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Truck City Ford

Buda, TX

Overview
Employees
Reviews
Vehicles
4.9
2,828 Reviews
We are conveniently located at 15301 Interstate Highway 35, Buda, TX 78610, just outside of Austin. If you're coming from Austin, take Interstate 35 South and then Exit 220. Turn left at the overpass, and then head north on Frontage for about a block, and we'll be waiting for you on your right! If you're visiting from San Marcos or New Braunfels, take Interstate 35 North and then Exit 220. After the traffic light, keep going straight on Frontage road until you see us on the right. For those around Bastrop, get onto TX-21 W to Niederwald. From there, continue on FM2001. Turn right on S IH 35 Frontage Road and we'll be to your right!
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15301 I-35

Buda, TX

78610

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Showing 2,828 reviews

July 29, 2023

In the past service at Truck City was not what it used to be so I switched to Maxwell Ford for 3 service visits. They are very welcoming, coming out to your vehicle to begin your service visit,calling you by More

by DOLLYMOMMA.LISA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember but I thought it was Richard.
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July 28, 2023

My service guy Travis is great! Keeps me up to date on what's going on, no complaints. More

by JMELTON3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Guerrero
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Jul 28, 2023 -

Truck City Ford responded

Travis does an exceptional job, and is requested often by customers. He is well informed on details, and ensures the work is done right the first time. Your business is important to the dealership, and thanks for the five star rating.

July 28, 2023

Our service advisor was exceptional. She kept us informed. Unfortunately I cannot recall her name. If you look up the records, I would love her to get credit for this review. She was ver More

by LINC77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Toloza
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Jul 28, 2023 -

Truck City Ford responded

Linc, Brianna works like a super woman for all her customers, and ensure they are informed and taken care of by the staff. We do appreciate your business and the rating. We use reviews as a check and balance against our processes to create the best possible customer experience.

July 28, 2023

Very professional and prompt crew. It was an excellent experience buying from Leif Johnson Ford. More

by GARZAJ298
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Harper, Daniel Rodriguez
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Jul 31, 2023 -

Truck City Ford responded

Thanks for letting us know we met your expectations on your recent experience with Truck City. The team works hard to earn your business, and we are as close as a phone call for any future work.

Jul 31, 2023 -

GARZAJ298 responded

I would like to add a grateful thanks to Adrian in the Repair customer service section who made it a very pleasant experience on my last visit. He made things easy to explain and kept me updated. Class act in my book.

July 28, 2023

very down to earth people and I would go back to buy a car if i needed to, great staff and very professional More

by NORMAN.DAWKINS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebekah Hooker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : master sale manager, John Jones, Jason Harper, Eddie Haddad, Freddie Brown, Ani Kaulbars, Brian Garcia, Lina Hidrogo
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Jul 31, 2023 -

Truck City Ford responded

We appreciate your business, your time and your feedback on your sales experience at Truck City Ford. The team will work hard to earn your busines , and assist with any future work requirements you may have. We are working to change the perception of the Auto Industry every day, and thanks for being part of that experience.

July 27, 2023

Fast reliable courteous with these people you get service with a smile thank you and God bless you all. More

by JRHERN47
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noe
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Jul 28, 2023 -

Truck City Ford responded

The team at Truck City works well and will continue to do so to keep your business. They work in tandem with other departments and get the job done right the first time. We appreciate your business and your loyalty.

July 26, 2023

They did a wonderful thorough job selling us one used vehicle and one new vehicle. My husbands Ram truck had an issue the next day with the lifting mechanisms. They were happy for us to bring the used More

by glorie georg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar salesman
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Jul 26, 2023 -

Truck City Ford responded

Thanks for your business, and the feedback. Sounds like we hit the mark on the head for both vehicles. Bob Salinas and Oscar will work hard to correct any issues for you, and the sales team will work if any issues arise for the new vehicle. We are grateful for your two purchases, and the feedback helps us understand customer needs and issues. We appreciate the rating.

July 26, 2023

Great and attentive work was done by the entire staff and team at truck city More

by SUAREZLOUREN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar, Jeff
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Jul 27, 2023 -

Truck City Ford responded

Your review speaks to the professional work done by Oscar and Jeff. Our entire dealership is dedicated to changing the public perception of the Auto Industry. We embrace change to become admired for unyielding ethicla business practices. Thanks for the rating.

July 26, 2023

Fantastic, professional and expedient service worthy of my future business. Can’t thank y’all enough. More

by JVAIS06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Heuser
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Jul 27, 2023 -

Truck City Ford responded

Our team works hard to earn and keep your business. The entire team is dedicated to doing the right work the first time to avoid return trips and costs. We appreciate the feedback on your recent trip, and thanks for the rating.

July 26, 2023

Robert Laughlin was awesome. Called and asked if I could drop off for works package, cabin filter and air filter. Showed up dropped off and was texted few hours later when it was More

by BRADSMASSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Laughlin
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Jul 27, 2023 -

Truck City Ford responded

Robert does a terrific job as a Service Advisor. He keeps the customer in the loop, up to date on all details, and will work to keep your business. We appreciate your time and look forward to the next opportunity to serve you.

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