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Truck City Ford

Buda, TX

Overview
Employees
Reviews
Vehicles
4.9
2,827 Reviews
We are conveniently located at 15301 Interstate Highway 35, Buda, TX 78610, just outside of Austin. If you're coming from Austin, take Interstate 35 South and then Exit 220. Turn left at the overpass, and then head north on Frontage for about a block, and we'll be waiting for you on your right! If you're visiting from San Marcos or New Braunfels, take Interstate 35 North and then Exit 220. After the traffic light, keep going straight on Frontage road until you see us on the right. For those around Bastrop, get onto TX-21 W to Niederwald. From there, continue on FM2001. Turn right on S IH 35 Frontage Road and we'll be to your right!
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15301 I-35

Buda, TX

78610

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Showing 2,827 reviews

September 12, 2023

Excellent customer service. Kept me updated on the status of my vehicle. Provided tips for making checkout easy since I have maintenance plan. More

by CLGRAY63
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Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Jordan
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Sep 15, 2023 -

Truck City Ford responded

You worked with on of our top Service Advisers i with Scott. He has a great amount of loyalty customers not only to the brand, but to the level of service he provides. He works cohesively with other teams to ensure quality service. We appreciate your feedback and the recommendation.

September 12, 2023

I was very satisfied with the service and the person who helped me.thank you. More

by ANAINDALE
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Daniel
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Sep 15, 2023 -

Truck City Ford responded

We appreciate your time to give us feedback, and your loyalty to the brand and Truck City Ford. We are here for any future work .

September 12, 2023

Excellent customer service from Daniel. Very patient, took his time to make sure we were happy, but still managed to get us out of dealership in no time. Definitely recommend!! More

by algtek21
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Daniel Rodriguez
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Sep 15, 2023 -

Truck City Ford responded

We appreciate your business, and congrats on your vehicle purchase. Daniel works hard to find the right vehicle to meet or exceed your expectations. He is the true professional with knowledge, patience,, and perfect customer service throughout the deal. Thanks for your business and the feedback.

September 11, 2023

As always, great communication and great service. Very happy to recommend Nate and Truck City. More

by MELROSEKP
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Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2023 -

Truck City Ford responded

Your time and your business are very important, and you have lots of choices for purchasing or servicing a vehicle. We are glad you chose Truck City Ford as your service dealer, and appreciate your loyalty to the brand and Truck City. Nate never disappoints and will work tirelessly to get the job done right.

September 11, 2023

2021 Ford F-600 box truck 30,000 mile service oil change, air filters, fluid checks More

by PAYMENTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard
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Sep 12, 2023 -

Truck City Ford responded

We appreciate your time and your business. Our service group is top rated, and will work hard to earn and keep your business. We look forward to the next opportunity to serve you.

September 08, 2023

Kind and professional. Knowledgeable about the truck I needed parts for and got me the correct parts More

by DARYL.BURRELL
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Jordan, Jonathan Henry, Tim King, Charity Miranda, Joe Vanek
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Sep 12, 2023 -

Truck City Ford responded

Daryl, thanks for the kind words and the feedback for Truck City ford. We will always work hard for your business, and keep you informed for updates. Our techs are very well trained with certifications for superior performance. You have lots of choice for service, and we are glad you are loyal to Truck City.

September 08, 2023

Great service, friendly staff, in and out without any hassles. Mario Fuentes always takes care of our needs. More

by WENDI_TREVINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
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Sep 12, 2023 -

Truck City Ford responded

Wendi, our goal at Truck City Service is provide superior customer service, timely transactions, and total transparency. Mario is a top performer,and is a top referral advisor. Thanks for your business and your time.

September 07, 2023

From the moment I walked in the staff was friendly,professional and genuine. They were very accomadting and ensure we had everything we needed. More

by Tammy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Krischke, Charles moradi
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Sep 07, 2023 -

Truck City Ford responded

Tammy, our teams are known for seamless integration between departments and taking care of the customer the right way. We appreciate your time and your feedback with your recent work at Truck City. Thanks for your business.

September 07, 2023

Richard was very helpful & kept me informed about my vehicle. Will definitely be using his as my advisor from now on! More

by DDPHILLIPS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Heuser
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September 07, 2023

Great experience! Had all my drive train fluids changed. My 2013 f-150 4x4 feels like new! More

by BUCKBASSKY
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Recommend Dealer
Yes
Employees Worked With
Robert Laughlin *****
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Sep 08, 2023 -

Truck City Ford responded

We sincerely appreciate your business at Truck City Ford, and sounds like the team was able to professionally get your work performed. Our team is one of the best in the region, and they work together like a well oiled machine. Thanks for the feedback and the rating.

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