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Truck City Ford

Buda, TX

Overview
Employees
Reviews
Vehicles
4.9
2,828 Reviews
We are conveniently located at 15301 Interstate Highway 35, Buda, TX 78610, just outside of Austin. If you're coming from Austin, take Interstate 35 South and then Exit 220. Turn left at the overpass, and then head north on Frontage for about a block, and we'll be waiting for you on your right! If you're visiting from San Marcos or New Braunfels, take Interstate 35 North and then Exit 220. After the traffic light, keep going straight on Frontage road until you see us on the right. For those around Bastrop, get onto TX-21 W to Niederwald. From there, continue on FM2001. Turn right on S IH 35 Frontage Road and we'll be to your right!
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15301 I-35

Buda, TX

78610

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Showing 2,828 reviews

August 20, 2023

We had been searching for a vehicle and had went to several dealerships before making our way to Truck City Ford in Buda. Our experiences at the other dealerships had us frustrated with the pushy sales More

by missychavez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Bruce
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Aug 21, 2023 -

Truck City Ford responded

Melissia, thanks for the great feedback on your recent interaction with Truck City ford. The team there is skilled and professional, and has the ability to field any questions or concerns. They listen to the customer so we can meet your needs, and offer additional serivces that may interest you. Your time is important, and thanks again.

August 19, 2023

Very helpful and friendly went over my options in the car when it was delivered More

by jsf091798
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddie Brown
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August 19, 2023

Another excellent buying experience at Truck City Ford. This was my fourth vehicle purchase since December with excellent customer service from all employees at each purchase. Jeremy, John Jones and Step More

by tulexplr
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anita Trevino, Jeremy Harper, John Jones, Stephen Polasek
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August 19, 2023

Thank you for answering all my questions! Waiting room was clean and comfortable. Until next time… More

by LYMAIN52
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Jordan
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August 19, 2023

Sarah Pope was great,! Sarah communicated before I expected all was exactly as she advised. More

by STRU68
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Silva
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August 19, 2023

The dealership staff were friendly and service provided was punctual. Thank you, I’ll see you for my next oil change. Mr Harden More

by DREWHARD43
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charity Miranda
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Aug 21, 2023 -

Truck City Ford responded

Service customers are a high priorty at the dealership, and we will work hard to ensure we get the work done right the first time to avoid more trips or expense. the team can field your quesitons or concerns, and we look forward to your next visit.

August 18, 2023

Just bought my second truck from them. Excellent customer service in the sales experience and the service department. I would not think of shopping anywhere else. Hard to find great dea More

by markmellison1
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Polasek
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Aug 18, 2023 -

Truck City Ford responded

We are delighted to have gained your loyalty to the brand and to Truck City Ford. The team is working constantly to provide excellent customer service every time. Our service team is among the best in the area. We appreciate your loyalty and your feedback.

August 18, 2023

This is the ninth car I have purchased from this dealership. As usual it was great and easy experience. More

by KIABOY77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Harper, John Jones, Stephen Polasek
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Aug 18, 2023 -

Truck City Ford responded

Your loyalty speaks volumes for your confidence and support for Truck City Ford. the team will always work hard to earn and keep your business. We will keep checking our processes to ensure we have a quality deal with the right vehicle and the right deal for our customer. Thanks for your loyalty and rating

August 18, 2023

They did a great job. I dropped off my vehicle and someone drove me home while they worked on it. It was repaired quickly and under warranty. My Service Advisor was Ric More

by MWELCH2
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Heuser
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August 18, 2023

Other than wishing I could turn off the tv sets in the waiting area, I’ve got no critical comments to make — More

by MJOHNSTON6
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
A. N. Other
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