Truck City Ford

Great customer service department Great experience after having a horrible one with another Ford dealership in San Marcos that didn't care about fixing my takata air bag issue. Mind yo Great experience after having a horrible one with another Ford dealership in San Marcos that didn't care about fixing my takata air bag issue. Mind you this recall can potentially shoot shrapnel so it should be treated as an urgent fix for people's safety. The bad dealership spent over a month not responding and saying they didn't have any record of parts or a request from me after several calls. After Ford headquarters helped me reach Truck City they were able to fix the issue within 4 days. 4 days!!!! The service department was great and very smooth. I'll keep these people in mind on my next car purchase. More

Great buying experience from test driving to working on the financing. Michael Forman is an excellent salesman and was pleasure working with him. Awesome dealership is also delivering vehicle to my home. the financing. Michael Forman is an excellent salesman and was pleasure working with him. Awesome dealership is also delivering vehicle to my home. More

Truck City Ford and especially Michael Forman provided the best I have ever received purchasing a truck. The 7 day returned worked for me. The original truck I purchased just was not a good fit for me so the best I have ever received purchasing a truck. The 7 day returned worked for me. The original truck I purchased just was not a good fit for me so I talked to Michael and he helped me figure out which one was....and then a day later I was driving it. What an experience. They did what they said they would and had me on the road. Thanks again Michael More

Truck City Ford and Robert Johnson are very fortunate to have a GM as caring and professional as Scott Robinson. Scott is an asset to the Leif Johnson family. This man took time to call and check on me and have a GM as caring and professional as Scott Robinson. Scott is an asset to the Leif Johnson family. This man took time to call and check on me and my wife and offered to bring us anything we needed during the China Virus shutdow.What a guy. Thanks Scott you are the Man. More

Eddie Hidad was our sales person, he worked hard to get everything set up and make it an easy buying experience. We just recently purchased our 4 vehicle from him and could not be happier! everything set up and make it an easy buying experience. We just recently purchased our 4 vehicle from him and could not be happier! More

Richard Miller did a wonderful job working out a deal for us on a 2014 Ford Edge. He was patient, polite, and hardworking. We appreciated his diligence in making things happen. us on a 2014 Ford Edge. He was patient, polite, and hardworking. We appreciated his diligence in making things happen. More

The "internet" price apparently doesn't include the aftermarket junk they have installed a priori. Approximately 10% additional. In my opinion It's a deceptive practice. I drove to Maxwell Ford and bo aftermarket junk they have installed a priori. Approximately 10% additional. In my opinion It's a deceptive practice. I drove to Maxwell Ford and bought the same truck hassle free. They even bested the lowball trade offer from Truck City by over $1000. Last year I bought a truck there and they dealt in good faith. I'll never buy another vehicle there. The smug finance manager made the whole experience stink. I wasted 2 hours driving there. More

F250 King Ranch Very professional and efficient. Made buying the truck a pleasurable experience. Would recommend to all customers shopping for a new vehicle. Also was Very professional and efficient. Made buying the truck a pleasurable experience. Would recommend to all customers shopping for a new vehicle. Also was very fair with my trade. More

Great Experience Having purchased several vehicles over the years, this was as good an experience as I’ve ever had. Really upfront, no b.s., great price. Our salespers Having purchased several vehicles over the years, this was as good an experience as I’ve ever had. Really upfront, no b.s., great price. Our salesperson Jeff did a great job working with us to satisfy all our requirements and questions. Everyone we met was very nice. Great inventory choices. Dealership was very neat and clean. Overall a great experience. More

Amazing and Honest Customer Service!! I went to trade in my car and I was concerned about my circumstances, but Monica Z made me feel at ease right away. She’s very courteous, honest, and I went to trade in my car and I was concerned about my circumstances, but Monica Z made me feel at ease right away. She’s very courteous, honest, and was able to arrange a deal that works for me with no restrictions. She took into account everything I needed or wanted in a vehicle and made it happen in barely any time at all. I’ve spent so much time before in dealerships trying to get a car and it taking all day. I was happy with the amount of time from arriving and getting my car assessed to me leaving with my new Ford in only a few hours. Talk about fast and efficient! I also learned a lot that I didn’t know before from all the other dealerships I have been to. They even told me things to watch out for in the future when looking for new cars! I will defiantly be back to see Monica when the time comes for another vehicle! Thank you, Monica! More