Truck City Ford

Adrian was able to work the perfect numbers for us, give us a good $ for our trade in. Very friendly and transparent! Thank you!!! us a good $ for our trade in. Very friendly and transparent! Thank you!!! More

Kayli and John were awesome! They asked what Kind of Truck I wanted and said something similar to what ai am driving now. Boy did they find the truck for me! They asked what Kind of Truck I wanted and said something similar to what ai am driving now. Boy did they find the truck for me! More

I had a great experience with the purchase of a new truck. Bob worked his magic over the course of a few weeks to find and acquire a vehicle spec'd the way I wanted, while communicating through brief c truck. Bob worked his magic over the course of a few weeks to find and acquire a vehicle spec'd the way I wanted, while communicating through brief calls/texts/emails. I particularly appreciated the laid-back, pressure-free vibe throughout the whole process. When it's time to buy another Ford, I'll be coming back here. More

The best experience i've ever had in buying a vehicle. Straight forward with no hassles & no pressure. Straight forward with no hassles & no pressure. More

Raul and Charles did a great job…respected each other and us. Highly recommend them. Honeat and to the point. us. Highly recommend them. Honeat and to the point. More

I ordered a custom F-150 with Zach over the phone with ease. He kept timely communication on progress of the order and made the pickup process seamless and efficient. Charles provided a straightforward ex ease. He kept timely communication on progress of the order and made the pickup process seamless and efficient. Charles provided a straightforward experience with financing and warranty, clearly explaining all options and coverage. Additionally, Kevin did a thorough job describing all the F-150 features, ensuring the settings were personalized to my driving style and needs. Everyone I met at Truck City Ford was exceptionally friendly, making the entire vehicle purchasing process welcoming and accommodating. I would definitely return for future purchases. More

These are genuinely good people. Lily was my sales associate and Zach was the sales manager we dealt with. Some negotiation back and forth but feel like they were very fair overall o Lily was my sales associate and Zach was the sales manager we dealt with. Some negotiation back and forth but feel like they were very fair overall on an in demand vehicle. Good experience with finance and insurance (Charles). Warranty priced fairly with defined value prop vs product pushing. Would recommend over the other two ford dealerships in the Austin area. More

I've dealt with two different service coordinators Haily and Brett, since I left another dealership that wasn't so great. I can't say anything bad about the service, relationships and convenient location to and Brett, since I left another dealership that wasn't so great. I can't say anything bad about the service, relationships and convenient location to me. Friendly staff and reasonable service costs; THAT is what I'm NOT used to! Whether you are looking to buy or just service your vehicle, this is my favorite place to be. More

I built and ordered the truck myself and had Truck City order it October 2023.. I received the truck 7 months later. I financed trough Ford Credit and I felt that I should have received a better deal than order it October 2023.. I received the truck 7 months later. I financed trough Ford Credit and I felt that I should have received a better deal than what I got from Truck City Ford. I excepted the deal knowing about the strike and the truck being new. I picked up the truck May 24, 2024 without the center console vault that I ordered with the truck 8 months ago. Truck City Ford still cannot locate the vault. More

When I bought my truck I also bought a service plan. And then every time that I had something wrong they would say oh that's not covered. That's very frustrating. But Lief Johnson Ford Truck City replac And then every time that I had something wrong they would say oh that's not covered. That's very frustrating. But Lief Johnson Ford Truck City replaced my broken belly pan shroud even though they said it wasn't covered. At least something was finally covered! They are great ! More