Truck City Ford

Best buying experience ever Online shopping led me to Truck City Ford, a dealer ship that is really close to my home. I dealt with Dave Arterburn on the purchase of a 2015 Escap Online shopping led me to Truck City Ford, a dealer ship that is really close to my home. I dealt with Dave Arterburn on the purchase of a 2015 Escape SE. I must say that this was the first time in my 80 years that I have NO buyers remorse in re a car purchase. We were very well treated and shown every courtesy. Great staff to deal with. More

New F250 XLT I would like to thank Jim Price and the Sale manger for their outstanding service, and for making this happen. This is a dealership that make dreams I would like to thank Jim Price and the Sale manger for their outstanding service, and for making this happen. This is a dealership that make dreams come true. Thank you once again Jim for going beyond the call of duty. More

Awesome and EASY experience That was easy. After searching high and low for the perfect truck and getting ready to compromise on what I wanted, I was getting ready to drive to T That was easy. After searching high and low for the perfect truck and getting ready to compromise on what I wanted, I was getting ready to drive to Tyler TX to pick up my new F150. I decided to search one more time locally and Leif Johnson Truck City Ford had just the truck I wanted on their website in an "in transit" status. I called to get more details and was paired with Adam Perry as my salesman. He inquired as to when the truck would be in and low and behold it had just arrived on the lot. I went out the next morning and Adam was kind enough to come in on his day off to meet me. He did the make-ready before I arrived and had the truck in pristine condition for our test drive. Adam was extremely knowledgeable of the truck and all it's options and took me for a great test drive. He has a route that takes you through some rough and curvy roads so you can get a true feel of the cars handling. We got back to the dealership and after a little haggling with the finance manager over my extended warranty, we inked the deal. I was in and out of the dealership driving away in my new truck in about 90 minutes! While the dealership may look a little outdated on the inside, the staff and their process is phenomenal. I'll be back! More

Great staff & great truck! This is a great dealership to work with. I've never had a vehicle shopping/purchasing experience that was as easy and stress free as this one was. If This is a great dealership to work with. I've never had a vehicle shopping/purchasing experience that was as easy and stress free as this one was. If you are looking for a Ford (and you should be) in the Austin or surrounding areas stop by and check this place out. They only sell trucks and SUV's so the staff is extremely knowledgeable on their product. Much more so than a full lineup where the staff need a broad knowledge of all products including cars and such. My salesman (Adam Perry) was the easiest car salesman I have ever worked with. He listened to my wants and needs and found a vehicle from another lot that was perfect. And, he had it delivered overnight so it would be there first thing in the morning when I got there. He was very honest through the entire process. Everybody has had experiences with "that" sales guy who fudges the facts and highlights the good while conveniently omitting the bad stuff. Adam did none of this. Also, not a huge deal, but this dealership had lower dealer/document fees than any other dealer I have seen. Overall, this dealership has a great staff, and they sell a great product! More

Shopped 15 dealerships, but only needed one. Adam Perry found me the best deal on my new F-150 XLT SuperCrew! I extensively shopped 15 different dealerships from Temple through San Antonio and f Adam Perry found me the best deal on my new F-150 XLT SuperCrew! I extensively shopped 15 different dealerships from Temple through San Antonio and found the best truck at the best price with Adam at Truck City Ford! I should have just come here first and saved myself a lot of time! Highly recommend! More

Bait and Switch Kept inquiring about fictitious 2013 Ford Fusion priced at 14,994 with 15k miles.I was told it was on the lot (this was Thurs) then later called and t Kept inquiring about fictitious 2013 Ford Fusion priced at 14,994 with 15k miles.I was told it was on the lot (this was Thurs) then later called and told it was sold. Called again on Sat to ask about another Fusion and was told the other one was still available. I said I would like to come in for test ride and all of a sudden it sold. Now the vehicle is still listed and available at Truck City Ford. Will never step foot in your store. More

New Escape Thank you for the great service in getting us in our new Escape. I am so grateful you went that extra mile to help me during a difficult time. Thank you for the great service in getting us in our new Escape. I am so grateful you went that extra mile to help me during a difficult time. More

great customer service I went in just to look and met a great salesman, he walked me through the process and I got the truck I have been wanting for a long time. I can hones I went in just to look and met a great salesman, he walked me through the process and I got the truck I have been wanting for a long time. I can honestly say that it was a great experience. Thank you Eddie Haddad More

Excellent customer services I went to the Truck City Dealer looking for an Acura MDX 2007. They gave me a good deal for my Highlander Hybrid and a good finance for the Acura. The I went to the Truck City Dealer looking for an Acura MDX 2007. They gave me a good deal for my Highlander Hybrid and a good finance for the Acura. The attention was awesome. When you get there ask for Paul, he will give you the best deal affordable to your budget. I will return in a near future for buy a Ford Raptor. More

Great Customer Service I hate buying a new car or truck, so this go round, I shopped on the internet. I found the very best price on a 2014 F150 XLT at Truck City Ford. Some I hate buying a new car or truck, so this go round, I shopped on the internet. I found the very best price on a 2014 F150 XLT at Truck City Ford. Someone promptly texted me about the truck, checked that it was available on the lot and set up an evening time to for me to test drive. I worked with Adam, who is the internet sales manager. He was extremely courteous, patient, and low key. No hard sell here. He explained that the beauty of internet sales is that the very best possible deal is posted. All I had to do was test drive and decide if I wanted the truck. This 2014 model was miles advanced from my 2005 F150, but I paid the same price! That's a great deal. In fact, the deal was so good, that I was able to upgrade to leather seats and get my bedliner blown in, too. Edmund's reviewed this year model and said the dashboard electronics were confusing. I thought they were pretty easy to figure out. The seats seem a little thinner than my '05, but I can't say they are less comfortable. Overall, the interior upgrades are very satisfactory. I also downgraded to a V6. I'm pleased with it's torque. It feels as punchy as my old V8, so I think it will do just fine for my needs. It's a nice ride! I'm still waiting to schedule my seat upgrade and bedliner, but so far the service has been very good. Adam even met me at my office to show me leather samples. The only flaw in my experience was a scratch on the front bumper of the truck. It looks like a worker didn't report his little accident when moving the truck. Adam responded immediately, and gave me no hassle about getting that touched up. Overall, I would recommend Truck City's internet sales department. It's a fast, no hassle way to get the truck you want, and the price was fantastic. I'll deduct a star because the truck was not detailed when I arrived to test drive it. I understand they don't want to put that work into a vehicle that might not get sold. However, had that been done, they would have caught the scratch on the front bumper before I bought it. (It was dark when I test drove and bought the truck, so I didn't see the damage until the next day.) If the service goes as well as the sale, then this is a good dealership that's worth the drive to Buda. More