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Truck City Ford

Buda, TX

Overview
Employees
Reviews
Vehicles
4.9
2,836 Reviews
We are conveniently located at 15301 Interstate Highway 35, Buda, TX 78610, just outside of Austin. If you're coming from Austin, take Interstate 35 South and then Exit 220. Turn left at the overpass, and then head north on Frontage for about a block, and we'll be waiting for you on your right! If you're visiting from San Marcos or New Braunfels, take Interstate 35 North and then Exit 220. After the traffic light, keep going straight on Frontage road until you see us on the right. For those around Bastrop, get onto TX-21 W to Niederwald. From there, continue on FM2001. Turn right on S IH 35 Frontage Road and we'll be to your right!
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15301 I-35

Buda, TX

78610

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Showing 2,836 reviews

August 09, 2023

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by KIRKAMODAV
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
X x
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Aug 11, 2023 -

Truck City Ford responded

Thanks for your business and the feedback.

August 09, 2023

The very best staff and people! I could not ask for better treatment! Highly recommend. Valet services was a huge plus. More

by filley7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Pope, Charlie
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Aug 11, 2023 -

Truck City Ford responded

Your recommendation means a great deal to the dealership, and we will continue working hard to keep your business. We are among the best in the state, and are always looking for new ways to satisfy the customers. Thanks for the recommendation.

August 09, 2023

Scott Jordan and Robert Laughlin were great to work with. Got my transmission taken care of. More

by CROBIL75
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Robert Laughlin, Scott Jordan
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Aug 11, 2023 -

Truck City Ford responded

Your business is very important to us, and thanks for the feedback. We are delighted to have the opportunity to work for you, and look forward to another opporunity in the future.

August 08, 2023

Able to get me in at last minute. Oil changed and a point check completed as per invoice. Time to complete was good at 1.25hrs. Truck running and AC cooled upon return. Staff f More

by GRAMMIE-ANGIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t recall her name
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Aug 11, 2023 -

Truck City Ford responded

Your time and your business are very important to us, and we appreciate your business. We do appreciate your feedback, and we use it to monitor and check our processes. Thanks for your business and the rating.

August 08, 2023

other than taking a long time to get the part, the mobile service was very responsive More

by DAN@EMFLAG.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service manager
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Aug 11, 2023 -

Truck City Ford responded

We appreciate the opportunity to service you with our Mobile team. This is a new concept, and we are working hard to perfect it. Some parts are delayed due to manufacturing back-up or shipping erros, and please accept our apology for the inconvenience. We appreciate your feedback and the rating.

Aug 11, 2023 -

Truck City Ford responded

You will never have to look far for Travis as he is always on top of his business and keeping the customer informed.

August 08, 2023

Travis was great to work with. The shuttle was fast, convenient and dependable. I appreciated the communication. More

by NANCYCARROL1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Guerrero
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Aug 11, 2023 -

Truck City Ford responded

You will never have to look far for Travis as he is always on top of his business and keeping the customer informed.

August 07, 2023

Great customer service and quick results. Very clean and made me comfortable in waiting area. Thank You More

by DYVETTES71
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Harper, Scott Jordan, Monica Kinas, Jospeh Hart, Jonathan Henry, Tim King, Charity Miranda, Joe Vanek
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Aug 11, 2023 -

Truck City Ford responded

We appreciate your business, and your time. The service group works hard to keep your business, and does the work right the first time to avoid additional trips and time. Thanks for your feedback and your rating.

August 07, 2023

My service advisor, Scott, was very professional, courteous and personable. I look forward to having the dealership handle all of my service needs related to my motorhome! More

by TexasGrad83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Jordan
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Aug 11, 2023 -

Truck City Ford responded

Scott does a super job, keeps his customers informed of progress, and ensures the work is done right on the first visit. He is dedicated and highly requested daily. we appreciate your loyalty, and thanks for your review.

August 07, 2023

Staff is always friendly. Haven’t had any issues in the past almost five year using this service department. More

by Gracie L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
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Aug 11, 2023 -

Truck City Ford responded

We appreciate your time to write us feedback, and your continued business. Loyalty means a great deal in the auto industry, and we are proud to be your dealership for service. Thanks for your business and your rating.

August 06, 2023

La mejor experiencia en la compra de un vehículo. Bob Salinas es excelente, me mantuvo informado en todo momento en la espera del vehículo que ordené. Excelente equipo de trabajo, los recomiendo! More

by jaime rullan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2023 -

Truck City Ford responded

The best experience in buying a vehicle. Bob Salinas is excellent, he kept me informed at all times while waiting for the vehicle I ordered. Excellent work team, I recommend them!

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