Truck City Ford

Great service department , communication is always good . I followed me sales rep from another dealership. It’s more distance and drive time but worth it I followed me sales rep from another dealership. It’s more distance and drive time but worth it More

Customer service of receptionist was great but the service reps seemed “too busy” to be bothered. When one finally did, he just got my name and number and had me sign for the oil change. Next day in service reps seemed “too busy” to be bothered. When one finally did, he just got my name and number and had me sign for the oil change. Next day in the afternoon I received a text letting me know I could ask questions via text if needed. I sent a question and didn’t get an answer. Later I received a call telling me it was done. I went to pick it up and got sticker shock of $64 dlls for an oil change. When I questioned it someone else made modifications and dropped it to $52. Way too expensive, in my opinion. I can get it done in a numerous variety of places for way cheaper. I won’t be going back. More

Bait & Switch - My Wife and I drove to Leif Johnson Ford on Tuesday 7/13 to sell my 2016 GMC Canyon to Raul Sanchez (Sales Rep) and James Edwards (Sales Manager). Upon arriving to Leif Johnson Ford we recei on Tuesday 7/13 to sell my 2016 GMC Canyon to Raul Sanchez (Sales Rep) and James Edwards (Sales Manager). Upon arriving to Leif Johnson Ford we received an offer on my truck from Raul Sanchez and he text me stating “WE give you copies signed by our manager as a guarantee that you sold it to us and you will get the check”. James Edwards inspected my truck while my wife and I were inside awaiting the results of the inspection. James Edward said the truck was in great condition and would like to purchase it for the original offer that Raul Sanchez sent me. We accepted the offer and signed the dealership paper work that outlined that we would receive the full amount of the offer via check in 3-5 days. Raul Sanchez clearly stated one of the documents we signed indicted we were selling my truck to Leif Johnson Ford AS IS. We still have the contract and the document that we signed off on that we were selling the truck as is. A few days go by, come Friday 7/17. I receive a call from James Edwards stating that after their service department did a thorough inspection they found something wrong with the truck. The original offer we signed was subject to change and offered us to accept the lower offer or take back the truck. Sellers beware that Leif Johnson Ford does not honor the contract that you sign. We decided to drive down to Leif Johnson Ford and pick up my truck. Leif Johnson Ford wasted my time by offering a higher amount for my truck so we could bring it to them then turn around and change the terms of the contact after signing the truck was theirs AS IS. More

It was a fast and easy experience from making the appointment to checking out with cashier. All employees who spoke to me were nice and friendly. appointment to checking out with cashier. All employees who spoke to me were nice and friendly. More

Great dealership, nice people, transparent pricing and honest feedback. Took care of all details and made sure I was happy. Would highly recommend to anyone. honest feedback. Took care of all details and made sure I was happy. Would highly recommend to anyone. More

I really enjoyed my experience especially since it was the first time purchasing a vehicle on my own. Told Raul the salesman I was just looking and he never pushed me into anything. I will recommend the the first time purchasing a vehicle on my own. Told Raul the salesman I was just looking and he never pushed me into anything. I will recommend the dealership & the salesman to anyone. Thank you very much. I'm really enjoy the decision I made. More

Jason worked with me, to get a truck I wanted. I walked out satisfied. My truck came in well before it was promised to me. I received it with a full tank of gas, features were explained to me out satisfied. My truck came in well before it was promised to me. I received it with a full tank of gas, features were explained to me More

Customer service is always outstanding from the time of purchase to the time of my first service appointment. It's been my best buyer experience for my vehicle purchase a. Thanks guys . . purchase to the time of my first service appointment. It's been my best buyer experience for my vehicle purchase a. Thanks guys . . More

they are always helpful and kind my service manager Mario Fuentes is very professional and is always ready to help in anyway. the whole service department is great. Fuentes is very professional and is always ready to help in anyway. the whole service department is great. More

It was an awesome experience, Eddie and Jeremy were great to work with. They both were very quick to respond and answered all questions. I am very pleased. John Thomason to work with. They both were very quick to respond and answered all questions. I am very pleased. John Thomason More