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Truck City Ford

Buda, TX

Overview
Employees
Reviews
Vehicles
4.9
2,964 Reviews
Leif Johnson Ford of Buda is conveniently located at 15301 Interstate Highway 35, Buda, TX 78610, just outside of Austin. If you're coming from Austin, take Interstate 35 South and then Exit 220. Turn left at the overpass, and then head north on Frontage for about a block, and we'll be waiting for you on your right! If you're visiting from San Marcos or New Braunfels, take Interstate 35 North and then Exit 220. After the traffic light, keep going straight on Frontage road until you see us on the right. For those around Bastrop, get onto TX-21 W to Niederwald. From there, continue on FM2001. Turn right on S IH 35 Frontage Road and we'll be to your right! Kyle Ford Dealer
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15301 I-35

Buda, TX

78610

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Showing 2,964 reviews

August 25, 2023

Great buying experience. The entire process was smooth and typical shady sales tactics used by other dealerships were non-existent. My sales person Adrian was awesome. The m More

by jbzs1911
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Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Jones, Zach Khan
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August 25, 2023

Professional staff, quick turn around. Very happy with the results. Just a little far from my place More

by GUANGYU.SUN
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
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August 24, 2023

Have been extremely pleased with customer service and the work performed. Everything seems to always take two days to repair, just have to get used to it. More

by DUANEELLER
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Richard Heuser
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Aug 25, 2023 -

Truck City Ford responded

Service excellence is something that Truck City prides itself on. Our service team is among the best in the state, and most customers are loyal and consistent. Thanks for your business, and your recommendation.

August 24, 2023

Hailey did a great job getting me in and out at the time she said she would. More

by LOGAN.DUKE98
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hailey Maierhofer
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Aug 25, 2023 -

Truck City Ford responded

As a service advisor, Hailey sets the bar high for all the staff. She is consistent and takes excellent care of all her customers. She keeps you informed and is alert for any issues that may arise. We appreciate your business and your time.

August 24, 2023

Nate was very good about communicating with us. Communication is key when you have your car in the shop. More

by JOSHMITCHEL75
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2023 -

Truck City Ford responded

Nate is one of our highly qualified Service Advisors, and will always work with the customer to ensure we spot any issues for your vehicle. We agree that communication is key and the lack of communication can cause anxiety for anyone. We use the reviews as a check and balance for our systems and processes. Thanks for the feedback.

August 24, 2023

The customer service we received from Eddie Hadaad was truly exceptional. He loves what he does and truly cares for his customers and develops relationships with them. Thank you so so much. More

by TAMIHERRING
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Jones, Eddie Haddad
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Aug 25, 2023 -

Truck City Ford responded

In today's environment, purchasing a vehicle is a major decision and the choices for a dealership are tremendous. Our dealership works to give the customer a quality visit which is transparent, timely and extremely satisfying. Eddie Haddad is no exception from the service to all his customers, and you are correct when you say he loves what he does. We appreciate your business and your rating.

August 23, 2023

Easy transaction, great communication, happy to go back to truck city ford for any future purchases. More

by TYLER.HACKMAN24
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Harper
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Aug 24, 2023 -

Truck City Ford responded

thanks for the feedback on your recent purchase. Our goal is to provprovide excellent customer service and keep you informed as you go through the process. We appreciate the recommendation.

August 23, 2023

Andres was very helpful, and knowledgeable. Made the transaction easy and straight forward and I was in a hurry so that was helpful. Will call him again next time I am in the market! More

by tim@theleafgroup.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Garcia
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Aug 24, 2023 -

Truck City Ford responded

Tim,. thanks for taking your time to give us some feedback on your recent transaction. Andres is always working for the customer to get the right vehicle and the right deal. He is able to provide details, features, and keep the transaction timelyl. We appreciate your time and your business.

August 22, 2023

Scott and Mike were very attentive and explained things thoroughly. They both went out of their way to personally check things on the vehicle. Excellent customer service! More

by GREG52240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Jordan
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Aug 24, 2023 -

Truck City Ford responded

Scott is a top Service Advisor and always sets the example for the others by working hard, keeping his customers informed, and delivering excellent customer service. It is our job to check everything and avoid additional trips and costs. Thanks for your business and the rating.

August 22, 2023

Very good customer service, I would recommend to other people. I liked that everything was being explained while they worked on my vehicle. More

by FRANK.RODRIGUEZ92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jospeh Hart, Jonathan Henry, Charity Miranda, Joe Vanek
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Aug 24, 2023 -

Truck City Ford responded

Frank. thanks for the recommendation, and we appreciate your business. Loyal customers are the backbone of every dealership, and we will continue to work hard to keep your business. It is our job to keep the visit timely, transparent, and professional at all times. Thanks for the rating..

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