Truck City Ford

money wasted Called about service, spoke to Brandon and was told that he couldn't see if my truck had a "full synthetic" service plan with only the VIN even though Called about service, spoke to Brandon and was told that he couldn't see if my truck had a "full synthetic" service plan with only the VIN even though I had bought the plan from truck city and needed to take it in to find out for sure. Took my truck in for a 60k service and spoke to Keith. Low and behold, the info was right on the screen with the VIN alone. I have learned to read my paperwork before I leave this place cause I have not received the full synthetic in other periodic service. I paid alot of money for this service plan and hate getting ripped off by truck city. The first three services were done with "synthetic blend" not "full synthetic" and I only received a half xxx difference of their cost for the oil but not the full cost of my service. What a scam. My trust in this dealership for buying or servicing vehicles has gone down the drain. Lesson learned the costly way. Update; about a week after my initial service visit, the service manager was able to assist with all my service concerns. They were able to come up with a great plan to complete all sevices needed for my truck and provided a vehicle at no cost for me to commute during this time period. I'm Glad they were able to do this. My truck is currently running as if brand new. More

Eddie Haddad is Great. Love my new truck Just bought a new truck from Eddie. This is the fourth truck I have bought from him in 9 years. I drove all the way from Houston to buy a truck from Just bought a new truck from Eddie. This is the fourth truck I have bought from him in 9 years. I drove all the way from Houston to buy a truck from him because dealerships in Houston are uncooperative. He is friendly and honest. He will get you a good deal. More

Truck City Ford This is a great dealership to work with. I've never had a vehicle shopping/purchasing experience that was as easy and stress free as this one was. If This is a great dealership to work with. I've never had a vehicle shopping/purchasing experience that was as easy and stress free as this one was. If you are looking for a Ford (and you should be) in the Buda/Kyle areas stop by and check this place out. They only sell trucks so the staff is extremely knowledgeable on their product. My salesman (Eddie Haddad) was the best salesman I have ever worked with. He listened to what I was looking for in a truck and could afford, and he found a Truck that was perfect. Overall, this dealership has a great staff, and they sell a great product! Frank and Eddie make a great team! The entire staff made sure that I was taken care of! Thanks, -Marvin More

Service I brought my truck in for routine maintenance and to have some accessories installed. My service advisor was Keith Anders. Keith was very friendly a I brought my truck in for routine maintenance and to have some accessories installed. My service advisor was Keith Anders. Keith was very friendly and professional. The work was done correctly and on time. I highly recommend Truck City Ford. More

Hard Working Sales Staff I custom ordered a 2015 F-150 from Truck City. For some reason Ford experienced problems actually getting the truck from Michigan to Texas. The folks I custom ordered a 2015 F-150 from Truck City. For some reason Ford experienced problems actually getting the truck from Michigan to Texas. The folks at Truck City were great at finding out information and keeping me in the loop about what was going on with my order. When the truck arrived in San Antonio they went down and picked it up and brought it back so I would have it to drive sooner. If you need a new truck go see Eddie Haddad!! He'll treat you right! More

Another good experience I bought a used truck here about four years ago and was treated well and got a pretty good price. So when it was time to buy a newer used truck I ende I bought a used truck here about four years ago and was treated well and got a pretty good price. So when it was time to buy a newer used truck I ended up buying here again. I did look at another Ford dealer in Austin on the motor mile first...their truck (2010 F150 XLT 2WD) compared to the one I found and bought at Truck City Ford (2010 F150 Lariat 4WD)...no comparison. I got so much more truck for about $1000 more. Do the math, you can't beat that. More

Best experience ever Found a Honda Civic on their website that I wanted. Paul and everyone else went out of their way to get me the price and payments I wanted. They had Found a Honda Civic on their website that I wanted. Paul and everyone else went out of their way to get me the price and payments I wanted. They had my paperwork ready when I got there so I did not have to sit and wait. I have recommended Truck City to all of my family and friends, I will return to them the next time I need another vehicle. More

Bought a 2015 Expedition I worked with a salesperson, Jon Lesly, that responded to me after I had looked at vehicles on-line. Jon was excellent. He followed up in a timely a I worked with a salesperson, Jon Lesly, that responded to me after I had looked at vehicles on-line. Jon was excellent. He followed up in a timely and professional manner and we were able to work a deal for the exact Expedition I wanted. We negotiatd for a good price with a fair trade in value on my '05 Navigator. Truck City had to get the vehicle from a dealer in Katy, which they did at no cost to me. We put together all of the paperwork on line and I was in and out of the Dealership in an hour! More

More than a customer After being burned by many dealers in san antonio by bait and switch after bait and switch I decided to look outside the city for a vehicle and was lu After being burned by many dealers in san antonio by bait and switch after bait and switch I decided to look outside the city for a vehicle and was lucky enough to come across truck city ford. I found the mustang gt I was looking for. Was test driving it in under 15 minutes. No waiting for hours and dealing with a salesperson who knows nothing about the car you are looking at. They worked with me despite several setbacks and in under a week I was driving away with my ride. Will kept in contact and never made me feel like I was bothering him despite all the setbacks and never made me feel like he just wanted to close the sale and be rid of me. Will recommended them to my whole family and friends to look at when buying a vehicle. More

Excellent service! Customer service was excellent! Salesman Adam Perry was friendly, helpful and not pushy. He made buying a new truck a good experience! Great dealer Customer service was excellent! Salesman Adam Perry was friendly, helpful and not pushy. He made buying a new truck a good experience! Great dealership to work with. Thanks for your help! More