Truck City Ford

Recent Service Had my brand new 2015 Mustang towed in due to a check engine light. Found to be a bad PCM relay. Berry and Mike in service were more than profession Had my brand new 2015 Mustang towed in due to a check engine light. Found to be a bad PCM relay. Berry and Mike in service were more than professional and the car was fixed in 24hrs. I would most definitely recommend Truck City for Service. And, I would definitely recommend Leif Johnson Ford for your new car purchase. More

The best experience I leased a 2015 f150 from truck city ford. It was by far the best experience I have had getting a new vehicle. It was the easiest as well. Most of the I leased a 2015 f150 from truck city ford. It was by far the best experience I have had getting a new vehicle. It was the easiest as well. Most of the communication was done thru email cause I live about 5 hours away. Chip Clester and John Lesly were great. They went above and beyond to make sure that I had all the info I needed to make a decision. If I had a question they replied immediately. They made me feel welcome and did not pressure me into anything which made for a delightful experience. They made me feel important and treated me like family not just another customer. Once I decided on the right F150 they gave me all the info and I decided to go with it. I drove in from about 5 hours away on my day off and they had everything ready for me. The truck was front and center for me to inspect and all the paperwork was printed and ready to go. I was in and out and back on the road in under an hour. It was easily the best experience I have ever had and will be recommending truck city ford to all my friends and family who need a new vehicle. Thank you again to Chip and John. More

Better Service for Repairs Elsewhere I took my truck to Truck City to diagnose an issue, they found nothing and charged me $115 for the non-diagnosis and $22 to top off the anti-freeze. I I took my truck to Truck City to diagnose an issue, they found nothing and charged me $115 for the non-diagnosis and $22 to top off the anti-freeze. I took the truck to Maxwell Ford, they found the problem, and fixed it for nothing bc it was covered under the warranty. I called Truck City afterwards and they stood behind their job and cost. Waste of my time and money. In the future I will be taking my truck to Maxwell Ford. More

Would not repeat buy, but was an ok experience The best part of the experience was interacting with the salesman John Lesly and the receptionist. They were pleasant and that was a nice change from The best part of the experience was interacting with the salesman John Lesly and the receptionist. They were pleasant and that was a nice change from my previous experiences from around the Austin metro-area as a female buyer. Besides that, it went downhill pretty quick. The thing that bothers me most is that it is mandatory that all vehicles purchased from Truck City Ford have Lo-Jack installed on them (or at least this is what I was told). When was I told this? I was signing the purchase paperwork when I FIRST heard of this. I had to ask, what was this additional charge on the paperwork. In all honesty, I probably would have purchased from a closer dealership if this was known to me ahead of time (because the prices were pretty similar within a 30 miles radius of my home). I really won't go into the other problems due to finance not correctly processing my paperwork, but 2 weeks later, things are finally getting sorted out. I brought pre-approval financing, and that must be an alien experience for the dealership. The experience was only better than average, and that was mostly due to having a decent salesperson who didn't patronize me. More

Best experience ever. I am 46 years old and this was by far the best car (truck) buying experience of my life. I am from San Antonio and Mike Colgan (finance manager) was e I am 46 years old and this was by far the best car (truck) buying experience of my life. I am from San Antonio and Mike Colgan (finance manager) was easy to work with via email, to include a good estimate on my trade in and providing an OTD price before I got there. I drove up expecting the usual car dealer dance and instead they verified the condition of my trade and the email estimate stuck. They assigned me to Ed (salesman) who was helpful and answered my questions.. There was no hard sell for any extras, I declined the warranty and was on my way in my new 2015 F-150 in a little over an hour. Thanks for a great experience, I will send anyone looking for a truck to you guys!! More

Positive New Car Buying Experience Truck City Ford made the new car buying experience as pleasant, simple and positive as possible. David A was a great salesman and I enjoyed working wi Truck City Ford made the new car buying experience as pleasant, simple and positive as possible. David A was a great salesman and I enjoyed working with him. The dealership went out of their way to work with me and I greatly appreciate their efforts. More

Extremely Competent! Brian Geary's knowledge of the product was exceptional! He was interested in what WE needed ....unlike another competitor. The Ford Ecoboost is a perf Brian Geary's knowledge of the product was exceptional! He was interested in what WE needed ....unlike another competitor. The Ford Ecoboost is a perfect fit. We never felt like we were getting the 'car sales pitch' or double talk ...which is why most people hate shopping for automobiles. Mike and Chip were very professional also. We are very grateful for Brian and his expertise. More

Hard working team I dealt with Chip and Brian G. They were very helpful and knowledgeable. The team worked furiously to find me what I was looking for. I tried several I dealt with Chip and Brian G. They were very helpful and knowledgeable. The team worked furiously to find me what I was looking for. I tried several dealerships and they took the cake. I was able to get the truck I wanted, but the interior didn't quite match up, but they made the deal right. Again the team was excellent to work with, paid great attention to what I was saying and very responsive. Anytime I had a question I shot a text over to Brian and he was right back with the answer, I must say it was a great experience. More

Perfect Most of my purchase was conducted over the Phone with Chip, then Eddie Haddad took over and the experience was the best I've had buying a new truck ye Most of my purchase was conducted over the Phone with Chip, then Eddie Haddad took over and the experience was the best I've had buying a new truck yet !!!! More

Fastest deal ever! I went to this dealership to look at a Ford Transit van that I had seen on their website. I inquired online, and Chip responded very quickly by email I went to this dealership to look at a Ford Transit van that I had seen on their website. I inquired online, and Chip responded very quickly by email and phone, offering a quote right up front! When I went to the store, Chip asked Eddie Haddad to help us, The van was already parked in front ready for a test drive. Eddie knows these vehicles, and was enjoyable to deal with.. From the time we walked in, until we left with the vehicle, only two hours had elapsed. I was amazed and VERY pleased. These guys are VERY easy to deal with, and the price was outstanding. Overall, I'd recommend this dealership to anyone. More