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Truck City Ford

Buda, TX

4.9
2,827 Reviews
We are conveniently located at 15301 Interstate Highway 35, Buda, TX 78610, just outside of Austin. If you're coming from Austin, take Interstate 35 South and then Exit 220. Turn left at the overpass, and then head north on Frontage for about a block, and we'll be waiting for you on your right! If you're visiting from San Marcos or New Braunfels, take Interstate 35 North and then Exit 220. After the traffic light, keep going straight on Frontage road until you see us on the right. For those around Bastrop, get onto TX-21 W to Niederwald. From there, continue on FM2001. Turn right on S IH 35 Frontage Road and we'll be to your right!
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15301 I-35

Buda, TX

78610

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Showing 2,827 reviews

July 03, 2023

Price was right. Everyone we felt with was very accommodating. We would certainly recommend Truck City. More

by SHAUNTDANIELS
Recommend Dealer
Yes
Employees Worked With
Zach Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Truck City Ford responded

Your business is very important to us, and we will continue to work hard to retain your loyalty. Zach does a great job, and is able to field questions and provide service to every customer. Thanks for the recommendation.

July 03, 2023

I had a great experience buying my new car at Truck City. Everyone I worked with was wonderful- Zach Krischke in sales, Scott Jordan in service, Anita Trevino in finance and Jeff Petrik the delivery speciali More

by kendall.gus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Krischke, Anita Trevino, Jeff Petrik, Scott Jordan
Jul 05, 2023 -

Truck City Ford responded

Your review sounds like we hit the mark in all departments! Review provide with an overview of the customer's perception, and is an invaluable tool for the dealership. We are here after the sale for any future needs you may have. Congrats on your vehicle.

July 03, 2023

Truck city has excellent quality service and everyone there is really friendly always with a smile More

by PXTREVINO97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Jordan
Jul 05, 2023 -

Truck City Ford responded

We appreciate your customer loyalty, and we will cointinue to work hard to retain that loyalty. Feedback gives us a chance to know how we are performing, and make any changes necessary. Thanks for your time, your business, and your rating.

July 02, 2023

Professional, no nonsense or time wasted transaction. Honest on one communication. Very helpful beyond expectations. More

by BLZapata59
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anita trevino
Jul 05, 2023 -

Truck City Ford responded

Our dealership family is all about upfront honesty, accurate information, and providing the best experience possbile. Congrats on your purchase, and we appreciate your time and your business.

July 02, 2023

I was very pleased with Scott Jordan, Truck City service techs and Mike Rogers they fixed my problem with fuel filter by replacing the fuel filter canister. They went above and beyond. I look forward to ha More

by MUDSMART
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Jordan
Jul 05, 2023 -

Truck City Ford responded

Scott does a super job every day, and is a popular choice by many customers. Mike has done a wonderful job grooming his team and leading by example! The team is dedicated to top performance, and delivers a positive experience to all customers. Thanks for your loyalty and your feedback.

July 01, 2023

Second time to buy a car from Stephen Polasek and it was a great experience. Got what I wanted within my price range. The entire staff was friendly and accommodating. More

by adrane41@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Jones, Stephen Polasek, Freddie Brown
Jul 05, 2023 -

Truck City Ford responded

Thanks for being a loyal customer, and you worked with the best in Stephen Polasek. He is a tried and true professional, has a vast knowledge, and keeps everything transparent and simple for the customer. Congrats on your purchase, and our service group is among the best in the state for any future needs.

July 01, 2023

By far the best truck buying experience I’ve ever had. Great staff and great selection. Highly recommend Truck City Ford. More

by SHAIN.WERTHER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Nicholas, Jeremy Harper, Freddie Brown
Jul 05, 2023 -

Truck City Ford responded

Shain, congratulations on your new truck. Thanks for your business, and we are here for any future needs for service as well. Tjhanks for your time, your feedback, and the five star rating.

June 30, 2023

Hailey in the service department was amazing! I had body work done at a collision center that resulted in several issues which the shop didn't want to own up to. After taking it to my regular For More

by NURSEKRISTEN
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Hailey in service
Jun 30, 2023 -

Truck City Ford responded

Truck City Ford responded on 6/30/2023 2:45 PM We appreciate your business, and your rating. The team works behind the scenes and transparent with the customers to ensure high quality customer service for everyone. The service group is rated very high, and is one of the best in the state.

June 30, 2023

Cannot express how happy and satisfied I was with the service here. My truck had been at another dealer for over a week with zero communication. Eventually, I was forced to Uber there in person for an up More

by MARKBOWERS84
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Daniel Rodriguez
Jun 30, 2023 -

Truck City Ford responded

We appreciate your business, and your rating. The team works behind the scenes and transparent with the customers to ensure high quality customer service for everyone. The service group is rated very high and is one of the best in the state. Our service group is among the best in the state, and never disappoints our customers. Daniel is a true professional in high demand for his services.

June 30, 2023

I was very impressed with a service advisor named Richard Heuser. Richard went out of his way to help me get my truck looked at when I had a problem. More

by DLMORGA49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Truck City Ford responded

Richard always delivers premium service, keeps his customers informed, and will ensure the work is done right the first time. We are so pleased to have your loyalty, and will contnue to work to keep your business. We use reviews as a check and balance for our processes to give the best customer experience. Thanks for your business.

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