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Truck City Ford

Buda, TX

Overview
Employees
Reviews
Vehicles
4.9
2,841 Reviews
We are conveniently located at 15301 Interstate Highway 35, Buda, TX 78610, just outside of Austin. If you're coming from Austin, take Interstate 35 South and then Exit 220. Turn left at the overpass, and then head north on Frontage for about a block, and we'll be waiting for you on your right! If you're visiting from San Marcos or New Braunfels, take Interstate 35 North and then Exit 220. After the traffic light, keep going straight on Frontage road until you see us on the right. For those around Bastrop, get onto TX-21 W to Niederwald. From there, continue on FM2001. Turn right on S IH 35 Frontage Road and we'll be to your right!
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15301 I-35

Buda, TX

78610

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Showing 2,841 reviews

January 25, 2023

Everything went well at my appointment. The only thing that wasn’t completed were the two recalls for my vehicle which I was scheduled to have done. The parts were not available. This is no More

by KALANFEAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Jordan
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January 25, 2023

Everything went smoothly with the purchase of my truck, I would recommend Stephen to a friend or family. Everyone in the dealership was friendly and helpful. More

by AL400
Recommend Dealer
Yes
Employees Worked With
Stephen Polasek
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January 21, 2023

Travis was responsive and upfront. I have an older v10 but he treated me as a valuable customer. More

by GADANIELJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis in Service
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January 20, 2023

Great service advisor, kept me well informed. Service was great , vehicle returned clean and ready to go. More

by Joe Dykes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2023 -

Truck City Ford responded

Joe, thanks for the loyalty to Truck City Ford, and we are so glad to have your business. Nathaniel is a top notch Service Advisor, ad is often requested. Thanks for the rating and your feedback.

January 20, 2023

Friendly and informative and helpful in finding my new truck. They took time to explain everything More

by RSTASTNEY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Harper, John Jones, Eddie Haddad, Cody Davis, Charles Moradi
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Jan 23, 2023 -

Truck City Ford responded

Car shopping can be very stressful and time consuming, and we appreciate your business and patience in finding the right track. Eddie performs at a very high level, and has a large following of customers. We appreciate the feedback and your rating.

Jan 23, 2023 -

RSTASTNEY responded

I found eddie was very very helpfull. He was full of information about the vehicle and teaching me about the controls.

January 20, 2023

Great experience. Service Advisor Robert Laughlin was exceptional. Keep up the good work. I will be sure to come back. More

by RQUARANTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Laughlin
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Jan 20, 2023 -

Truck City Ford responded

Thanks for your time to write us about your recent service visit at Truck City Ford in Buda. We appreciate your time, your business, and the rating for your visit. Robert does a great job, and you can always request him for your SA.

January 20, 2023

Eddie Haddad has made purchasing a car easy and stress free. This is my second time buying from him! Definitely will come back when I need to purchase a new car! More

by LUPITAJONES0360
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Harper, Eddie Haddad
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Jan 20, 2023 -

Truck City Ford responded

Lupita, reading your review was such a pleasure today. Eddie is a top performer and works diligently for each and every customer. We appreciate your loyalty, your business, and the five star rating.

January 20, 2023

Everyone at the dealership was amazing! The process was painless and we enjoyed working with all the guys. More

by SB
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zach Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Haddad
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Jan 23, 2023 -

Truck City Ford responded

Thanks for the feedback and your business. We are delighted to be your dealer, and we are as close as a phone call for any service needs as well. Thanks for the five star rating.

January 20, 2023

Mr. Travis did EXCELLENT customer service while I was there. I took my vehicle there for a recall and he knew I needed my vehicle by a certain time to get to my job and he made sure it was ready by the More

by YOLANDAGK0007
Recommend Dealer
Yes
Employees Worked With
TRAVIS GUERRERO
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Jan 20, 2023 -

Truck City Ford responded

Yolando, keeping your service visits timely and done right the first time is our top priority. Feedback like yours allows us to be sure are are always looking at our processes, and making any necessary changes to impact a better experience for the customer. Travis does a great job of keeping on top of all his Repair Orders to keep them timely and professional. We appreciate your business and the five star rating.

January 19, 2023

Easy to work with, friendly and take care of business without wasting any time. Overall a great experience More

by BURTDEMENT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Harper, Stephen Polasek, Charles Moradi
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