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Truck City Ford

Buda, TX

4.9
2,826 Reviews
We are conveniently located at 15301 Interstate Highway 35, Buda, TX 78610, just outside of Austin. If you're coming from Austin, take Interstate 35 South and then Exit 220. Turn left at the overpass, and then head north on Frontage for about a block, and we'll be waiting for you on your right! If you're visiting from San Marcos or New Braunfels, take Interstate 35 North and then Exit 220. After the traffic light, keep going straight on Frontage road until you see us on the right. For those around Bastrop, get onto TX-21 W to Niederwald. From there, continue on FM2001. Turn right on S IH 35 Frontage Road and we'll be to your right!
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15301 I-35

Buda, TX

78610

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Showing 2,826 reviews

October 05, 2022

Excellent approach at helping you get a Ford truck or car and superb Service Department More

by ALEX.GOUMAKOSSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Truck City Ford responded

Alex, thanks for the positive feedback for Truck City ford. The site works hard to make everything the best for the customer, and will work hard to get you in the right vehicle in the right deal. We appreciate your business, and thanks for the 5 star rating.

October 04, 2022

Went for oil change was in and out. Always good service at ford Buda texas More

by ARTUROORTEGON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2022 -

Truck City Ford responded

Truck City always delivers top notch service to all their customers, and we appreciate your loyalty and review. Thanks for the five star review.

October 04, 2022

Held original 2021 MSRP for a 2022 Bronco. No hassle sale, everyone was great to work with. More

by Cody
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Harper
October 04, 2022

There was a miscommunication about my maintenance on my old change I was charged for it am I when I bought the truck There was a miscommunication I still would have to pay for the service at $74 it was alr More

by CORTEZV62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Khan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rodgers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Fuentes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Lewis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Jordan
October 04, 2022

It as pleasant visit the staff was really great and the building was nice and clean the Restroom was really nice More

by PAMPROFFITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Jordan
Oct 05, 2022 -

Truck City Ford responded

Pam, we appreciate your visit to our Truck City Service group, and thanks for your loyalty. We pride ourselves on having an area that customers feel secure, is clean, and there are no concerns or issues. We appreciate your business, and look forward to your next visit.

October 03, 2022

Probably one of the best service departments in The Austin area always tell my friends More

by magicman58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2022 -

Truck City Ford responded

magicman58, we appreciate your loyalty and the time to write us a review on your recent Truck City service experience. Their service team is top notch with keeping customers informed, not wasting any time, and delivering a positive experience. Thanks for the five star rating.

October 03, 2022

Hospitality, efficiency done right. I need a new battery for my Ford Fusion Hybrid.I received Excellent Service throughout the repair afterwards my Ford sparkled again! Thank you again More

by STRU68
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Jordan
October 03, 2022

First off I tried to schedule a local pick up off the web and no one followed up on it, so I had to call and bring my truck in. The service rep, did just ok, but didn't follow up with parts well. I waited More

by JKAUFFMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Corey
Oct 04, 2022 -

Truck City Ford responded

“Thank you for letting us know about the communication issue regarding your local pick up request via our web link… we will get this corrected. We apologize for the parts delay and your feedback is appreciated. If you need further assistance, you can contact us at service@truckcityford.com ”

October 03, 2022

Fast, efficient. They always tell you the cost up front. That is very helpful to me. More

by DUANEPECK2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2022

There was little to No customer service or care upon my entry to the Service Center w/a recall question. More

by TAMARAWWAH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Travis Guerrero srvc advisor
Oct 04, 2022 -

Truck City Ford responded

“We definitely want to help you with your recall questions to your complete satisfaction. We apologize the rep you spoke with did not address your concerns adequately and would like the opportunity to correct this. Please call me directly at your earliest convenience and I will be happy to help you. 512-312-0104. Thank you for your feedback, Mike Rodgers, Service Director, Truck City Ford.” Mike Rodgers Service Director Leif Johnson Truck City Ford Office Direct (512) 312-0104 Service Fax (512) 312-0900 mrodgers@truckcityford.com

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