Truck City Ford

The most professional team in the business. They made sure that all of our concerns were addressed and performed the work properly and in a timely manner. sure that all of our concerns were addressed and performed the work properly and in a timely manner. More

Mario & team are always very friendly and professional. Kept me updated on progress of work being performed on my vehicle. I can always count service department to deliver great customer service. Kept me updated on progress of work being performed on my vehicle. I can always count service department to deliver great customer service. More

Always a great experience when taking my trucks in to Truck City Ford for service. The staff is very friendly and professional. Even without an appointment, I rarely wait more than an hour for my servic Truck City Ford for service. The staff is very friendly and professional. Even without an appointment, I rarely wait more than an hour for my service to be completed. More

I can now say I found my dealership, I don’t have to worry about looking for good service, good quality work. Thank your or everything y’all do worry about looking for good service, good quality work. Thank your or everything y’all do More

Entire process was painless. Helpful sales team. Completed process online and finished everything with a short visit to the dealership. Salesman helped with some of the options before leaving the de Completed process online and finished everything with a short visit to the dealership. Salesman helped with some of the options before leaving the dealership More

Had a broken mirror, major safety issues. They did not treat us like a priority or even like we could afford the repair until we spoke with a supervisor. The supervisor got us in and fixed up. I wish th treat us like a priority or even like we could afford the repair until we spoke with a supervisor. The supervisor got us in and fixed up. I wish the front line cared as much about returning customers as upper management does. More

Michael Forman was my salesman. I called him to inquire about getting a new F150. I must have had a thousand questions. Michael got back to me within minutes or each of my texts and calls. He found exactly about getting a new F150. I must have had a thousand questions. Michael got back to me within minutes or each of my texts and calls. He found exactly what I was looking for and had all the paperwork ready at the dealership when I got there to sign. It was a painless experience and I would recommend Michael Forman and Truck City Ford 100 percent. More

What an amazing dealership!! From the moment I walked in I was greeted and treated like family. Mr. Jackson was patient, kind and very professional. He answered all of my questions and more. He even sat wit I was greeted and treated like family. Mr. Jackson was patient, kind and very professional. He answered all of my questions and more. He even sat with me in my new car, after the sale and made sure I understood the features of the car. I have told everyone if you’re buying a car you have to check this place out first!!! My best car buying experience ever!!! Thank you Truck City!! And needless to say I absolutely love my 2020 Ford Escape!! ❤️ More

They lied about the timeframe it would take to diagnose our repair it took over a week. We literally had to go up there and wait in the office to get the quote. Then the service manager, Mike Roger's, call our repair it took over a week. We literally had to go up there and wait in the office to get the quote. Then the service manager, Mike Roger's, called me to assure my repair would be done the next day because they had all the parts to do the repair. The next day a service rep called when my vehicle was supposed to be done and stated it would take 3 more days due to the fact they have to "catch up on work" before they could get to my vehicle. After asking the service manager about this issue he said it would take 2 more days because they didn't get the right parts. They never communicated any problems or issues they were having. They have had my truck for approximately 2 weeks now. I wouldn't and will not be using there service center again. More

My sales person was Eddie Haddad. I ordered my truck online and somehow Eddie was able to get it in a month early. He took care of almost everything, so that the purchasing experience was as stress free online and somehow Eddie was able to get it in a month early. He took care of almost everything, so that the purchasing experience was as stress free as possible. I gave 4 stars instead of 5 because I think maybe the whole process was pushed through a bit too quickly. For example, it would have been nice to spend about 10-15 more minutes in the truck with a sales person to go over more of the features with me. Since I hadn't bought a new car in over 10 years, there were a lot things about the truck I was not familiar with ( I know, it comes with a manual :). Overall though, it was a very good experience. Good Job Eddie ! More