Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Truck City Ford

Buda, TX

Overview
Employees
Reviews
Vehicles
4.9
2,826 Reviews
We are conveniently located at 15301 Interstate Highway 35, Buda, TX 78610, just outside of Austin. If you're coming from Austin, take Interstate 35 South and then Exit 220. Turn left at the overpass, and then head north on Frontage for about a block, and we'll be waiting for you on your right! If you're visiting from San Marcos or New Braunfels, take Interstate 35 North and then Exit 220. After the traffic light, keep going straight on Frontage road until you see us on the right. For those around Bastrop, get onto TX-21 W to Niederwald. From there, continue on FM2001. Turn right on S IH 35 Frontage Road and we'll be to your right!
Contact Dealership
View Awards

15301 I-35

Buda, TX

78610

Directions

By Type

Showing 2,826 reviews

October 12, 2022

Everyone I interacted with at this dealership was great. From Stephen having the truck ready for a test drive all the way to Zach in finance, this was by far the best buying experience I’ve ever had. More

by AL.SANCHEZ1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Harper, Eddie Haddad, Stephen Polasek
Report | Print
Oct 12, 2022 -

Truck City Ford responded

ALSANCHEZ1, the team at Truck City works hard to make the process simple and timely. Stephen is a top performer, and ensures he delivers on the expectation. We appreciate your business, and thanks for the 5 star rating.

October 12, 2022

Great customer service! Friendly, reliable, fast, helpful, can make appointments online easily and are on time. More

by JENNIGRUMBLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
October 12, 2022

Bob Salinas and Jeremy Harper were great there at Truck City Ford and the ordering and delivery of my new 2022 Ford F-250 Tremor. Would definitely shop there and buy from Truck City again. Very pleasant More

by DSCHMIDT74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Harper
Report | Print
October 10, 2022

Great service staff was awesome made me feel at home and were quick and professional!! More

by A120533
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Palacios
Report | Print
October 10, 2022

I got my car inspected but they put the wrong date on the inspection report making it so I cannot register my car until the date listed on the form. More

by SARA_STETSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
D. Santiago
Report | Print
October 10, 2022

Travis Guerrero was very helpful and sincere. He took very good care of us while our car was down More

by KERRCHARLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis guerrero
Report | Print
Oct 12, 2022 -

Truck City Ford responded

Kerrcharles, We appreciate the positive feedback on your recent Service visit, and letting us know Travis is doing a good job. We appreciate your business, and the five star rating.

October 10, 2022

The service advisor was courteous and helpful with writing the work order for my vehicle. I appreciate the level of professionalism of everyone at this location and can always trust the service perfor More

by LINACASTELLANOS17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noe Avila
Report | Print
Oct 12, 2022 -

Truck City Ford responded

LINACASTELLANOS17 Truck City service team offers a positive experience for the customer, and keeps the customer up to date on activity. We pride outselves on professional advisors working to get the job done right. Thanks for your business, and the rating.

October 07, 2022

Very pleasant staff to work with whenever I come in for service. They update regularly and let me know when my truck is ready. More

by DAM12985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
October 05, 2022

Brought in our F550 for service. They couldn't find a problem, most likely because it needs a load to cause the issue. Didn't charge us for checking it. Will be back with a load n More

by 83099
Recommend Dealer
Yes
Employees Worked With
Scott Jordan
Report | Print
Oct 06, 2022 -

Truck City Ford responded

83099, thanks for choosing us for your service dealer, and sorry we could not duplicate the problem. We are glad to not charge you for that trip, and look forward to the next time you bring in your truck with a load. Thanks for your loyalty and business, and we will see you soon.

October 05, 2022

I’ve done this twice already. It’s getting annoying. More words, more words, more words. More

by James.stuart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Khan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2022 -

Truck City Ford responded

James, please accept our apology for the duplication on requests for a review. We are always working to make the process better for our customers so we may be overdoing it. Your feedback and business is important to us, and thanks for the rating.

1
...
148
149
150
...
283