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Truck City Ford

Buda, TX

Overview
Employees
Reviews
Vehicles
4.9
2,828 Reviews
We are conveniently located at 15301 Interstate Highway 35, Buda, TX 78610, just outside of Austin. If you're coming from Austin, take Interstate 35 South and then Exit 220. Turn left at the overpass, and then head north on Frontage for about a block, and we'll be waiting for you on your right! If you're visiting from San Marcos or New Braunfels, take Interstate 35 North and then Exit 220. After the traffic light, keep going straight on Frontage road until you see us on the right. For those around Bastrop, get onto TX-21 W to Niederwald. From there, continue on FM2001. Turn right on S IH 35 Frontage Road and we'll be to your right!
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15301 I-35

Buda, TX

78610

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Showing 2,828 reviews

August 15, 2023

Quality service and Nate was very knowledgeable and kept me updated on my service process. More

by SOWENS045
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2023 -

Truck City Ford responded

Nate does a terrific job and will always work to make sure things are done right and on time. Our dealings are simple and transparent for the customer. Thanks for your time and your business.

August 15, 2023

Best car buying experience ever! Andy was great and we will definitely return and recommend the dealership. More

by rahogue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2023 -

Truck City Ford responded

Thanks for taking your time to write some feedback for the team. Sales works hand in hand with all the other departments dedicated to excellent customer service. Purchasing a vehicle is an expensive task so we appreciate your business. Thanks for the rating.

August 15, 2023

What a great experience! The communication was amazing, the personnel that I dealt with were experienced and knowledgeable, the service was quick and the prices were reasona More

by SEPONDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noe Avila, Charley
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Aug 15, 2023 -

Truck City Ford responded

Your review speaks volumes about our service group and the work they provide to the public. We are reputable and determined to provide great customer service to everyone. We appreciate your time, your business, and the chance to serve you again in the future.

August 15, 2023

Daniel was very good in analysis of the problem and giving options. I purchased a new car, but did not consider FORD as this would have been the 4th transmission in my 2014 Fusion Hybrid. More

by TOM4907
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 17, 2023 -

Truck City Ford responded

We appreciate your business, and are glad you found a vehicle that meets your needs and expectations. Thanks for the rating.

August 15, 2023

Easy to work with very quickly took care of my issue and got me back on the road More

by Texasterminators64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Jordan, Jospeh Hart, Jonathan Henry, Tim King, Charity Miranda, Joe Vanek
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Aug 15, 2023 -

Truck City Ford responded

The goal of our team in the Service Center is to provide excellent service the right way the first time. The center is among the best in the area, and we value your business. Thanks for the rating.

August 14, 2023

I recently purchased a 2023 F-150 King Ranch with a 3. 5 Liter Echo Boost Engine. It was great working with the personnel at Truck City Ford and Daniel really did a great job, along with several other emp More

by Roger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anita in Finance, Daniel Rodriguez
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Aug 15, 2023 -

Truck City Ford responded

Roger, thanks for taking your time to write a review and leave us feedback for your recent Truck City Ford. You will love our new F-150 King Ranch as they are highly sought after in today's market. Daniel is working hard to earn and keep your business, and we want to provide the best possible customer experience. We appreciate your business, and your time.

August 14, 2023

Travis Guerrero was fantastic to work with. Very professional, answered all my questions and was prompt in responding to my concerns. I highly recommend him and your service department. More

by JRSIEMERING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Guerrero
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Aug 15, 2023 -

Truck City Ford responded

Thanks for being a great customer. Your time and your business are important, and we will continue to do the best to keep your business. Travis is a great Service Advisor, and will go the extra mile to ensure all work is done accurately and timely. We appreciate your business.

August 14, 2023

They have great service, no problem with communication, the repair was done quick ,and drives like a dream now More

by JOVANMIRELES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Laughlin
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Aug 15, 2023 -

Truck City Ford responded

Roger, thanks for taking your time to write a review and leave us feedback for your recent Truck City Ford. You will love our new F-150 King Ranch as they are highly sought after in today's market. Robert is working hard to earn and keep your business, and we want to provide the best possible customer experience. We appreciate your business, and your time.

August 14, 2023

The dealership allowed me to drop off my diesel for a service without an appointment. They then took a week to get my truck done and I had no word from my service advisor. Second time I’ve had a tire r More

by SCOTTK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Jordan
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Aug 15, 2023 -

Truck City Ford responded

We are always happy to work customers in when the spots are available. Your time is important and your schedule is full for most customers. Thanks for trusting us to do your work, and we will keep working to continue to earn your business.

August 14, 2023

Excellant people to do business with. I would reccomend trying out for your next new or used vehicle. More

by RAYMAN172
Recommend Dealer
Yes
Employees Worked With
Oscar, John Jones
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Aug 15, 2023 -

Truck City Ford responded

Thanks for the recommendation, and we will work hard for new customers so we don't let you or them down. Our goal is prompt and professional service with excellent customer service. thanks for the rating.

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