Back

Truck City Ford

Buda, TX

4.9
2,834 Reviews
We are conveniently located at 15301 Interstate Highway 35, Buda, TX 78610, just outside of Austin. If you're coming from Austin, take Interstate 35 South and then Exit 220. Turn left at the overpass, and then head north on Frontage for about a block, and we'll be waiting for you on your right! If you're visiting from San Marcos or New Braunfels, take Interstate 35 North and then Exit 220. After the traffic light, keep going straight on Frontage road until you see us on the right. For those around Bastrop, get onto TX-21 W to Niederwald. From there, continue on FM2001. Turn right on S IH 35 Frontage Road and we'll be to your right!
Contact Dealership

15301 I-35

Buda, TX

78610

Directions

By Type

Showing 2,834 reviews

March 08, 2023

I was told that my appointment would take only an hour and it ended up 3.5 hours! Staff was not communicating with me in a timely manner and I felt frustrated with trying to get my questions answered. Cas More

by JESSA_SMILE13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard
March 08, 2023

Service rep Robert was great. He got me in quickly for my warranty repairs and helped me navigate my warranty coverage. More

by THECHEFJZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Laughlin
March 07, 2023

Love this dealership service dpt! Staff is friendly. Waiting area is comfy! Highly Recommend them! More

by TIFFLARIMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Jordan
March 07, 2023

Travis, Richard and Daniel were a lot of help. Got the work done quick. Thanks! More

by JHINCHBM
Recommend Dealer
Yes
Employees Worked With
Travis
March 07, 2023

Did not test drive the vehicle to see if it was running properly after work was done. More

by JERRYACSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk
Mar 09, 2023 -

Truck City Ford responded

I appreciate you taking my phone call Jerry. I sent you a text message with my direct contact info as you requested. Just let me know if you need us to take a look at your transmission. Thank you, Mike Rodgers, Service Manager.

March 06, 2023

The service department as professional and courteous and had my truck out at the promised time. They are wonderful to work with. More

by CARHORNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noe ??, Scott Jordan
March 06, 2023

I came to Truck City for service to my Ford. Noe was wonderful! The dealership was busy but I never felt that I wasn't a valued customer. I have purchased my last 6 vehicles from Leif Johnson. More

by Pjdunaway01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Jordan
March 06, 2023

Was told it could up to 2 hours. It took 3 hours. Noe was polite and got the job done More

by SLRAD53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noe
March 06, 2023

This dealership is always helpful, communicative, and dedicated to providing amazing customer service whenever possible. More

by JBALKMAN82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Moradi
March 06, 2023

I had a great experience with the service department, as I always do with Travis, my preferred Service Advisor. He was able to get my wife's car in and out quickly (brake replacement, and hub and bearing re More

by Slade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Guerrero
...
118
...