Truck City Ford

Wonderful My experience at truck city ford was very pleasant not only did i buy a truck my step son bought one today Jarad Darby salesman went above and beyond My experience at truck city ford was very pleasant not only did i buy a truck my step son bought one today Jarad Darby salesman went above and beyond thank you highly recommend truck city ford More

Excellent Customer Service After failing to get my brand new Edge Sport fixed at Maxwell Ford after taking it in twice and leaving it for a week each time I decided to take my After failing to get my brand new Edge Sport fixed at Maxwell Ford after taking it in twice and leaving it for a week each time I decided to take my Edge to Truck City. I spoke with Shawn when I dropped off the vehicle, who was very nice and took the time to listen to all that was wrong, he said he would have Mario call me as Mario was the one I had an appt. with. ( I had arrived early for appt. during lunch) Mario called to let me know that he was looking at the vehicle, and he kept me appraised the entire time of what had to be done and how long it would take. after being told by Maxwell that they had "emergency ordered" my parts which took over 2 months, and then my vehicle still wasn't fixed, I was VERY surprised when Truck City was able to get the parts for my vehicle next day!! Again, Mario kept me appraised as to what was being done to my vehicle. He even called me to let me know when my car was ready! When I picked up my vehicle Mario took the time to explain exactly what had been done. This is the customer service I have been looking for!!! TRUCK CITY FORD IS WHO I WILL TRUST with my vehicle from now on!! More

Exceptional Buying Experience Jarad and the team at Truck City Ford made my buying experience easy, convenient and a pleasure. The team was very professional, extremely courteous, Jarad and the team at Truck City Ford made my buying experience easy, convenient and a pleasure. The team was very professional, extremely courteous, and they are just plain good people. More

Great truck buying experience Saturday, 12-03-16 I went to look at trucks yesterday and Truck City Ford, and had a great experience. I worked with Will Goodwin, and would recommend him to anyone I kn I went to look at trucks yesterday and Truck City Ford, and had a great experience. I worked with Will Goodwin, and would recommend him to anyone I know looking to buy a vehicle. He is very laid back and casual, not pushy at all. I explained what I was looking for, what I could afford, and what I needed on my trade in. He got me everything I wanted, didn't try to hard sell me on anything but did explain some options I could have regarding extended warranties. I've been driving for about 40 years now, and have bought a lot of vehicles. This was the easiest, most pleasant vehicle purchase I have ever gone through. This was a great dealership, and our financial person, Yoanny Quintero was excellent to work the final paperwork with. I would recommend Will and Truck City Ford to anyone looking for a new or used vehicle. Fantastic person !! Thank you Will !! More

New Truck Required My reliable 2003 Ford Expedition with 251,000 Miles was at its breaking point and we knew we wanted a Truck. We called Truck City Ford in Buda and Er My reliable 2003 Ford Expedition with 251,000 Miles was at its breaking point and we knew we wanted a Truck. We called Truck City Ford in Buda and Eric had us an email within 30 minutes of calling listing out their inventory of trucks we might be interested in. His fast response and inventory available got us to the site the next day. Eric was quick to help us find what we needed and he and the team helped us replace my old reliable with a brand new Truck. Their responsiveness to us bot when we called, during the sale and after has been above and beyond. I appreciate when people put forth effort and Eric has done that the entire process. Thanks Eric!! More

Great Experience Could not have been happier with the team of Eddie Haddad, Wesley and the Dealership manger Scott. The gave me a solid trade in on my old truck and a Could not have been happier with the team of Eddie Haddad, Wesley and the Dealership manger Scott. The gave me a solid trade in on my old truck and a great deal on my new 2017 F350 DWR. I highly recommend them to anyone looking for a new vehicle. They are friendly, highly professional and fun to deal with. More

