Truck City Ford

Top Notch Crew These were a pleasure to work with. I will surely recommend this dealer to family and friends. I used to sell car's so I knew what to expect, very nic These were a pleasure to work with. I will surely recommend this dealer to family and friends. I used to sell car's so I knew what to expect, very nice people. More

Wonderful Customer Service I went here just to look and ended up buying. My sales man Dominic Galindo was of wonderful assistance. Dominic was very professional and knowledgea I went here just to look and ended up buying. My sales man Dominic Galindo was of wonderful assistance. Dominic was very professional and knowledgeable about the truck I was looking into he answered all my questions and made this experience great. I am very happy with my truck. If I ever decide to trade it in this is where I will go. Highly recommended. More

Terrible Service dept I went here to get a oil change today "saturday, november 28, 2015" I was the only vehicle in line waiting to get all my information taken to get a oi I went here to get a oil change today "saturday, november 28, 2015" I was the only vehicle in line waiting to get all my information taken to get a oil change at 8:10 am. I waited and waited no service advisor came out for 30 mins. The guy tells me they are all booked for the day AND I should show up and get in line 6 am. I been here multiple times. I understand saturdays are busy and can be booked up but me having to wait 30 mins know other vehicles in front of me for someone to come outside to say we are booked for the day is ridiculous. I usually try to stay local for stuff but this is one experience i will not take & I will not recommend this place to anyone again. I ended going to maxwell ford. The gentleman there actually could fit me in for a oil change at 9:30 and he told me they do appointments on saturdays unlike truck city ford. More

Lost a car, found a better deal. Lost my car in the flood on October 30th and was NOT looking forward to shopping for a car. A friend found a perfect car for me online so I made my i Lost my car in the flood on October 30th and was NOT looking forward to shopping for a car. A friend found a perfect car for me online so I made my initial contact by email. Met Heather, Got approved, Drove down, Bought an amazing car, Saved $100 per month and met the nicest people at Truck City Ford. Already sent a friend there to buy a car. Best experience EVER. Don't wait for your dream car. Go now!!! Carol More

Great car buying experience. This dealership and especially Eddie Haddad, made this experience almost painless. They made us feel at ease and comfortable. One of the best car buyi This dealership and especially Eddie Haddad, made this experience almost painless. They made us feel at ease and comfortable. One of the best car buying experiences. Thank you More

Wow! Fast and painless-a joy to work with! We got in touch with the team at Truck City--Chip Clester and Maria Garcia--after reviewing responses to our True Car searches for a specific vehicle. We got in touch with the team at Truck City--Chip Clester and Maria Garcia--after reviewing responses to our True Car searches for a specific vehicle. Chip was responsive, had the car we wanted, and worked hard to get our business with price, financing and service. Maria walked us through the process and helped us get to know our new car. After getting a loan rate from our credit union, Truck City was able to beat the rate, not just match it as we had hoped. Do business with these Chip and Maria--you will not regret it! More

Lief Johnson Truck City/Buda and Me Last week, i bought my fifth Ford pickup from Lief Johnson Truck City/Buda. And through the years, I have used their service dept. to maintain my tru Last week, i bought my fifth Ford pickup from Lief Johnson Truck City/Buda. And through the years, I have used their service dept. to maintain my trucks. Without question, this dealership is top quality in terms of personnel, service, and problem solving in the last decade-plus, in the few instances that one popped up. I am truly a satisfied customer and they will always be my choice for vehicle purchases. Mike Davis Austin More

Used car purchase!!! Overall good service, got the vehical that I wanted. I am happy with it and would use this dealership again. Ricardo was awesome and easy to work with Overall good service, got the vehical that I wanted. I am happy with it and would use this dealership again. Ricardo was awesome and easy to work with. More

Used car salesmen are not trained in filling out paperwork We purchased a used truck, paid cash and did all paperwork, etc and never received the plates. We called the salesman and were told he was just about We purchased a used truck, paid cash and did all paperwork, etc and never received the plates. We called the salesman and were told he was just about to call us, because he didn't get the truck inspected before we left the dealership - which is against the law! Since we live out of town, we had to take the truck to get the inspection and while on the phone with the salesman, fax proof of inspection to the salesman and he confirmed he received it. Two weeks later, still no plates. When we call salesman back, says he never received the proof of inspection, so we send it again. Wait a week, still no plates. Call salesman back and there is another paper we need to fill out for the title, but they would e-mail us with the link and we needed to go online to finish the registration process and then they can get us the plates in a few days. So, go online and fill in all info and it says it was sent to dealership. I then get a manager on the phone and let him know how unhappy I am about this and his salesman giving us the run around every time we call and that our paper plate is now expired by 8 days. He apologized and said that the state of Texas changed how titles were processed 2 weeks ago and they are having to go back and get customers to go online to finish their registrations - it's been 8 weeks since we bought the truck and the state didn't even have that process in place at that time, so someone messed up. He agreed and said he needs to train his salesman better because this shouldn't have happened, the salesmen do not understand, but he would expedite getting us the plates. I don't think I will hold my breath waiting for them to arrive. This dealership and lost my business forever and I would never recommend them to anyone. More

Not your average sales team. When you go, save yourself a headache and ask for John Lesly. I've never dealt with a more straightforward sales person. John, took the time to work When you go, save yourself a headache and ask for John Lesly. I've never dealt with a more straightforward sales person. John, took the time to work everything out in advance, so i didn't have to drive to the dealership until I needed my trade appraised. Even then, i had an idea what the transaction would look like depending on appraisal scenarios. He scheduled a time for me to sign everything, saving my saturday. More