendation.

March 27, 2023

Stephen Polasek was terrific. He helped us find the right truck with the right deal. This is a dealership you can work with and not feel like you are getting ripped off. So much More

by KATHERINESG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Jones, Stephen Polasek
Report | Print
Mar 28, 2023 -

Truck City Ford responded

Katherine, we take every review to heart whether positive or negative. As a company, we are working to improve the perception of the Auto Industry and staff. The dealerships embrace change to be admired for being employee centric in development, community involvement and unyielding ethical practices. Thanks for your business, and your rating.

March 26, 2023

Repair went well when back ordered parts finally arrived. I waited about a week and a half and finally called in to check on the status of the back ordered parts and was told they were in. I had been told More

by IANCAMERA12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
March 26, 2023

I’m very happy with the sales and service, I wouldn’t go anywhere else More

by JOHNHENRYC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Jordan
Report | Print
March 25, 2023

Oscar and staff were excellent! They assisted in the trim of my 2023 F 150 King Ranch and the ordering. Oscar also kept me up to date on the status of my vehicle and was responsive More

by Jason
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Morin
Report | Print
March 24, 2023

These guys did everything they could to get my truck in and fixed as fast as they could when it broke down while traveling back to Arkansas from vacation. Top notch service and great customer service. A hu More

by JONATHAN.VIRE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert
Report | Print
Mar 27, 2023 -

Truck City Ford responded

Thanks for the feedback, and positive review. We are delighted that we could help you on your trip with sudden need for repairs. We appreciate your business, and are always here if you ever find yourself back in the area.

1
...
112
113
114
...
284