Truck City Ford

Eddie Haddad @ Truck City. Ask for him! I truly believe that Eddie Haddad at Truck City is a magician in the car sales industry. Eddie was the salesperson up for a client when I walked in. I truly believe that Eddie Haddad at Truck City is a magician in the car sales industry. Eddie was the salesperson up for a client when I walked in. He took the time to give me a number on my trade and then sit and just talk finance with me without ever bringing up a new vehicle. Our first conversation was strictly discovering if it made sense to trade or keep what I had. After about 20 minutes of talking finance, we exchanged business cards and agreed to reconnect the following week. In the mean time I did shop two other Ford dealers and was greeted with the typical sales pitch, including one dealer telling me that they would not give me a number on my trade unless I paid them a appraisal fee! The following week I reached out to Eddie, as we agreed, and began work in earnest on finding me the exact truck I was after. After searching high and low across Central Texas we found the perfect vehicle sitting right in front of us. After a test drive and a quick credit app, I left the dealership with the promise that they would call me to firm up the details. Two hours later I get a call from Eddie with the first offer. It was too high so back to the drawing board we went. Thirty minutes later came the second offer. Still too high. An hour later the third offer was put before we which hit every number I needed. Deal was done and we agreed to meet the following afternoon to finalize paperwork. Oh, I forgot to mention, Eddie did all of this ON HIS DAY OFF!! Talk about committed to customer service!! Fast forward to the next afternoon. Eddie stayed late to go over the bells and whistles of the new truck. Paperwork was completed in about an hour. It would have been less expect for a misspelling of my name. All and all, I have to say Eddie made the experience pleasant. I wouldn't hesitate to refer him to my friends or family! More

Great Experience! Eddie Haddad @ Truck City Ford is the man! My wife and I needed to move into a larger vehicle after having a baby, and he did everything in his power Eddie Haddad @ Truck City Ford is the man! My wife and I needed to move into a larger vehicle after having a baby, and he did everything in his power to make sure that it happened. We not only got what we were looking for, but also at the best price possible. I have worked with many car sales people in the past and he is by far the best I have come across. My wife and I didn't feel any sense of pressure from Eddie and he did his very best to walk us through the purchase in a professional manner. I believe that Eddie's interests truly align with the customer and their satisfaction. More

Overwhelmingly helpful! I went there on a whim because it was close to home and I wanted to check out the 2015s... but my intentions were getting down to Planet Ford for the I went there on a whim because it was close to home and I wanted to check out the 2015s... but my intentions were getting down to Planet Ford for the best deal...but...Eddie Haddad totally hooked me up with a gorgeous truck and gave me a smoking deal that planet ford couldn't touch! I LOVE FORD, despite my husband, and am the 'horse girl' who does the hauling and feed lugging and hay loading, so I will always be driving a truck! If i ever decide to get a new one again, I will only go back to Truck City in Buda! And I hope Eddie is still there, he worked miracles and took care of me BIG TIME! I was so impressed! More

Great Service Department! I brought my truck in for it's 10k service this morning. I scheduled an appointment and let my service adviser, Keith Anders, know that I will need t I brought my truck in for it's 10k service this morning. I scheduled an appointment and let my service adviser, Keith Anders, know that I will need to wait for the truck so that I could get to work. Keith said he would get the work done. The work was done quickly and correctly and I was on my way to work. I discussed with Keith the way I am using the truck and he made a note in the files to ensure that the service is adjusted to address my use of the truck. This was a great service visit. Highly recommend having your vehicle serviced at Truck City Ford. Ask for Keith! More

The right truck at the right price I had a great truck buying experience at Truck City Ford. David Arterburn found the truck I wanted and the price I needed. If you need a new truck or I had a great truck buying experience at Truck City Ford. David Arterburn found the truck I wanted and the price I needed. If you need a new truck or car go to Truck City Ford in Buda and ask for David A. He's the man! More

