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Truck City Ford

Buda, TX

Overview
Employees
Reviews
Vehicles
4.9
2,830 Reviews
We are conveniently located at 15301 Interstate Highway 35, Buda, TX 78610, just outside of Austin. If you're coming from Austin, take Interstate 35 South and then Exit 220. Turn left at the overpass, and then head north on Frontage for about a block, and we'll be waiting for you on your right! If you're visiting from San Marcos or New Braunfels, take Interstate 35 North and then Exit 220. After the traffic light, keep going straight on Frontage road until you see us on the right. For those around Bastrop, get onto TX-21 W to Niederwald. From there, continue on FM2001. Turn right on S IH 35 Frontage Road and we'll be to your right!
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15301 I-35

Buda, TX

78610

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Showing 2,830 reviews

January 19, 2023

Mario and everyone there were wonderful and helped get us back on the road as soon as possible! More

by SHARIPUFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Jordan
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January 19, 2023

it is the beast dealer in south tx, i will never go to Another dealer but Truck City Ford More

by EHADDAD0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Harper, Eddie Haddad
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January 19, 2023

Charlie in customer service was great. He even came to my house picked up my car brought it to truck city for service then brought it back to my house!!! More

by BSOLP_59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie with Mobil service
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January 18, 2023

Showed up with no appointment and they still worked me in. I didn’t even have a long wait, great service More

by CRADG33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2023 -

Truck City Ford responded

What can I say about the service team at Truck City except that they are among the best in the state. We appreciate your time to give us a positive review, and thanks for the five star rating. We work hard to get all customers in quickly and get it right the first time regarless if they have an appointment or now.

January 18, 2023

Well organized and accommodating staff. Customer focus is always at the forefront of the service experience at TCF. More

by WCRELIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2023 -

Truck City Ford responded

Our service group at Truck City leads the way to the future with excellent, timely service for all customers. Your time and feedback are extremely valuable to us by enabling us to keep our processes timely and efficient. The team is among the best in the state, and thanks for the five star rating.

January 17, 2023

Every one was so nice, they treated me wonderful. I would recommend Truck City Ford to everyone. More

by SUEBIT47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2023 -

Truck City Ford responded

Truck City does a great job of taking care of their customers from a sales and service perspective. We appreciate your business and your loyalty. We appreciate the kind words and the five star rating.

Jan 17, 2023 -

SUEBIT47 responded

I moved to Texas recently. I went to dealership in Mi. I’ve never been treated so well as Truck City Ford in Texas

January 17, 2023

Scott Jordan in service department very great to work with. They looked at my truck on the 1st day it was there. They were able to solve the electrical issues the truck was having.. Thanks for the gre More

by JEFF@BANNERSIGNGRAPHICS.COM
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Jordan in service department
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Jan 17, 2023 -

Truck City Ford responded

Jeff, the service team at Truck City is among the best in the state. They pride themselves on doing repairs right the first time and avoiding return trips for duplication of issues. Your loyalty and your business are very important to us.

January 16, 2023

They were honest and very personable. Great experience from start to finish, will be going back there for our next purchase as well More

by CHRISTOPHERSIMS04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Jones, Stephen Polasek, Charles Moradi
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January 15, 2023

Scott is a great person to work with. He researched recalls and got the parts replaced. The person the worked on my transmission did a great jog too. I had other shops tell me I need a ne More

by JEFFTBLUMENTHAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Jordan
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Jan 16, 2023 -

Truck City Ford responded

Jeff, nothing is more heartwarming than when we get so many positive feedbacks on our service group Our team is among the best in the state, and we are constantly honing the processes and working with the staff to ensure the team is touching all the necessary buttons to get it done right the first time. Finding the issue in your transmission was a "gold star" moment, and saved you lots of money. We appreciate your business, and thanks for the rating.

January 15, 2023

Staff was very helpful. Raul Sanchez did an amazing job! Give that man a raise! More

by ULISESCONTRERAS66
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Raul Sanchez
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Jan 15, 2023 -

ULISESCONTRERAS66 responded

Thank you for the professionalism in customers service. You went above and beyond!

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