2002 Ford 150 Repairs might cost more than current value My 90 year old brother in law and I loved the old 2002 Ford 150 Truck with more than 100,000 miles on it(OUT OF WARRANTY); but had to acknowledge My 90 year old brother in law and I loved the old 2002 Ford 150 Truck with more than 100,000 miles on it(OUT OF WARRANTY); but had to acknowledge that - when it needed repairs - that the "repair cost prices were not fixed///out of warranty" and cut DEEPLY into Johnny's retirement "fixed income." In fact we knew that - if he had to just get the roof window fixed - (it was not broken but I had recently had an incident with my own FORD roof window---OUT OF WARRANTY---where I was told at another Ford Dealership in New Braunfels that it would cost $1,800 to fix it!)---I imagined that such a minor repair to the old 2002 Ford 150 Truck MIGHT cost more than Johnny could get on a trade-in value. We began timidly looking at new Trucks; encouraged by good news from Johnny's doctor that his health is very good. (Old Czech family genes are not OUT OF WARRANTY YET.) Eddie Haddad at Truck City is a professional who quickly cut through to the "deal." We told him what we wanted (to be able to fit a payment for a New Truck and insurance into Johnny's fixed monthly income) - in order to have a SAFE NEW TRUCK and limit the amount of REPAIRS OUT-OF- POCKET for Johnny who had a limited reserve (savings) for a "rainy day"---that hopefully may NEVER COME in his future! Eddie, Scott and EO worked with us diligently. Johnny is a retired Marine and the trio gave Johnny as many REBATES as they could! (I was so happy about this and Johnny IS SO PROUD!) Also, the Leif Johnson Ford Truck City sold us a 125,000 Mile Vehicle Service Contract (good anywhere in US and Canada) which is transferable if Johnny decides to sell the Truck! In addition, Eddie, Scott and EO sold us a 100,000 mile Maintenance Plan which pays for oil, filter changes, all those necessary expenses --- until 10/24/2024! On the day that Eddie and Scott explained ALL to us, I - not a trusting soul - just thought there was some "gimmick"---I know they were disappointed that I wanted time to check the Warranties out BEFORE WE BOUGHT THE NEW TRUCK. They gave me WARRANTY copies and released Johnny and me to compare with - for example - the Dodge Dealership and a Truck we had tested there. As a result, Johnny and I returned confidently to Leif Johnson Ford Truck City within about a week and bought the 2016 Ford 150. We are very pleased with our purchase! I recommend this Dealership to EVERYONE but especially women like me who like to be treated professionally and fairly and old Marines who need to update their TRUCKS to be SAFE on the Texas Hwys). Eddie, Scott and EO are GOOD LISTENERS, and seemed to have our best interests in mind. Sincerely, Debbie G. Asbury More

No frills or games dealer If you want to deal with down the earth people, this is the place. I just purchased an edge and I price it within 200 miles. They beat everybody to in If you want to deal with down the earth people, this is the place. I just purchased an edge and I price it within 200 miles. They beat everybody to include auto nation in Houston. They clearly explained all financial option never putting any pressure on me making a decision. It was relaxing walking in to a no frills dealer. Just some basic cubes. It gave me a relaxed feeling from the first moment. The staff from sales to finance were a pleasure to talk to. Yes I complimented a salesmen. Usually you can tell when a salesman is lying by once they open their mouth. I never felt that way at truck city. Awesome experience, and I will let everyone I know where I went. More

No games and honest I am a retired Marine 0-5 and dropped another dealer in southern Austin due to their attitude. This dealership is fantastic. Buy from them. I am a retired Marine 0-5 and dropped another dealer in southern Austin due to their attitude. This dealership is fantastic. Buy from them. More

New Truck We bought a new 5th wheel, and needed a truck upgrade. Wesley, Steve, and Eddie helped with our purchase. We were given an extremely fair trade on our We bought a new 5th wheel, and needed a truck upgrade. Wesley, Steve, and Eddie helped with our purchase. We were given an extremely fair trade on our old truck, and a great price on the new truck. They didn't play any games, and everything was straight forward. Great buying experience all around. More