A Great Vehicle Buying Experience We had a great experience dealing with Truck City Ford. Even though they did not have the Explorer that we wanted on their lot, they went out of thei We had a great experience dealing with Truck City Ford. Even though they did not have the Explorer that we wanted on their lot, they went out of their way to get us the one that met our needs and within a very short period of time. Kudos to a great sales team that works really well together. This is the third vehicle we have bought from Truck City Ford. All our vehicle buying experiences with them have been great, but this last one has been the best of all. Thanks! More

Truck City Ford I purchased a new F150 from Eddie and Truck City Ford this weekend and was pleased with the experience. The entire team was friendly and Eddie was st I purchased a new F150 from Eddie and Truck City Ford this weekend and was pleased with the experience. The entire team was friendly and Eddie was straight-forward, honest, and accommodating. More

Brian Graham I just bought a nice used truck from Truck city and Brian Graham is the best!! He truly knows his stuff and made it so quick and easy to buy. This is I just bought a nice used truck from Truck city and Brian Graham is the best!! He truly knows his stuff and made it so quick and easy to buy. This is the second truck I have bought from Truck city and by far this was a great experience. When I get ready to step up and buy brand new, Brian Graham will be my salesman no doubt!! Thanks Brian--David Miller More

Overall great experience! I am very happy with my purchase! Got a very good deal on a loan, the customer service was excellent. All of my expectations were met and I am one hap I am very happy with my purchase! Got a very good deal on a loan, the customer service was excellent. All of my expectations were met and I am one happy customer! More

I STILL CAN'T BELIEVE IT!!!!!!!!!!!!!! Wow, what can I say! Frank Castro and company at Truck City Ford were awesome. I'm 54 years old and for the first time in my life I didn't have to set Wow, what can I say! Frank Castro and company at Truck City Ford were awesome. I'm 54 years old and for the first time in my life I didn't have to settle for second, third or fourth best in a vehicle. I have been looking on the internet for an Explorer at different dealership for weeks. They all looked nice. Told other Ford competitors I would be in Saturday to look at what they had. My wife had given me some names of other dealerships so, I looked them up. One of them was Truck City Ford. I searched their web site and lord and behold there it was, an XLT with a Sport model package! I said to myself that's the one ! So, even though I was scheduled to go to San Antonio and look, something told me to go to Truck City. When my wife and I got there they already had that Explorer parked out at front-nice! Everyone at Ford City was nice and polite. They asked us if we wanted anything while we waited for Frank who was with another customer, you know coke or water the usual. Frank introduced me to and I'm terrible with names and he had a low voice but it was either Ken or Ben, I'm sorry for not remembering but, he was so polite and was very attentive to our feelings, never making us feel we are bothering him or we weren't worthy of buying a vehicle. Anytime my wife or I started to speak he stop talking and listened to our needs. He never pushed anything on us, which I liked. We told them we could only afford a payment of $470.00 a month and they got it to $474.00 with a 4 year 100,000 mile warranty. Loan rate started at 7% and they dropped it to 5.49%. And my credit wasn't great-I was so amazed! Before this all happened I'd told them what do you have that's less expensive that I could settle for? They knew I wanted that truck and that's what they worked on getting me. They actually wanted me to be happy, again-wow! After all paper work was signed, they didn't let me leave until I felt comfortable driving it away. You see, this truck is loaded with features, I mean air-conditioning vents in the ceiling, come on, this is not a house? So way cool as the younger generation would say. It has a glass cockpit like an aircraft-cool beans! 7 seats, and the 2nd and 3rd row fold down so easy, a little old lady can do it her self. I could go on and on. Friends that have seen it were really impressed and I told them before you buy anywhere stop by Ford Truck City in Buda TX. Oh yes, I text the other dealer I wasn't coming in and they were snotty about it and I'll remember that and I've already told people about this. Anyways, Frank Castro and Company at Truck City Ford were awesome! I hope we can do business again, and Frank, if you leave that dealership, I want to know! Wow, I didn't have to settle! More