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Truck City Ford

Buda, TX

Overview
Employees
Reviews
Vehicles
4.9
2,827 Reviews
We are conveniently located at 15301 Interstate Highway 35, Buda, TX 78610, just outside of Austin. If you're coming from Austin, take Interstate 35 South and then Exit 220. Turn left at the overpass, and then head north on Frontage for about a block, and we'll be waiting for you on your right! If you're visiting from San Marcos or New Braunfels, take Interstate 35 North and then Exit 220. After the traffic light, keep going straight on Frontage road until you see us on the right. For those around Bastrop, get onto TX-21 W to Niederwald. From there, continue on FM2001. Turn right on S IH 35 Frontage Road and we'll be to your right!
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15301 I-35

Buda, TX

78610

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Showing 2,827 reviews

July 11, 2023

With an appointment, my minor repair was taken care of within 40 minutes. Robert was prompt in letting my know what was done and that the vehicle was ready! Great experience! More

by LJOY7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Laughlin
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Jul 11, 2023 -

Truck City Ford responded

What a great review, and we appreciate the feedback. We look at each review seriously, and take the words to heart to make any improvements to implement. Robert works hard for his customers, and will never sidestep any processes which might end in a unhappy customer. Your business is important, and we say thanks sincerely.

July 11, 2023

Great service I made and appointment and was in and out quickly . Daniel was great , Truck city is where I have all my truck maintenance completed . More

by MWEST2604
Recommend Dealer
Yes
Employees Worked With
Daniel. Service
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Jul 12, 2023 -

Truck City Ford responded

Our service group is among the best in the area, and is highly sought after. Daniel is a great Advisor, and offers communicatio, is professional, and hits all the bells and whistles. We look forward to an opportunity in the future to service you again. Thanks for the review and your rating.

July 11, 2023

Everybody that we met was professional and friendly. They answered all my questions and were understanding of me needing time to think things over before making a purchase. More

by Missalyss29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Bruce
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Jul 12, 2023 -

Truck City Ford responded

Purchasing a vehicle is expensive and time consuming so you should feel comfortable taking the time needed. Adrian will continue to work with you as needed, and we appreciate your business. Thanks for the rating and the review.

July 11, 2023

Thank you Ford, for the great customer service. Technicians usually check my vehicle thoroughly and advise of whatever is needed to be replace. More

by YAZMIN
Recommend Dealer
Yes
Employees Worked With
Sarah Pope
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Jul 12, 2023 -

Truck City Ford responded

We are proud to have provided great service to you, and appreciate your business. Our techs pride themselves on doing the job right the first time to avoid return trips that are not necessary. Thanks for your business.

July 11, 2023

Brought my F150 in for front brake replacement. Got the job done but it took 6 hrs due to a problem with the only tech working on the brake jobs was busy. so I was told. More

by JACKBRUNNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2023 -

Truck City Ford responded

Thanks for your review, and we use them to be sure we are doing all the right things to enhance our customer experience. I do apologize for the lengthy time to get your brakes done, and assure you that is a rare occurence. Please accept our apology, and we look forward to a chance to improve our performance..

Jul 13, 2023 -

Truck City Ford responded

Message started in error.

July 10, 2023

Great and fast service. Scott kept me informed of my vehicle's status. Oil change was completed quickly. More

by SCHULTZMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Jordan
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Jul 11, 2023 -

Truck City Ford responded

What else could be said about Scott Jordan? He is a consumate professional, works diligently for your, and ensure timely accurate work on your vehicles. We appreciate your business, and will cointinue to work hard to retain it.

July 10, 2023

Excellent and experiences service tech. Thanks you Richard for taking care of us. My truck was ready to go when I arrive. More

by JHILL4350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Heuser
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Jul 11, 2023 -

Truck City Ford responded

We are very appreciative of your business and time to write us a review. Every review is an opportunity to make positive changes in our processes, and further enhance the customer satisfaction. We work hard as a dealership for quality work, timely work, and ensuring your vehicle is serviced accurately and correctly. We are grateful for the five star rating.

July 09, 2023

If you are looking for a great dealership and awesome service these guys rock Eddie Haddad sold me my bronco sport outer banks edition and couldn't be happier with my purchase no pressure and I have used More

by magicman58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Harper, John Jones, Eddie Haddad, Stephen Polasek, Scott Jordan
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Jul 11, 2023 -

Truck City Ford responded

Congratulatons on your Bronco Sport purchase from Truck City Ford. We will continue to provide excellent service after the sales, and work hard to keep your business. Our sales and service teams are all professionals and dedicated to the best possible experience for every customer.

July 09, 2023

The service center was good, the staffs are friendly and nice, kept me informed while I was waiting. My car was in good condition after service. I was happy with my service. More

by STML653
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maximus Marquardt
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Jul 11, 2023 -

Truck City Ford responded

Thanks for your feedback, and we spend a great deal of time to ensure a speedy and accurate service visit, the communication is updated often, and your vehicle is completely serviced as you requested. The team is among the best in the area, and we appreciate your loyalty to Truck City Ford.

July 08, 2023

Friendly, knowledgeable staff, with great communication during our service and follow up afterwards. Thank you! More

by PATRICKJEFFREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Heuser
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Jul 11, 2023 -

Truck City Ford responded

Thanks for your business and your feedback on your recent Truck City visit. Richard works hard to keep all customers informed about any details,and will work to retain your business. Our service group is among the best in the area, and will go to great lengths to ensure your satisfaction.

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