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Truck City Ford

Buda, TX

Overview
Employees
Reviews
Vehicles
4.9
2,827 Reviews
We are conveniently located at 15301 Interstate Highway 35, Buda, TX 78610, just outside of Austin. If you're coming from Austin, take Interstate 35 South and then Exit 220. Turn left at the overpass, and then head north on Frontage for about a block, and we'll be waiting for you on your right! If you're visiting from San Marcos or New Braunfels, take Interstate 35 North and then Exit 220. After the traffic light, keep going straight on Frontage road until you see us on the right. For those around Bastrop, get onto TX-21 W to Niederwald. From there, continue on FM2001. Turn right on S IH 35 Frontage Road and we'll be to your right!
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15301 I-35

Buda, TX

78610

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Showing 2,827 reviews

July 17, 2023

Easy and simple, the staff was professional and very helpful. Got everything done in a timely manner More

by SETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel
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Jul 17, 2023 -

Truck City Ford responded

Daniel is a seasoned service advisor, and will work hard for the customer.; We pride the team on being professional at all times, keeping the customer informed and the transaction is simple and transparent. We appreciate your business, and thanks for the rating.

July 16, 2023

Unas personas muy comunicadores y excelente para ayudarte a escoger tu vehículo y vender también los recomiendo More

by CARRIZOOSWALDO54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Jones, Stephen Polasek
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July 15, 2023

Truck City is awesome! The service department always takes care of my car in a timely manner, and the staff is kind and knowledgeable. More

by STACEYMAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Jordan
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Jul 17, 2023 -

Truck City Ford responded

Our service group is among the best in the state,and takes great pride in doing the work right the first time. The team will keep you updated, and in the loop along the way. Thanks for your business and the rating. Scott is a top advisor and is requiested daily by repeat customers.

July 14, 2023

I thought Adrian, Jeff, and Charles did a great job. I was very pleased with the experience. More

by CUTKOV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian, Charles, and Jeff., Jeremy Harper
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Jul 17, 2023 -

Truck City Ford responded

We appreciate your business, and you worked with some top performers. The team is transparent, and can easily move between departments when necessary to get the work done right the first time. We appreciate your business, and look forward to an opportunity to serve you again.

July 14, 2023

Mario Fuentes did a great job (as always) getting me in and out for an oil change quickly and professionally! More

by RYANHAAS2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
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Jul 17, 2023 -

Truck City Ford responded

Our service group is among the best in the state,and takes great pride in doing the work right the first time. The team will keep you updated, and in the loop along the way. Thanks for your business and the rating. Mario is a top advisor and is requested daily by repeat customers.

July 13, 2023

my service tech is not listed. His name is Richard. please add him. outstanding as always More

by DTATX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard H
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Jul 13, 2023 -

Truck City Ford responded

We will continue to work hard to earn and keep your business. Our policies allow flexibility for the techs to ensure we are providing the finest work and superior customer experience. Richard does a great job, and we appreciate the feedback.

July 13, 2023

Best Ford Service Department I’ve ever encountered. Mike Rodgers and his crew are simply the best. I will keep coming back and tell everyone about Truck City Ford. More

by SCOJO49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Jordan
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Jul 17, 2023 -

Truck City Ford responded

We pride outselves on being one of the top service groups in the state, and work hard to prove that to our customers. Mike runs a tight ship, and the team is interwoven as needed between departments if needed. We appreciate the recommendation, and thanks for your rating.

July 12, 2023

I had very bad experience at another dealer and contacted Ford about the problem ! Ford rep. arranged service with Truck City Ford and I could not belive how much better things went .That was about two years More

by NAYLORW4502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie
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Jul 13, 2023 -

Truck City Ford responded

We appreciate the recommendation and your loyalty. Truck City Service Group is among the best in the state, and the team works hard to make things right the first time. We use reviews to fine tune our processes, and ensure we are providing excellend customer experience. Thanks again.

July 12, 2023

Good service. Personable peeps. Customer service are comfy and close to restrooms and liquid refreshments More

by BURTON.KEVIN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Henry
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Jul 13, 2023 -

Truck City Ford responded

Your feedback ensure wer are doing the right things for our customers. We are a top rated shop, and work hard to keep our reputation solid with exemplary customer service. We appreciate your time, your business, and your rating.

July 12, 2023

Excellent contact. Updated me on time without delay. Repair seems to be operating properly..My advisor was very friendly and competent. More

by LINC77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailee not sure the last name . New to truck city
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Jul 13, 2023 -

Truck City Ford responded

We will keep working hard to continue to earn your business, and not disappoint in any way. Our team is widely recognized as one of the best shops in the area, and we use reviews to monitor our processes and make adjustments where needed. We are here for any future work you may need!

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