Truck City Ford

Best auto buying experience I have ever had! Just picked up a new Raptor. Eric Diaz and the team at Truck City are Rock Stars!! Best auto buying experience I have ever had. Worked out all the Just picked up a new Raptor. Eric Diaz and the team at Truck City are Rock Stars!! Best auto buying experience I have ever had. Worked out all the details over the phone, and Eric had the truck ready and waiting when I got there. So nice not to get the typical car dealer BS when trying to get a vehicle. Thanks Eric! More

Worth the drive from El Paso! First off, I am completing this review as a newly/satisfied customer of Leif Johnson's Truck City Ford. The standards and practices of doing business First off, I am completing this review as a newly/satisfied customer of Leif Johnson's Truck City Ford. The standards and practices of doing business far EXCEEDED my expectations. You will be impressed with their selection and upkeep of vehicles within their inventory. The 2016 F-150 I purchased fit my exact criteria so it was worth a 8-9 hour drive from El Paso. The PRICE was indeed right too! After all, this is what gets you to a dealership and entices you. Ask for Sales Rep Brandon Cronk who will be completely honest from the get go and will work with you all that he can. Again, the prices you see online or in person are GREAT so the hassle of haggling isn't really necessary. I got what I wanted and drove 8 hours for and began the process that Finance Manager Steve Clark handled. A mishap occurred at my bank during pre-approval and Steve jumped into action and got me financed out of town with FORD within minutes! Again, no added, hidden fees once you reach that process either! (Be advised, get the warranties offered for a vehicle) Thank you Truck City Ford for helping me get exactly what I wanted!! I will recommend you all to even the locals back home! More

Excelent Service As I was searching on line for a good quality used SUV I finally decided to buy from Lief Johnson Ford in Buda ,Tx because of the great selection and As I was searching on line for a good quality used SUV I finally decided to buy from Lief Johnson Ford in Buda ,Tx because of the great selection and reasonable prices. I went there and I was treated like I had never been treated before at other dealers. I was able to negociate a lower price with no hassle at all, they were very underastanding about what I could afford and got me what I wanted.I would highly recommend their dealership. More

Then New Guy Our sales person, Brandon C., met with us on his first day on the job. We were his first deal. When there was a question he did not know the answer Our sales person, Brandon C., met with us on his first day on the job. We were his first deal. When there was a question he did not know the answer to, others were quick to assist. Thank you Chris & Steve. The process was very smooth and we felt that we received a great deal. Only downfall was process took longer than we were hoping, but we were there on a holiday. More

What a great dealership! I'd like to give a huge ahout out to Jen Odem at Truck City Ford! From the moment I walked on the lot I was approached with a very open friendiness I'd like to give a huge ahout out to Jen Odem at Truck City Ford! From the moment I walked on the lot I was approached with a very open friendiness and humor that I really appreciated! She made the buying process ver painless and easy!! What a great person to have on the frontline! More

Slow Process Finally Led to a Truck! Our son totaled his truck on Easter morning when a group of deer caused him to veer off the road, run up an embankment, slam into a tree, and flip sev Our son totaled his truck on Easter morning when a group of deer caused him to veer off the road, run up an embankment, slam into a tree, and flip several times. He adored his truck. We spent weeks scouring the country for the perfect replacement truck, and finally found it with Truck City Ford. We live in Tuscaloosa, Alabama, so we were not sure how a long-distance purchase would work. Dennis Ortiz was the sales rep we dealt with most of the time. He was responsive to both emails and text messages, but slow to respond with the actual documents needed to process the sale. After 3 days of trying to get the required documentation that our credit union needed for the loan, I sent one final text and was told by Mr. Ortiz that "I was not the only customer he had to deal with." Wow. We just about walked away from the deal. However, we were finally placed with Jarad Darby, and he was fantastic! He took over the complicated process of a long-distance sale, and things finally clicked along quickly and smoothly. Our son flew into Austin from Birmingham, and Jarad made sure someone was there waiting to pick him up from the airport. Jarad quickly got our son set up in his new truck, and within two hours, he was headed east back to Alabama with his new truck. Jarad Darby was wonderful to work with, efficient, and willingly worked through some touch logistics to help our son secure his new dream truck! Thank you Mr. Darby!! More

Last minute guy I went into Truck City Ford under a lot of pressure to buy something I was not comfortable with at another dealership. I spoke with Ed and he made me I went into Truck City Ford under a lot of pressure to buy something I was not comfortable with at another dealership. I spoke with Ed and he made me feel comfortable right of the bat. He knew I was pressured for time and made it happen fast. Not only did I get a better deal but I got a newer truck with everything that I wanted. Thank you everyone down there for helping. Not just Ed because he helped me at first but the entire TEAM that jumped to making this deal happen. I will be referring a lot of people to this dealership. More

Price and customer service were 5 star plus! I found the truck online for the absolute best price around (by thousands) and set up an appointment with Eric Diaz to see the truck. When I got here I found the truck online for the absolute best price around (by thousands) and set up an appointment with Eric Diaz to see the truck. When I got here, he found me additional savings and made the transaction go as smooth as it possibly could have. I'll be back when it's time. More

Fast and Friendly Service! After doing some research into purchasing a used Honda Fit, I found that Truck City Ford had a 2013 in their used stock that fit my criteria. I called After doing some research into purchasing a used Honda Fit, I found that Truck City Ford had a 2013 in their used stock that fit my criteria. I called ahead to ask if it was still in their inventory before driving down from North Austin. Jarad was the sales person who I spoke with on the phone and in person when I went to check out the car. He was very friendly and knowledgeable in handling all of my questions and concerns. Everyone I interacted with was friendly and professional even in regard to correcting mistakes on paperwork and fixing minor issues with the vehicle (Low tread tire and windshield wiper motor). I would definitely recommend Truck City Ford and their used vehicles as a dealership because of their selection and awesome staff. More

Awesome Purchasing Experience! I had an very positive purchasing experience with my new Ford F-150 truck with Maria Garcia! Superb to work with, listened to my requirements, thorou I had an very positive purchasing experience with my new Ford F-150 truck with Maria Garcia! Superb to work with, listened to my requirements, thoroughly showed all of the different options and packages for consideration, and successfully found exactly what I was looking for on the same day. This experience was not only with her, but also with Scott Robinson, Wesley Staton, and Steve Jackson. I was very impressed with the support that I had with the staff of Truck City Ford. They were all wonderful. They even stayed late Friday to finalize my purchase. This was an awesome experience! Thanks very much! More